jump remote access

How do I use remote desktop to jump?

From an Android device: Download Jump Desktop for Android: Jump Desktop for Android. Open up the Jump Desktop app and then tap the cog / settings icon at the top. Then tap the Automatic Setup section and make sure you sign in with the same account you used to setup Jump Desktop Connect on the remote computer.

Does Jump Desktop use RDP?

Jump Desktop is a remote desktop application that lets you control your computer from your phone or tablet. Compatible with both RDP and VNC, Jump Desktop is secure, reliable and very easy to set up.

How does Jump Desktop Connect work?

0:426:01SCOM0809 - Jump Desktop - Preview - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou do remote support for friends and family or for your business jump desktop will allow you to logMoreYou do remote support for friends and family or for your business jump desktop will allow you to log in and control other computers from your Mac iPad. Or even your iPhone jump.

Is Jump Desktop a VPN?

Yes. When users try to connect to a computer, Jump will automatically try to use the VPN interface to establish a direct connection between computers. For best performance make sure UDP packets are allowed between machines on ports 35384-35484.

Is Jump Desktop secure?

Jump Desktop is a secure and reliable remote desktop app that lets you connect to any computer, anywhere in the world.

What app is needed to open a RDP?

On Android: Open up the rdp file using the Jump Desktop app.

Does Jump Desktop work on Windows?

Yes, Jump Desktop supports connecting to Home editions of Windows (Windows Home and Windows Home Premium). Just follow the automatic configuration steps to get started.

How do I connect to a jump server in Windows?

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Is Jump Desktop a one time purchase?

General: Do I have to pay again if I want to install Jump on another device that I own? This would depend on the version of Jump Desktop that you have purchased. If for example you have purchased Jump Desktop for iOS, you don't have to pay again if you want to install Jump on your other iPad, iPhone or iPod Touch.

Which remote desktop software is the best?

Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...

What is a jump Client?

A Jump Client is an installable application that enables a user to access a remote computer, regardless of its location. The remote computer does not need to reside on a known network.

How do I find my remote desktop credentials?

WorkaroundClick Start, click Run, type mstsc.exe, and then click OK.Click Options, and then click the General tab.Click Save As, and then type a file name in the File name box.Select the location where you want to save the remote desktop file, click Save, and then click Cancel.More items...•

What is RDP on a computer?

Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft. It enables network administrators to remotely diagnose problems that individual users encounter and gives users remote access to their physical work desktop computers.

Is Jump Desktop a one time purchase?

General: Do I have to pay again if I want to install Jump on another device that I own? This would depend on the version of Jump Desktop that you have purchased. If for example you have purchased Jump Desktop for iOS, you don't have to pay again if you want to install Jump on your other iPad, iPhone or iPod Touch.

Can I use RDP on iPhone?

You can use the Remote Desktop client for iOS to work with Windows apps, resources, and desktops from your iOS device (iPhones and iPads). Use the following information to get started. Be sure to check out the FAQ if you have any questions.

Which remote desktop software is the best?

Top 10 Remote Desktop SoftwareTeamViewer.AnyDesk.Splashtop Business Access.Zoho Assist.RemotePC.ConnectWise Control.VNC Connect.BeyondTrust Remote Support.More items...

When you use Jump Clients to access servers and backend systems, do you want to launch right into remote control?

When you use Jump Clients to access servers and backend systems, you want to launch right into remote control. No one is present on the other end of a server for you to interrupt. But when you access remote desktops, you may want to display a prompt in case an end-user is present.

How to restrict access to Jump Clients?

There are two options to restrict access to Jump Clients. First, administrators can use time schedules to control periodic access to Jump Clients. Access schedules dictate the windows of time representatives are allowed to access certain Jump Clients.

Can remote support be located anywhere?

So not only can the remote systems you're supporting be located anywhere, the support technicians can be, too. Whether you’re offering support from a laptop, or from an Android or iOS device, you can stay productive while mobile.

Can you deploy Jump Clients to a server?

Jump Clients can be mass deployed to Windows, Mac and Linux desktops or servers. To help with finding and identifying computers later, you can add a group name and comments when you deploy them.

Great app!

Now I CAN leave my laptop behind! There is no hyperbole in this comment. I set up a VPN on my home network and complement it with Jump. I have installed it on my iPhone, iPad, Mac Mini, and MacBook Pro. I use it to connect to my desktop (Mac Mini) when I am away from home.

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How to search for a jump client?

In addition to browsing for Jump Items, you can search based on multiple fields. Enter a string in the search field and then press Enter. To change the fields you are searching, click on the magnifying glass and check or uncheck any of the available fields.

What does it mean when a jump client is not updated?

