Remote-access Guide

incredible pbx remote access

by Prof. Westley Schimmel Published 3 years ago Updated 2 years ago
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What is Incredible PBX?

Incredible PBX is an open source, GPL aggregation which bundles industry-leading components to provide a production-ready, turnkey unified communications VoIP platform with support for SIP and IAX.

How do I set up remote PBX extensions?

The four key considerations in setting up remote extensions are: 1. Ensure that your PBX is as secure as it can possibly be 2. Configure Asterisk so that it knows which IP addresses are inside your network and which ones are on the public internet 3. Forward the required ports from your firewall to your PBX 4.

How can I protect my PBX from the public Internet?

Anytime you access your PBX using a remote extension, you are exposing your PBX to the public internet. If you can access your system from the internet, so can anyone else. Before you begin, you MUST IMPLEMENT several security measures. First, ensure that IPTables and Fail2Ban are installed and properly configured to protect Asterisk and FreePBX.

How do I set up remote access to FreePBX?

If you need remote access to FreePBX, the FOP, or the recording interface, set-up a VPN. You have been warned! First, select a secure password.

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What is an Incredible PBX?

Incredible PBX is an open source, GPL aggregation which bundles industry-leading components to provide a production-ready, turnkey unified communications VoIP platform with support for SIP and IAX. IncrediblePBX® includes a choice of CentOS®, Debian®, Ubuntu®, or Raspbian® operating systems coupled with the Apache® web server, PHP®, MariaDB®/MySQL® DBMS, SendMail® or Exim® mail server, HylaFax®/AvantFax®, WebMin®, OpenVPN®, NeoRouter® VPN, IPtables firewall plus Fail2Ban® and PortKnocker®, and the latest releases of Asterisk® and FreePBX®. It is the only aggregation offering the ability to customize and recompile Asterisk from source code with your choice of Asterisk versions. Versions of Incredible PBX can be deployed with on-premise hardware including the Raspberry Pi®, in the cloud on a variety of platforms, or on virtual machine platforms: VirtualBox®, VMware®. and Proxmox®.

What platforms does Incredible PBX work on?

Versions of Incredible PBX can be deployed with on-premise hardware including the Raspberry Pi®, in the cloud on a variety of platforms, or on virtual machine platforms: VirtualBox®, VMware®. and Proxmox®.

What happens if a PBX is hacked?

Even if they don't succeed in obtaining a valid password, they can interfere with legitimate users ( or crash asterisk) and thus cause your PBX to become inoperative.

How to install SIP on FreePBX?

Open your browser and access the FreePBX GUI. Click on "Tools," and then "Asterisk SIP Settings.". If this module is not available on your installation of FreePBX, you can install it using the "Module Admin" module. Under NAT Settings, click "Auto Configure.".

What is fail2ban firewall?

IPTables is a firewall and can be configured to only allow certain traffic into your PBX. Fail2Ban is a program that monitors your PBX logs and temporarily bans people who are attempting to guess the passwords.

How to change port 5060 on FreePBX?

If the field is left blank, the FreePBX should default to port 5060. Click "Submit Changes" at the bottom of the screen, and then click the orange "Apply Configuration Changes" bar at the top of the screen.

What is the port range of Asterisk?

In the file, you'll see the options for the low and high ports used by Asterisk. Change them to something that is still within the range of 10000 to 20000 (using ports outside this range can lead to call quality issues). At a minimum, change the lower port to start at 10001 if you use webmin.

Is FreePBX still correct?

This article is slightly out of date. The concepts and specific settings are still correct. However, the layout of FreePBX has changed dramatically since this guide was written, and so you will have to search in order to find the correct location for the settings. The screenshots shown reflect a much older version of FreePBX. Some of the settings that required manually editing .conf files may now also be found within the FreePBX GUI.

Do you have to forward ports to a PBX?

Forward the Required Ports from your Router to your PBX. You also have to forward some ports on your Firewall/Router, so that phones that are outside of your local network can reach the PBX through your router/firewall. WARNING; Forwarding ports from your NAT router to your PBX creates a huge security risk.

How many minutes can you call a month with a virtual PBX?

states). Unlimited Users Plans grant 300, 500, or 1000 calling minutes per month, depending on your plan, so those minute caps are also enforced when using the DISA method.

Can you use call forwarding with a virtual PBX?

We’ve singled out Call Forwarding in this question because it’s a great example of how to use a VirtualPBX Plan with your personal device. Many of our clients use Call Forwarding with their personal smartphones, including The Marks Group which has perfected the process with its national-reaching small business of 10 employees.

Is Direct Inward System Access part of VirtualPBX?

The Direct Inward System Access feature is now a part of all VirtualPBX Business Phone Plans .

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