Remote-access Guide

iowa epic remote access

by Ursula Nikolaus Published 3 years ago Updated 2 years ago
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Printer Support

By default, the printer that was set as your default printer for your workstation is also the default printer for your Remote Access session.

Save Files to your Local Workstation

You can save files to your local workstation from a Remote Access session by browsing to the folder and saving your file. Make certain you are aware of the exact save destination so you can retrieve the file at a later time.

Duration Time for a Remote Access Session

You are disconnected automatically after 3 hours of inactivity. After your session is disconnected, your session will be logged off 15 minutes after being disconnected. Any unsaved changes will be lost upon logoff.

Campus Coronavirus Updates

See the University of Iowa coronavirus website for the latest information about COVID-19 and the university’s response.

Questions?

If you require access to specific applications not listed or need help with these services, please contact your IT representative or the ITS Help Desk. Healthcare employees, please contact the HCIS Help Desk .

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