How secure is the remote Kaseya Network?
Kaseya uses TLS encryption to maintain a secure connection between technicians and endpoints, both for Remote Control access and when, for example, accessing file systems or transferring files. Kaseya’s performance in terms of remote connection is laudable.
How can I use Kaseya VSA's Live Connect?
Easily access Kaseya VSA’s Live Connect feature from your BMS or Vorex service desk solution with one click of a button. Technicians can efficiently troubleshoot issues and resolve service tickets by remotely accessing the endpoint. Shorten your Mean Time to Resolution (MTTR) with Kaseya VSA.
Does Kaseya remote control support drag and drop?
Kaseya supports drag-and-drop file sharing through the File Manager module of Remote Control, although it’s not possible to drag from the host computer directly into the client window. Can Kaseya turn off a device remotely?
What is Kaseya?
Much more than a simple remote access solution, Kaseya enables IT departments to manage operations and multiple endpoints, receive and action support tickets, and fully automate patching and other tedious and time-consuming tasks.
How do I remote into my computer using Kaseya?
3:053:42Kaseya: Using Live Connect to Remotely Control a ComputerYouTubeStart of suggested clipEnd of suggested clipSo in order to press the control alt delete' of the remote. Computer we ask we press a specialMoreSo in order to press the control alt delete' of the remote. Computer we ask we press a special button to perform that. This then sends a control alt delete' where we're then able to login.
How does Kaseya remote control work?
Kaseya Remote Control connects in seconds to remote machines that already have Kaseya Remote Control installed. Kaseya Remote Control maintains a reliable, secure and encrypted connection. Click any agent icon that supports Kaseya Remote Control to automatically start or re-start it.
What is Kaseya VSA tool?
Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.
Does Kaseya use RDP?
Kaseya Network Monitor can monitor session processes and set an alarm if a user/process hits the set threshold value for CPU or memory. You can either monitor all users and processes created by RDP sessions or monitor a specified process or user. We have created two Lua scripts that will handle this.
How do I transfer files to Kaseya?
Kaseya Tip: Transferring files using File Manager in Kaseya Live...Create directories and delete, refresh or rename files or directories using either file manager.Move files within the same file manager using drag and drop.Copy files between file managers using drag and drop.
What is remote control management?
Remote Management is managing a computer or a network from a remote location. It involves installing software and managing all activities on the systems/network, workstations, servers, or endpoints of a client, from a remote location.
What is a VSA tool?
VSA-TOOL: A TOOL FOR DATA VISUALIZATION IN SEQUENCE ALIGNMENT.
Who uses Kaseya VSA?
Companies Currently Using Kaseya VSACompany NameWebsitePhoneAmerican Physical Therapy Associationapta.org(800) 999-2782Life Extensionlifeextension.com(888) 895-4771Genesis AECgenesisaec.com(610) 592-0280Trajustrajuscorp.com-2 more rows
Why is Kaseya on my computer?
Kaseya is a software that provides a single framework for maintaining the IT policies of your company and helps you manage your remote endpoints. It gives you the ability to monitor the situation, provide patching updates to enhance the security of your IT infrastructure, and control endpoint systems remotely.
How do I download live connect?
Install Live Connect Kaseya integrationClick Agent > Agents > Manage Agents.Place the mouse cursor over a check-in icon. ... A pop-up window is displayed with a link to the Live Connect installation package. ... After you download the latest version, click Install to install the package.Proceed with the installation as usual.More items...
What is KcsSetup?
ANSWER. A Kaseya agent is installed on a machine using the agent installer, typically called KcsSetup.exe (on Windows). When this setup runs, it just uses a set of default settings - the agent will typically check in to the "unnamed. root" group and will have a couple of default procedures scheduled, such as the audit.
What does Kaseya agent do?
The Kaseya agent (PC and Mac) provides a non intrusive, non evasive and seamless OS service addition. This light-weight agent initiates all communications back to the server. Since the agent will not accept any inbound connections, it is impossible for a third-party application to attack the agent from the network.
How do you use Kaseya Live Connect?
