How do I connect to Indiana University's SSL VPN?
To connect to Indiana University's SSL VPN for individuals from your Windows or macOS workstation, use the Ivanti Secure Access SSL VPN client available from IUware. The Pulse Secure VPN client was rebranded to Ivanti Secure Access on July 22, 2022.
How do I request remote work at Indiana University?
Documentation of your request, approval, and arrangement to work remotely will be required. The first step is to discuss remote work opportunities with your unit leader. A system will be available in July 2021 to document remote work decisions. Indiana University is an equal employment and affirmative action employer and a provider of ADA services.
How do I make a Remote Desktop Connection from off campus?
Also, you can use an IU VPN connection or IUanyWare to make a remote desktop connection from off campus. Whenever you are off campus and cannot connect to an IU service, connect to the IU VPN to check whether that fixes the problem. For more about what traffic is encrypted with IU VPN connections, see VPN split tunneling at IU.
What can I do to support remote work at the University?
If approved to do so by unit leaders, employees can work with their leaders to ensure remote work is successful for employees and the university by assessing flexible workplace options, managing expectations, and maintaining open communications.
How can I access my server remotely?
Remote Desktop to Your Server From a Local Windows ComputerClick the Start button.Click Run...Type “mstsc” and press the Enter key.Next to Computer: type in the IP address of your server.Click Connect.If all goes well, you will see the Windows login prompt.
Is IUanyWare a VPN?
If you have difficulty with the VPN: Try using IUanyWare (doesn't require a VPN connection). For example, you can use IUanyWare's Remote Desktop Connection app to remote into a device on campus. Additionally, IUanyWare's Chrome browser allows you to access sites as if you were on campus.
How do I get IU VPN?
To connect to the IU SSL VPN:Open Ivanti Secure Access: Windows: From the task bar, right-click the Ivanti Secure Access icon, and then choose Connect. ... Enter your IU username and passphrase, and then select Connect.In the "Secondary Password" field, enter one of the following: ... Select Connect.
How do I reconnect to Remote Desktop?
Under Control Panel Home, click Remote settings. Click the Remote tab. Under Remote Desktop, select either of the available options, depending on your security requirements: Allow connections from computers from computers running any version of Remote Desktop (less secure)
Should I use a VPN at college?
Whether you're in an educational establishment, or you simply don't have private internet access, we would recommend using a VPN for most situations. It's a simple and effective way to enhance security, and will keep you safe even when using unsecured public Wi-Fi.
What is IUanyWare?
IUanyWare is a service available to all staff, faculty, and students at IU. No matter where you are or what device you're using, you can stream the IU-licensed apps and software you need — without having to install or download each one or use a VPN.
How do I set up IU pulse secure?
Connect and disconnect To connect to the IU SSL VPN: Open Ivanti Secure Access, and then tap Connect. Enter your IU username and passphrase. sms : Sends a new SMS passcode to your primary device; once you receive the passcode via SMS, enter it into the "Secondary Password" field.
How do I set up FortiClient?
To configure an SSL VPN connection:On the Remote Access tab, click Configure VPN.Select SSL-VPN, then configure the following settings: Connection Name. Enter a name for the connection. Description. (Optional) Enter a description for the connection. Remote Gateway. ... Click Save to save the VPN connection.
How do I use FortiClient VPN remote access?
Alternatively open FortiClient VPN by selecting FortiClient in the Applications folder and selecting REMOTE ACCESS menu option to open the login screen: 2. Enter your Username and password and select Connect.
Why can't I access my remote desktop?
Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.
Why is remote desktop not connecting?
Check firewalls, security certificates and more if a remote desktop is not working. When the remote desktop connection between a Windows desktop and its host fails, it's time to do some remote desktop troubleshooting by checking firewalls, security certificates and more.
Can't connect to remote server?
Restart the Remote Desktop Services service on the affected machine. This can also be done remotely, open the Services Console on another server and right-click Services (Local), then select Connect to another computer, enter the name of the affected server, and click OK. RDP must work as expected.
Does a VPN Work on canvas?
Do not use VPN for non-restricted services. These include services such as Zoom, Canvas, Workday, Office 365, EliApps, Software Library, and any other services not included in the complete list of applications requiring VPN access.
How do I use pulse secure on IPAD?
Step 1: Open the Apple app store and search for “pulse secure” Step 2: Download the Pulse Secure app and install it.Step 3: Enter your iTunes account password to begin the install. ... Step 5: Accept the license agreement and enable the Pulse Secure app. ... Step 7: Connect to VPN using the Pulse Secure app.
How to remote access a computer?
