What you need to know
Duo is an iPhone/Android app that allows HMH to confirm your identity before granting remote access to your personal data and HMH systems.
How to Install Duo
You need to enroll a mobile phone (preferred), tablet or phone number with Duo to allow remote access.
Using Duo
When you attempt to log in remotely, you will receive one of three methods of authentication (choose your preferred method during enrollment):
Information & Guest Services
The goal of the Department of Information and Guest Services is to provide reliable and accurate information for our patients and visitors.
Advance Directives
Advance directives are documents you create to describe the extent of medical treatment you want to receive—or not to receive—should you become unconscious or too ill to communicate. Though the topic may be difficult to discuss, your wishes are important.
Medical Records
You can sign into MyChart, our online patient portal to see your records. Or you can request copies from the hospital's Health Information Department.
Patient Safety and Quality
Improving patient care by focusing on key quality and safety indicators is integral to achieving Hackensack Meridian’s overall quality and safety objectives.
Service Animals
Hackensack Meridian Health is committed to providing individuals with disabilities full and equal access to services and treatment. Under the Americans with Disabilities Act (ADA), Hackensack Meridian Health welcomes the use of service animals by any person with a disability.
Visiting a Patient
Hackensack Meridian Health hospital visitation policies follow the recommendations from the New Jersey Hospital Association.
Parking and Valet
Payment: Parking is available to all visitors in the Essex St. Garage and Women and Children’s garage for a nominal fee (currently $8.00). If returning to the medical center for multiple visits through out the day, you can request a Same Day Return Voucher for an additional fee.
Rules & Regulations
We expect that all of our staff abide by a code of conduct, rules, and regulations to ensure that our valued patients receive the best care possible from honorable and expert physicians and caregivers.
HR Express
HR Express (a.k.a. "ePay") provides Hartford HealthCare employees immediate online access to their payroll information, and intuitive tools for paycheck management.
OneExchange
OneExchange is an online resource that makes it easy for Hartford HealthCare retirees to find the right health insurance plan that meets their needs.
Benefits Contacts
Hartford HealthCare is proud to offer a comprehensive benefits program that supports you while you are making Every Moment Matter for those we serve. Please use the following link to access a comprehensive list of Benefits Contacts and download our “Who to Call” guide.