2:074:56Kaseya VSA Basics - Live Connect - YouTubeYouTubeStart of suggested clipEnd of suggested clipState if you watched my previous video or familiar with quick connect you'll recognize the agentMoreState if you watched my previous video or familiar with quick connect you'll recognize the agent procedure section here which works the same way as in quick connect double clicking the snapshot.
Where do Kaseya recordings go?
Answer: Screen Recording files are by default stored in C:\Kaseya\Storage.
How much does Kaseya cost?
What users are saying about Kaseya VSA pricing: "Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
What is Kaseya remote control?
Kaseya Remote Control enables technicians and administrators to remotely troubleshoot and manage end user computers regardless of their location. Quickly access endpoints without disrupting users to proactively resolve issues. Manage all client devices for issue resolution, reporting, incident resolution and compliance.
How many out-of-the-box scripts are there in Kaseya?
Kaseya’s Community driven IT automation portal contains over 500 out-of-the-box scripts, monitors and templates to help you work faster.
What is a VSA?
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available. 1 Automate software patch management to ensure all endpoints are always up-to-date and protected 2 Manage antivirus/anti-malware (AV/AM) and Backups (BDR) from a single UI 3 24/7 live security monitoring of your VSA Server by FireEye 4 Advanced Web Application Firewall (WAF) capabilities to restrict access for both SaaS and On-Premises VSA servers 5 Enhance login security with enforced 2-factor authentication (2FA)
Why are ransomware actors going after Kaseya?
"The reason that ransomware actors are going after things like Kaseya is because they offer complete access. They are like the gods of the environments.
What is remote management hijacking?
The remote-management hijacking techniques Roberts and Hall plan to show at Black Hat require hackers to get their own initial foothold on a target computer. But once in place, attackers can use them to vastly expand their control over that device and move to others on the network.
Can remote management tools be detected?
For many kinds of remote-management-tool exploitation, however, no such automated detection is possible, says BreachQuest's Williams. The tools' expected behavior—reaching out to many devices on the network, changing configurations, installing programs—is simply too hard to distinguish from malicious activity. Instead, Williams argues that in-house security teams need to learn to monitor for the tools' exploitation and be ready to shut them down, as many did when news began to spread of a vulnerability in Kaseya last week. But he admits that's a tough solution, given that users of remote management tools often can't afford those in-house teams. "Other than being on the spot, ready to react, to limit the blast radius, I don't think there's a lot of good advice," says Williams. "It's a fairly bleak scenario."
What is Kaseya working on?
Kaseya was working on fixes for the flaws. According to the Dutch Institute for Vulnerability Disclosure (DIVD), an organization focused on responsible vulnerability disclosure whose members are volunteer security researchers, disclosed over the weekend that a number of the zero-day flaws used in the attack had already been found by one ...
What is the task called when attackers gain access to a Kaseya VSA instance?
They then set up a task called “Kaseya VSA Agent Hot-fix" to push a fake Kaseya agent update to systems managed through the software.
What is the Kaseya VSA?
Over 1,000 businesses from around the world have reportedly been impacted in a supply-chain attack where hackers exploited a vulnerability in a remote computer management tool called Kaseya VSA to deploy the REvil ransomware. Kaseya shut down its cloud-based service and urged all users with on-premises deployments, which includes many managed services providers (MSPs), to immediately shut down their vulnerable servers until a patch is released.
How many MSPs were hit by ransomware in 2019?
According to a report by security firm Armor Defense, 13 MSPs and cloud-services providers were hit in 2019, leading to systems belonging to municipalities, school districts and private businesses being infected with ransomware. Next read this.
Does Kaseya exclude VSA?
The deployment of this malicious update is further enabled by the fact that Kaseya documentation advises customers to exclude from antivirus scans the folders where the VSA remote management agent and its components are installed.
Is Kaseya VSA a SaaS?
The company also shut down the SaaS version of VSA but noted customers of its cloud-hosted service were never at risk. Kaseya VSA is an IT remote monitoring and management (RMM) solution that's used by IT and network administrators to automate patching on endpoints and servers, manage backups and antivirus deployments, automate other IT processes and remotely resolve and troubleshoot IT issues. To be able to perform all these tasks, the Kaseya VSA software operates with administrator-level access.
