Remote-access Guide

ju remote access

by Mr. Darrel Schneider Published 2 years ago Updated 1 year ago
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How do I connect to resources at Johns Hopkins University?

MyCloud (from the myJH portal or your desktop if installed) Many resources at Johns Hopkins are restricted to the campus network, which means you must use the Pulse Secure VPN or MyCloud to connect to them.

What is the purpose of the remote access portal?

The purpose of this site is to provide remote access information to the faculty, staff, and students of Johns Hopkins. There are many different remote access tools that provide connectivity to internal resources from offsite locations.

What services will be affected by the Ju controller's year end closing?

WebAdvisor, Blackboard, E-mail and more services. The JU Controller's Year End Closing Process (11/07/20) will cause the My JU Portal, Web Advisor, Self-Service and Colleague services to be unavailable to the JU community for approximately 5-8 hours. We apologize for the inconvenience, and will do our best to minimize the downtime.

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Access Blackboard

Faculty should access their Blackboard course shells by logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard.

Workshops

The Academic Technology department will be adding to the on-demand resources daily. Visit the March Workshop listing to register to attend the Remote Learning Sessions.

Blackboard Instructor App

Download the Blackboard Instructor app on your mobile device (available on for iOS and Androids from the Apple or Google Stores). Blackboard Collaborate and many Blackboard tools can be completed utilizing the Blackboard Instructor App.

Resources

Remote Teaching and Learning Transition Ideas - A listing of face-to-face activities and options of how they may transfer to a remote teaching environment.

Cisco VPN

You can get to all of your APL files, tools, and applications using Cisco VPN. This option is available only when using an APL system.

Palo Alto GlobalProtect VPN

With Palo Alto GlobalProtect VPN, you can get to all of your APL files, tools, and applications when using an APL system. To get to basic only services (like e-mail or E-Time) from a non-APL system, use the web option at: https://gpvpnweb.jhuapl.edu .

APL View

APL View is available from any APL or personal system or device and provides access to your APL files, tools, and applications. APL View utilizes virtual machine (VM) technology instead of a VPN connection, however, your HID token is still required for login. Type https://aplview.jhuapl.edu in any web browser.

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What is hybrid work?

A hybrid work model is a combination of remote workers and an in-person component. This scenario introduces technology and office space challenges. If you have multiple employees sharing the same office space, you may consider replacing the traditional desktop PC with a laptop and docking station. Current standard hardware solutions are available on the Future Tech site. Work from home bundles are available at the JH Tech Store. You may also contact your local PC support staff for assistance. Software may be purchased through the IT Service Catalog.

Does Johns Hopkins have a VPN?

Many resources at Johns Hopkins are restricted to the campus network, which means you must use the Pulse Secure VPN or MyCloud to connect to them. Each of these solutions may have prerequisites such as use of Azure multi-factor authentication (MFA), installation of a Citrix receiver client, or the installation of our Pulse Secure VPN client.

Do you have to enroll in Azure MFA before remotely accessing resources?

You MUST ensure you have enrolled in Azure MFA before remotely accessing resources

What is fluid remote desktop?

Fluid is our next generation remote desktop protocol designed for very high performance screen sharing and collaboration. Fluid can share your screen at 60fps while using only 1/10th of the bandwidth when compared to traditional protocols like RDP and VNC. Fluid lets you manage your servers, work on your documents, watch movies, edit photos and even collaborate with multiple users on the same desktop.

What is Jump Desktop?

Connect to any computer. Jump Desktop is a secure and reliable remote desktop app that lets you connect to any computer, anywhere in the world. If playback doesn't begin shortly, try restarting your device. Videos you watch may be added to the TV's watch history and influence TV recommendations.

What is the best remote desktop client for Mac?

Jump Desktop is the best remote desktop client on the Mac. With features built from the ground up to increase productivity, Jump is a must-have. The unique keyboard remapping feature lets you use Mac shortcuts on Windows and achieve maximum productivity during long remote desktop sessions. Live Previews help you keep an eye on all your machines. Jump is tightly integrated into macOS: Spotlight integration lets you launch connections quickly from anywhere. Advanced energy saver features ensures Jump has minimal impact on your Macbook’s battery while on the road. Use Tags to organize your machines. Open multiple connections inside the same window via Jump's Tab support. Try it out now and become productive!

Does Jump Desktop work with iOS?

Jump Desktop unleashes the full power of your iOS device when connecting to your computer. With support for multi-tasking, full bluetooth keyboard, physical mice, HDMI/VGA out with full monitor resolution support (not just a mirror), copy/paste, auto-correction, AirPrint * and audio streaming, Jump will help utilize your iOS device to the max. Continually updated to support the latest iOS devices.

Does Jump work on Android?

Jump’s fast rendering engine on Android ensures you have the smoothest remote desktop experience. With excellent bluetooth mouse (including stylus!) and physical keyboard support you’ll forget you’re on a tablet.

Is Jump Desktop a VNC client?

Jump Desktop is a true RDP and VNC client. You don’t need to download additional software to connect to your machine if you already have RDP or VNC configured. Just enter your IP address or hostname to connect!

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Access Blackboard

  • Faculty should access their Blackboard course shells by logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard. Once you access the Blackboard page, click on the Courses link to view your course...
See more on ju.edu

Workshops

  • The Academic Technology department will be adding to the on-demand resources daily. Visit the March Workshoplisting to register to attend the Remote Learning Sessions.
See more on ju.edu

Blackboard Instructor App

  • Download the Blackboard Instructor app on your mobile device (available on for iOS and Androids from the Apple or Google Stores). Blackboard Collaborate and many Blackboard tools can be completed utilizing the Blackboard Instructor App.
See more on ju.edu

Resources

  • Remote Teaching and Learning Transition Ideas- A listing of face-to-face activities and options of how they may transfer to a remote teaching environment.
See more on ju.edu

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