How secure is ing’s internet banking?
At ING, the safety of internet banking and the continuity of our online services are our top priorities. Our specialists work day and night to optimise our systems and processes. Despite the effort we put into the security of our systems, vulnerabilities can still be present.
How do I enter my access code in ing online banking?
Simply look for the green address bar when you access ING online banking (when you use compatible web browsers). In order to use this feature, upgrade your web browser to the latest version available. We use a virtual keypad on our website when you are required to enter your Access Code.
What is my messages in ing online banking?
My Messages contain a copy of all email alerts sent to you by ING for customers who have registered for Security Codes. If you wish to confirm an ING email alert is genuine, simply login to ING online banking and click "My Messages".
How does ing protect me from scammers?
ScamWatch - provided by the Australian Government, provides useful information on methods used by scammers and strategies you can use to protect yourself. ING takes the security of your information and money very seriously. We use technology and physical security measures to ensure a high level of protection for your information and money.
What is ING information?
ING provides the following general information to answer any concerns that you may have around the security of the internet, including online transactions. More specific information should be available from your bank, broker or ING representative.#N#ING makes every effort to provide optimal security of your data and of all transactions; for us protecting our clients is just good business. However hard we work there are risks online, and you can take some action to protect yourself. Here we provide some information to help you.
How to report a vulnerability in ING?
You can report a vulnerability by sending an e-mail to: responsible-disclosure@ing.com. A prerequisite for sending an e-mail to the above-mentioned e-mail address is that you use the public PGP key (zip). Please write your report in a clear and concise way, including the following in particular:
What is the Anti-Phishing Working Group?
The Anti-Phishing Working Group provides statistics on phishing attacks and advice for individuals and companies.
What is bank guarantee fraud?
Bank guarantee fraud involves bogus investment schemes that promise you quick riches if you invest in a fund that buys bank guarantees issued by prime banks such as ING.#N#The fraudsters will invite you to invest and will tell you that the bank guarantees will be bought at a discount and sold shortly afterwards at a huge profit. They will try to make the schemes appear legal and legitimate by showing you complex, sophisticated documents that appear to be official. They may tell you, falsely, that your investments will be secured by letters of credit, bank guarantees or other guaranteed certificates backed by the world’s major banks. They will claim that you will make high profits if you invest large sums in their schemes. As soon, however, as you part with your money, it will disappear – along with the investment company.#N#Do not respond to these emails. They are part of a fraud and you will not receive any of the promised money.
Does ING require email confirmation?
ING will never claim the need to confirm important information via email due to system upgrades.
Does ING secure your account?
ING will use state of the art encryption and authentication mechanisms to secure the transactions; these will vary per country so check with your local bank about the processes used. ING will never claim your account may be closed if you fail to confirm, verify, or authenticate your personal information via email.
Does ING address you by name?
ING will address you by name in any emails.
How to confirm ING email alert?
If you wish to confirm an ING email alert is genuine, simply login to ING online banking and click "My Messages". You should see a My Message identical to the email alert you received.
What is phishing in banking?
Phishing is when hackers attempt to fraudulently obtain your personal details, such as online banking login details, passwords and other personal information by claiming to be from a trustworthy source via text messages, email communications or instant messages. These messages look like they came from your bank but clicking on the link may take you to a fake website or install malicious software onto your computer.
How do scammers get money?
Scammers form a relationship with you, usually through social media, in order to get money or gifts. They develop the relationship over time and may ask you to transfer assets into their name or ask to become a beneficiary of your will. Often, they will ask for money to fix a health, travel or family problem. In many instances the person is not who they claim to be and these scams are often used to fund organised crime.
Can scammers pretend to be from your bank?
Scammers can be very convincing - they can pretend to be from your bank, the government, police, charities, financial advisors, international lotteries, travel agencies and service providers, like for your electricity, internet or phone. They can contact you using emails, phone calls or text messages and try to get personal information about you that they can use to access your accounts. For more guidance, please refer to the latest information from the Australian Banking Association (ABA) below:
Does ING take security seriously?
ING takes the security of your information and money very seriously. We use technology and physical security measures to ensure a high level of protection for your information and money.
Is online banking safe?
Knowing online banking is safe isn't just a nice-to-have. It's a must-have. Thankfully, as an ING customer, your information and money is protected with industry standard security technology and practices. Protection of your information. ING takes the security of your information and money very seriously.
Is there a scam text message targeting Australians?
We are aware of a significant increase in scam text messages (SMS) and email s pretending to be real targeting Australians. Fraudsters and scammers are currently attempting to exploit people's concerns about coronavirus (COVID-19) through phishing campaigns and often pretend to be trusted businesses who Australians use regularly.#N#These phishing SMS and emails are used by cyber-criminals and imitate trusted and well-known organisations or government agencies looking to steal your personal and financial information. If you think it’s suspicious, please ignore and delete the message when you get it. If you're unsure, you can always call us on 133 464. We’re here to help.
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