Remote-access Guide

kaiser remote access instructions

by Lewis Corwin Published 2 years ago Updated 2 years ago
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From your phone or tablet, go to the App Store® or Google PlayTM1and download the Kaiser Permanente app. 2. Open and sign in to the app using your kp.org user ID and password. 3. Go to “Appointments” and tap “Join” to start your video visit.

Full Answer

How do I join a video visit with Kaiser?

How to join a video visit: From mobile devices (phone or tablet): 1. From your phone or tablet, go to the App Store® or Google PlayTM1 and download the Kaiser Permanente app. 2. Open and sign in to the app using your kp.org user ID and password. 3. Go to “Appointments” and tap “Join” to start your video visit. From computers or laptops: 1.

Can I download confidential information from Kaiser Permanente?

You may download confidential and/or sensitive Kaiser Permanente information or data, including but not limited to personally identifiable information (PII), protected health information (PHI), payment card information (PCI) from this system only to devices provided by Kaiser Permanente.

How do I provision next access to my KP device?

NEXT Access is provisioned when your worker receives the email (sample following). per instructions. GlobalProtect is already installed on the KP device. PinglD must be set up, SAMPLE KPIM NOTICE Your request for Secure Remote Access has been approved.

How do I request remote access VPN service?

The ability to request Remote Access VPN service must be completed via KPIM portal. Once your request has been approved, you will receive instructions on how to register for PingID and connect to VPN using GlobalProtect.

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How to view Kaiser appointments?

You’ll also need to be registered on kp.org to sign in. Step 2. Find your video visit : Tap “Appointments” to view your scheduled appointments. Step 3.

How to join a KP video?

Check your computer. Test your camera, microphone, and speakers now pages. Then follow these steps: Step 1. Sign in at kp.org: You’ll need to be registered on kp.org to sign in. Step 2. Find your video visit: Click “Appointments” and scroll down to find the appointment you want to join. Step 3.

What is video visit?

Video visits are a convenient way for you to get the care you need without leaving home. Before your visit, you’ll want to check a few things to make sure your computer or mobile device is set up to connect to your care team.

How to make sure your camera is not mute?

Make sure your camera is turned toward you and that the sound is turned up and you’re not on mute. If you’re using a computer, check that your camera is plugged in and any speakers you have are working. If you still have problems, try leaving and restarting your video visit.

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