Is Kaseya shutting down?
Kaseya shut down its cloud-based service and urged all users with on-premises deployments, which includes many managed services providers (MSPs), to immediately shut down their vulnerable servers until a patch is released.
Who is Kaseya ransomware?
Kaseya is the latest ransomware victim in a string of attacks that have also hit major fuel supplier Colonial Pipeline and meat processor JBS Foods, prompting worries among researchers, corporate leaders and US officials about cyber risks to physical and digital infrastructure.
What did hackers do to Kaseya?
Hackers hit a range of IT management companies and compromised their corporate clients by targeting a key software vendor called Kaseya. On Monday, the attackers requested a $70 million payment in bitcoin in exchange for a decryption tool that could help victims recover from the attack.
How many businesses have been compromised by Kaseya?
Kaseya says up to 1,500 businesses compromised in massive ransomware attack. Kaseya on Tuesday said around 50 of its customers that use the on-premises version of VSA had been directly compromised by the attack — but it said as many as 1,500 downstream businesses around the world have been compromised. These include dentists' offices, small ...
Why are there no technical checks on software updates coming from these providers?
In many cases, there are no technical checks on software updates coming from these providers because they are considered "trusted" partners, potentially leaving customers vulnerable to bad actors that could embed ransomware payloads into those updates.
What is a VSA?
On Friday afternoon, Kaseya was alerted to a potential attack involving a remote management software called VSA, the company said in a statement. Within an hour, it shut down access to that software in an effort to stem the attack's spread. By Saturday, US officials said they were tracking the attack. Kaseya provides technology that helps other ...
Who was the ransomware attack on JBS Foods?
REvil was also behind several other recent, high-profile ransomware attacks — it hit JBS Foods last month, Apple ( AAPL) supplier Quanta Computer in April and electronics maker Acer in March.
Is ransomware a national security threat?
Ransomware is a national security risk. It's time to treat it like one. Experts have been tracking REvil since it emerged in 2019 and quickly became a sort of "thought leader" in the hacking space, said Jon DiMaggio, the chief security strategist at cybersecurity firm Analyst1 who tracks ransomware groups. Several hacking groups, ...
What is Kaseya remote access?
Much more than a simple remote access solution, Kaseya enables IT departments to manage operations and multiple endpoints, receive and action support tickets , and fully automate patching and other tedious and time-consuming tasks. With advanced network monitoring and endpoint mapping, IT departments can respond more rapidly than ever to issues and vulnerabilities.
How to contact Kaseya?
After a ticket has been generated, it’s possible to contact Kaseya by telephone, but in all cases, it’s necessary to first pass through the website.
What is remote control software?
The Remote Control software enables technicians to remotely connect to and control endpoint devices, including those running Windows, macOS, Linux, Android and iOS, although macOS Catalina support is limited. Technicians can either take control of a device, or access its file system and other elements in the background, without disturbing the end user. This is, of course, particularly useful when applying patches or distributing new software.
Why does Kaseya use TLS encryption?
Kaseya uses TLS encryption to maintain a secure connection between technicians and endpoints, both for Remote Control access and when, for example, accessing file systems or transferring files.
What is automation marketplace?
Another great feature is the Automation Marketplace, which allows businesses to buy, sell, and share automations. Technicians can download or create powerful scripts for deploying software, installing upgrades, respooling printers, and more.
Can remote sessions be recorded?
Remote sessions can easily be recorded, with multi-monitor support and live chat to facilitate communication. Furthermore, multiple technicians can connect to and work on the same endpoint device, a useful feature for teams. Finally, all remote sessions are logged to help maintain compliance.
Is Kaseya a stand alone app?
In general, Kaseya is both easy to set up and to use. Remote Control is available as a stand-alone application or can be accessed through a browser, although the capabilities in the case of the latter are somewhat limited. As this is the only way to access Remote Control through a mobile device, full mobile functionality is unfortunately not supported.
