Remote-access Guide

hvcc remote access

by Mrs. Wanda Marquardt I Published 2 years ago Updated 2 years ago
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What is Hcare remote access?

hCare Remote Access Secure, Convenient Access to Patient Information When you join the professional staff at HCA Virginia, you can use the hCare Portal to retrieve comprehensive patient information both onsite at HCA Virginia and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

What is Hudson Valley Community College’s policy on unauthorized access?

Unauthorized access is prohibited. Access is limited to persons with usernames and passwords issued by Hudson Valley Community College. Usernames and passwords issued by Hudson Valley Community College may only be used by the person to whom they were issued.

How to contact the HCA Virginia it help desk?

Contact the Help Desk The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (571) 349-5100 Mon - Fri: 6:00am - 9:00pm

How do I get help with remote access to patient records?

Access the Picture Archival Communication System (PACS) for fast access to patient medical records, images and test results The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (571) 349-5100

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How to contact ITS Help Desk?

If you need assistance, please call the ITS Help Desk at (518) 629-7364 or email helpdesk@hvcc.edu.

Can I use Avaya phone in Citrix?

Employees may access their office phone line by using Avaya Softphone in Citrix or VDI.

Connecting to a physical computer

Employees: To use Citrix to access your physical office desktop PC, you must leave your PC turned on. If your PC is not turned on you will not be able to access it with Citrix.

Install the Zoom Citrix Plugin

Run the installer by double-clicking the file name where it was saved.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

Secure, Convenient Access to Patient Information

When you join the professional staff at HCA Virginia, you can use the hCare Portal to retrieve comprehensive patient information both onsite at HCA Virginia and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

Contact the Help Desk

The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access.

Professional Opportunities

When you affiliate with HCA Virginia, you benefit from collaborating with a diverse team of nationally recognized healthcare professionals who practice at the forefront of patient care in advanced medical-surgical settings.

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