Remote-access Guide

iowa healthcare remote access

by Prof. Virginie Aufderhar Jr. Published 2 years ago Updated 1 year ago
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Customer Spotlight

Staff at St. Anthony Regional Hospital in Carroll, IA, shared how the increased bandwidth through ICN has been a valuable asset for the various telehealth opportunities of clinical applications, non-clinical applications, and medical staff communication.

Direct Fiber Direct Connections

There are healthcare users across the State that have made an investment to directly connect to the ICN. A direct connection allows for the capabilities for a variety of telehealth opportunities, such as:

Iowa Hospital Association Partnership

The ICN has been the technical, engineering, and maintenance provider of the IHA’s network program called the Iowa Rural Health Telecommunications Program (IRHTP) (link is external) since 2008.

Printer Support

By default, the printer that was set as your default printer for your workstation is also the default printer for your Remote Access session.

Save Files to your Local Workstation

You can save files to your local workstation from a Remote Access session by browsing to the folder and saving your file. Make certain you are aware of the exact save destination so you can retrieve the file at a later time.

Duration Time for a Remote Access Session

You are disconnected automatically after 3 hours of inactivity. After your session is disconnected, your session will be logged off 15 minutes after being disconnected. Any unsaved changes will be lost upon logoff.

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