If a Jump Client has not yet been updated, it is labeled as Upgrade Pending, and its version and revision number appear in the details pane. While you can modify an outdated Jump Client, you cannot Jump to it. Attempting a Jump does, however, move that Jump Client to the front of the upgrade queue.

How to access a computer that is not on a network?

To access an individual Windows, Mac, or Linux computer that is not on an accessible network, install a Jump Client on that system from the /login > Jump > Jump Clients page. Jump Clients appear in the Jump interface along with Jump Item shortcuts.

Why is Jump Client labeled as lost?

It is labeled as lost only for identification purposes, so that an administrator can diagnose the reason for the lost connection and take action to correct the situation. In the details pane, the scheduled deletion date appears should the Jump Client not come back online.

Can multiple users access the same jump item?

Jump Items can be set to allow multiple users to simultaneously access the same Jump Item. If set to Join Existing Session, other users are able to join a session already underway. The original owner of the session receives a note indicating another user has joined the session, but is not allowed to deny them access.

Can you copy a jump group?

Jump Items can be copied and can belong to multiple Jump Groups. This includes Jump Client items, providing administrators with the ability to set separate policies and group permissions without requiring an additional Jump Client installation on the target endpoint. Users with the appropriate permissions see the option to Copy Jump Items in the Access Console by right-clicking the item. Users can perform this function on multiple Jump Items as well.

How to connect to a target server using a jump host?

The simplest way to connect to a target server via a jump host is using the -J flag from the command line. This tells ssh to make a connection to the jump host and then establish a TCP forwarding to the target server, from there (make sure you’ve Passwordless SSH Login between machines).

What is a static jumphost?

Static jumphost list means, that you know the jumphost or jumphosts that you need to connect a machine. Therefore you need to add the following static jumphost ‘routing’ in ~/.ssh/config file and specify the host aliases as shown.

Is a jump host a DMZ?

A jump host should be highly secured and monitored especially when it spans a private network and a DMZ with servers providing services to users on the internet. A classic scenario is connecting from your desktop or laptop from inside your company’s internal network, which is highly secured with firewalls to a DMZ.

What is a jump client?

Jump Clients are used to establish a persistent, one-to-one connection between a B Series Appliance and a remote Windows, Mac, or Linux system. A Jump Client must be installed on each remote system you want to access. The installed Jump Clients to which a representative has permission are listed in the bottom pane of the representative console.

How to deploy a jump client?

Deploy a Jump Client if you need: 1 Unattended access to Windows, Mac, and Linux computers, regardless of network location. 2 Stronger management capacities and the control of installing a persistent, secure active or passive remote access client.

What is local push?

Local Jump and Local Push refer to Jumping from the representative console using the local network instead of a Jumpoint on a remote network. This allows a representative to initiate a BeyondTrust session with Windows systems on the same network segment as the representative console, without using a pre-installed Jumpoint. Except for the fact that no Jumpoint installation is required, the technical requirements and functionality for local Jumps are the same as for Jumpoints. Therefore, the Jumpoint Guide referenced above is the primary resource for local Jumps.

What is a push and start session?

Jump To, Push and Start, and Pushed Sessions refer to BeyondTrust sessions started from either Jumpoints or local Jumps, without distinction. Thus, a pushed session can refer to either of these technologies but not to Jump Client sessions or pinned sessions. Similarly, Push and Start and Jump To can refer to either Jumping through a Jumpoint ...

What happens when a user jumps to a jump item?

When a user Jumps to a Jump Item which has been approved for access, a notification alerts the user to any comments left by the approver.

How to jump to a jump item?

To facilitate browsing the Jump Items list, you may drag the columns into any order you wish, and then sort a column by clicking the column header. The access console remembers the column order and the sort order the next time the access console is launched.

What does a jump policy require?

If a Jump Policy requires entry of a ticket ID from your external ITSM or ticket ID system before the Jump can be performed , a dialog opens. In the dialog, enter the ticket ID you need, authorizing access to this Jump Item.

What does a prompt do in a jump policy?

A prompt informs you of the policy restrictions and provides the date and time when this Jump Item is next available for access.

Can you copy a jump group?

Jump Items can be copied and can belong to multiple Jump Groups. This includes Jump Client items, providing administrators with the ability to set separate policies and group permissions without requiring an additional Jump Client installation on the target endpoint. Users with the appropriate permissions see the option to Copy Jump Items in ...

Who can see your jump items?

Your personal list of Jump Items is primarily for your individual use, although your team leads, team managers, and users with permission to see all Jump Items may have access to your personal list of Jump Items. Similarly, if you are a team manager or lead with appropriate permissions, you may see team members' personal lists of Jump Items.

Can a second user override approval?

If a request was approved by one person , a second can access the URL to override approval and deny the request . If a request was denied, then any other approvers accessing the site can see the details but cannot override the denied status. If a user has already joined an approved session, that access cannot be denied.