Remote-access Guide

jamf pro and remote access

by Vivianne Beer Published 2 years ago Updated 2 years ago
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You can send the 'Enable Remote Desktop' command via Jamf Pro (see Remote Commands for Computers ). This will allow you to use either Screen Sharing (free, included with macOS) or Apple Remote Desktop. Be aware that this remote command enables Remote Desktop for ALL users on the system.

Full Answer

How does Jamf Pro work with Jamf remote?

Jamf Pro logs the connection. On the target computer, Jamf Remote starts the Screen Sharing service that is built into macOS. On the target computer, Jamf Remote creates a temporary account with limited privileges and uses it for the screen sharing session.

What is Jamf private access?

And Jamf Private Access protects end-user privacy, which means employees don’t need to make tradeoffs in the name of security. Private Access and the power of the platform. A modern Zero Trust Network Access (ZTNA) replaces legacy Enterprise VPN and conditional access workflows.

How do I start a screen sharing session from Jamf remote?

When a screen sharing session is initiated from Jamf Remote, the following steps are performed to start the screen sharing session: Jamf Remote creates an SSH connection to the target computer. Jamf Remote checks the target computer for the most current version of the jamf binary.

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Does Jamf allow remote access?

Screen sharing using Jamf Remote allows you to remotely view and control the screen of another computer. You can allow the end user to see the screen sharing session, or you can hide the screen sharing session so that the user is not interrupted.

How do I remote into my computer using Jamf?

Open Recon and authenticate to the Jamf Pro server. Select Remote Enrollment in the sidebar. Enter the IP address of the computer you want to enroll. Enter credentials for a local administrator account that has SSH access.

Can Jamf Pro track browsing history?

Jamf Pro allows you to view the history for each computer. The information you can view includes: Application Usage logs. Computer Usage logs.

What is the difference between Jamf Pro and Jamf connect?

What you need to know. Jamf has announced it's integration of Jamf Connect into Jamf Pro. Jamf Connect is a tool designed to solve issues around logins and credentials within its enterprise software. Integration into Jamf Pro should make configuration and deployment even easier.

What is Jamf connect?

Jamf Connect is an app that allows administrators to manage authentication by connecting a user's local macOS account to their organization's cloud identity (network account).

How do I enable screen sharing in Jamf?

Sharing the Screen of Another ComputerOpen Jamf Remote and authenticate to the Jamf Pro server.Click Site. and choose a site. ... In the list of computers, select the computer that you want to screen share with.Click Screen Share .When prompted, choose a screen sharing option:

What data does Jamf Pro collect?

Information Collected for Computers Computers can submit many types of inventory information to Jamf Pro. Basic inventory information—such as hardware, operating system, user and location information, security reporting, storage, and applications—is collected automatically.

What can Jamf Pro do?

With Jamf Pro, TDS and University IT Technicians proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

Does Jamf take screenshots?

Depending on your hardware and the number of files on the drive, normal snapshots can take anywhere from ten seconds to several minutes. New and modified snapshots—Capture any new files on the drive in addition to any files that have been modified.

Does Jamf Pro come with Jamf connect?

Features: Includes Jamf Pro, Jamf Connect, Jamf Protect and Jamf Threat Defense. Provisioning, automated policies, identity-based access, endpoint security and threat defense. Jamf Standard Support and access to full online training catalog.

What does Jamf stand for?

@cstoutcs Some say it stands for “Just Apple My Friend”, “Just Another Mac Fanboy” & still others say “JAMF Apple's Management Framework." 4:14 PM · Feb 12, 2014·TweetDeck. 1.

What Jamf remote?

On the target computer, Jamf Remote starts the Screen Sharing service that is built into macOS. On the target computer, Jamf Remote creates a temporary account with limited privileges and uses it for the screen sharing session.

How does Jamf remote work?

On the target computer, Jamf Remote starts the Screen Sharing service that is built into macOS. On the target computer, Jamf Remote creates a temporary account with limited privileges and uses it for the screen sharing session.

How do I add a computer to my smart group Jamf?

In Jamf Pro, click Computers , Devices , or Users at the top of the sidebar. Click Smart Computer Groups, Smart Device Groups, or Smart User Groups....Click the Criteria tab and add criteria to the group:Click Add .Click Choose for the criteria you want to add. ... Choose an operator from the Operator pop-up menu.More items...