Each user must have a password before you can allow remote access. Click OK . Find your host computer's machine name. To do so, on the machine to which you are connecting, click the Windows search icon (the magnifying glass next to the Windows icon). Enter PC name, and then click View your PC name. The name will be listed next to "Device name.". ...
How to authenticate to IU gateway?
Authenticate to the gateway using your IU credentials (enter ads.iu.eduusername and your passphrase); a Duo push will also be sent to your phone (unless you do not have a smartphone enrolled, in which case you will receive a phone call). Note that the interface will not indicate that a Duo notification was sent; the connection will simply hang until you approve it.
How to install Remote Desktop 10 on Mac?
On Mac. On your Mac, go to the App Store and install Microsoft Remote Desktop 10. On an IU-managed machine, you may also be able to open Self Service (click the magnifying glass at the top right of your screen, then type self service) and install Microsoft Remote Desktop 10 from there.
What is remote desktop connection?
In Windows, Remote Desktop allows you to access another computer from a different location, as if you were sitting in front of it. Remote Desktop Connection comes pre-installed on Windows 10.
What are the credentials for IU?
Log into the host computer if needed. The credentials for an IU machine will be ads username (where username is your IU username) and your IU passphrase.
Can you connect to a remote computer through EWA?
You can also use this method to connect to a remote computer through the EWA Remote Desktop Gateway.
What is remote work policy?
The Remote Work Policy can help employees and supervisors understand basic equipment needs that support remote work, but ultimately each unit determines the equipment supplied for remote workers. Please discuss equipment needs with your supervisor.
What is a remote work arrangement?
What is the Remote Work Arrangement (RWA) System? The Remote Work Arrangement (RWA) System is a university-wide system for staff and temporary employees to submit requests to work all or part of their work schedule at a remote location. The system documents approved remote work arrangements for units.
Why is my remote work request denied?
Your request may have been denied due to a departmental requirement or other issue. The grievance procedure should not be used to resolve remote work arrangement denials, as remote work arrangements are a special arrangement and not subject to the grievance procedure.
When is remote work required in 2021?
Documentation of requests, approvals, and arrangements to work remotely beyond July 31, 2021 is required. The Remote Work Arrangement (RWA) System is used to request and document all remote work arrangements for staff and temporary employees across all campuses. Employees should review the Remote Work Policy and discuss remote work plans with their supervisor BEFORE submitting their remote work arrangement request.
Who makes the decision on remote work?
Per the Remote Work for Staff and Temporary Employees policy, senior executive officers (the president, vice presidents, chancellors, the provost, and the CEO of the IU Alumni Association) make the overall decision as to whether and to what extent remote work is an option for their respective campuses or areas of responsibility. In addition, senior executive officers provide implementation guidance to unit leaders within their campuses or areas of responsibility.
Does IU pay for parking?
IU will not reimburse and units may not provide a subsidy for a remote employee’s parking expenses.
Can you use RWA to work remotely?
Please note the RWA System is not used to submit requests for remote work related to ADA accommodations. Requests for remote work as an accommodation for a disability will be addressed through the university’s accommodations request process.
How to contact IU Health?
If you have an issues or do not have your mobile device, you can contact the IU Health Helpdesk at (317) 962-2828 to . provide you a one-time IU Health passcode for authentication. Access the IU Health Network . If your office uses Badge Tap / iGel .
Do you get push notifications when logging on remotely?
You will now receive push notifications when logging on remotely.
Can you access your home drive in Office 365?
4. You will not be able to access your home drives or group drives on Office 365. They can be moved to the One Drive for Business, Microsoft Teams or SharePoint to
What tools do remote employees use?
Computer equipment: Remote employees should use only IU-owned IT devices with an installed Endpoint Detection and Response (EDR) tool (such as Crowdstrike or Windows Defender for Endpoints, depending upon availability). If IU-owned IT devices are not available, you must exclusively use remote access tools such as Virtual Desktop Infrastructure ( IUanyware) or Remote Desktop. Ensure that any device used for IU activities has been reviewed by departmental IT support staff for compliance with IT Security policy and standards .
How to ensure availability and security of institutional data?
To ensure the availability and security of institutional data, where practicable, use cloud storage solutions appropriate for the relevant data classification. When hard-copy material cannot be kept on campus, you must store those materials in a secure location that only you can access (for example, a locked storage cabinet within your home or remote location). Do not store sensitive data in cars or in public spaces where unauthorized individuals can view or access the information.
Does IU have software?
Applications: IU offers many university-licensed software packages for day-to-day work requirements. These software options are available virtually though IUanyWare, or you can download and install them directly from IUware.
