Remote-access Guide

jhu remote access

by Crawford Cronin Published 3 years ago Updated 2 years ago
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3 Ways to Remotely Access Johns Hopkins Resources:

  • The Web (from a computer’s browser or smartphone)
  • Pulse Secure VPN
  • MyCloud (from the myJH portal or your desktop if installed)

Full Answer

How do I access resources at Johns Hopkins?

The Web (from a computer’s browser or smartphone) MyCloud (from the myJH portal or your desktop if installed) Many resources at Johns Hopkins are restricted to the campus network, which means you must use the Pulse Secure VPN or MyCloud to connect to them.

What are the security requirements to connect to resources at Johns Hopkins?

Many resources at Johns Hopkins are restricted to the campus network, which means you must use the Pulse Secure VPN or MyCloud to connect to them. Each of these solutions may have prerequisites such as use of Azure multi-factor authentication (MFA), installation of a Citrix receiver client, or the installation of our Pulse Secure VPN client.

What is the purpose of the remote access portal?

The purpose of this site is to provide remote access information to the faculty, staff, and students of Johns Hopkins. There are many different remote access tools that provide connectivity to internal resources from offsite locations.

What do I need to know when using a JHU laptop?

Regardless of whether you are using a JHU-issued laptop or using your own computer at home, you should be familiar with these tools: Multi-factor authentication, also known as MFA. This is required for many systems even when on campus, but it is used even more heavily when accessing IT systems remotely.

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How do I use Hopkins VPN?

Through Hopkins' Pulse Secure VPN, you'll have access to any files, applications, and websites that you normally access on campus through the Johns Hopkins network. To use it, you simply need to enroll in Azure multifactor authentication and download the Pulse Secure VPN client.

How do I access APL?

APL View is available from any APL or personal system or device and provides access to your APL files, tools, and applications. APL View utilizes virtual machine (VM) technology instead of a VPN connection, however, your HID token is still required for login. Type https://aplview.jhuapl.edu in any web browser.

Can you use Access on a phone?

MS Access databases are not native to Android so we need to convert them before we can run our Access database content on Android. One option consists of syncing (or migrating) the data to a mobile friendly database such as SQLite. Once the data is in this format, Android apps can interact with it.

What happens when you give an app Access to your contacts?

Scroll down to app permission and deny them access to your contacts, sms, photo gallery and storages on your phone, they won't be able to reach out to your contacts anymore or post your pictures. They would only have your number and have only you to deal with.

Cisco VPN

You can get to all of your APL files, tools, and applications using Cisco VPN. This option is available only when using an APL system.

Palo Alto GlobalProtect VPN

With Palo Alto GlobalProtect VPN, you can get to all of your APL files, tools, and applications when using an APL system. To get to basic only services (like e-mail or E-Time) from a non-APL system, use the web option at: https://gpvpnweb.jhuapl.edu .

APL View

APL View is available from any APL or personal system or device and provides access to your APL files, tools, and applications. APL View utilizes virtual machine (VM) technology instead of a VPN connection, however, your HID token is still required for login. Type https://aplview.jhuapl.edu in any web browser.

What is JHU MFA?

Regardless of whether you are using a JHU-issued laptop or using your own computer at home, you should be familiar with these tools: Multi-factor authentication, also known as MFA. This is required for many systems even when on campus, but it is used even more heavily when accessing IT systems remotely.

How to contact the Helpdesk for remote work?

For all IT issues, including after-hours and emergency support, please continue to contact the Helpdesk at 410-516-HELP or submit a Helpdesk ticket online.

What is Hopkins VPN?

The VPN client allows you to connect into the private Hopkins network from the public internet, and use systems that are normally only available inside our network perimeter. This includes tools like network file shares, SAP, and other internal systems. Using the VPN requires MFA, so get that set first.

How to contact IT Helpdesk?

For general IT questions (VPN, software installation, MFA) please contact the IT Helpdesk at 410-516-HELP or via my.jh.edu. For a review of remote work options for yourself and/or group, please submit a Helpdesk ticket.

Why is remote work important?

General remote work tips. For some people having a home workspace for work is important for maintaining focus and keeping work routines and home routines separate. Video is important for some people to keep a sense of feeling connected, so don’t get stuck in email- or IM-only mode.

What does it mean when you can't access the ESS?

If you can get to ESS, you’re all set. If you can not access the ESS page, it most likely means that you have not yet set up Multi-factor Authentication. As soon as possible, visit the IT@JH MFA page to complete your MFA setup. The Virtual Private Network client, also known as VPN.

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