Can remote commands can be sent to static computer groups?

Remote Commands can be sent to a single computer or to multiple computers simultaneously.

What does sudo Jamf Recon do?

To ensure inventory is up to date in the JSS, run "sudo jamf recon" from terminal. This will do an inventory scan and send it to the JSS immediately. That way you can be sure the machine you are working on has up to date information in the JSS.

What is Jamf Remote?

Screen sharing using Jamf Remote allows you to remotely view and control the screen of another computer. You can allow the end user to see the screen sharing session, or you can hide the screen sharing session so that the user is not interrupted.

What happens when Jamf Remote is closed?

When the Screen Sharing window is closed, Jamf Remote deletes the temporary account, stops the Screen Sharing service, and logs out of the SSH connection. If the SSH connection is terminated unexpectedly, a launch daemon deletes the temporary account and stops the Screen Sharing service within 60 seconds of the SSH connection being terminated.

What does Jamf Pro check?

The jamf binary checks if the Jamf Pro user who initiated the screen sharing session has the "Screen Share with Remote Computers" and "Screen Share with Remote Computers without Asking" privilege.

Is Jamf Remote deprecated?

Disclaimer: Screen Sharing workflow using Jamf Remote has been deprecated. It is recommended to use TeamViewer for remote administration. For instructions on how to integrate TeamViewer with Jamf Pro, see TeamViewer Integration.

What is Jamf Pro?

Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the Enterprise Mobility Management tool that empowers IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

How to secure Apple devices?

Secure your Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software, and patch all your Apple devices without user interaction. For endpoint protection purpose-built for Mac, use Jamf Pro with Jamf Protect.

Is Jamf Pro on premise?

Jamf Pro is available in the cloud or on-premise for those who like to keep it old-school. Leave your Apple mobile device management (MDM) infrastructure to us and subscribe to Jamf Pro for a hosted solution. Jamf Cloud.

What is splashtop remote access?

Splashtop allows users to remotely access any Windows, Mac, Linux, iOS and Android devices from any device, anywhere, and at any time. Remote session features may include file transfer, remote print, remote reboot, chat, share technician desktop, view multi-to-multi monitors, and more depending on your subscription.

Can you remotely control a device on splashtop?

They can remote control computers and mobile devices outside their local network with Splashtop SOS. Users can also initiate a screen sharing session from their iOS devices making it easy for the admin to train or troubleshoot. Splashtop allows users to remotely access any Windows, Mac, Linux, iOS and Android devices from any device, anywhere, ...

Can Jamf access iOS?

Jamf administrators can now provide their team members with remote access to PCs and Macs and remotely support their users’ iOS devices using Splashtop.

What is Jamf Connect?

Jamf Connect and Jamf Private Access both integrate with cloud identity providers to ensure secure access to company resources. While Jamf Connect allows users to leverage their single identity and biometrics to access their Mac and cloud applications, Private Access is a true Zero Trust Network Access solution that replaces legacy conditional access and VPN technology. Now part of the Jamf platform, this ensures that after a user authenticates into their device, business connections are secured while enabling non-business applications to route directly to the internet, preserving end-user privacy and optimizing network infrastructure. For IT, deploying servers, managing certificates, and configuring IP addresses are a thing of the past.

What is uncompromised access to business apps?

Uncompromised access to business apps — without impacting battery life and operates silently in the background without interfering with the user experience.

How does Enhance Security work?

Enhance security by preventing access from users and devices that may be compromised.

Can authorized users connect to business applications?

Only authorized users can connect to business applications and ensure policy enforcement is consistent across data centers, clouds and SaaS applications.

Why is full disk access required?

It is used to allow for allowing the application to perform full disk scans.

Can TeamViewer be rolled out remotely?

TeamViewer Endpoint Protection can be rolled out remotely from the TeamViewer Management Console if TeamViewer Client or Host is already installed on the target devices. After the activation of TeamViewer endpoint protection some permissions require manual user confirmation in order to allow for the Full Disk Scanning and Real Time Protecton modules to work and scan the antire machine.

Can you use Aprove remotely?

There are some preconditions, that you must meet, so that you can use Aprove remotely The Kernel Extension and Full Disk access using Jamf Pro 10.X MDM.

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