- between viewer and kserver on the same port that you access the VSA web interface with (usually 80 or 443) - between agent and kserver on the agent check-in port (usually 5721) - between agent or viewer and stun.kaseya.com on port 3478 (TCP or UDP)
What ports does Kaseya use?
If you are using SSL to access the kaseya web interface, then this will be TCP port 443 (HTTPS). The agent will only communicate outbound from the client to the server on the data port,there is no need to open inbound ports at the client side.
How can I use Kaseya VSA's Live Connect?
Easily access Kaseya VSA’s Live Connect feature from your BMS or Vorex service desk solution with one click of a button. Technicians can efficiently troubleshoot issues and resolve service tickets by remotely accessing the endpoint. Shorten your Mean Time to Resolution (MTTR) with Kaseya VSA.
What ports does VSA use for installation?
VSA. Setup & Installation. What ports does Kaseya use? QUESTION. What ports does Kaseya use? ANSWER. The VSA by default uses ports 443and 5721. Port 443is used for the Web Interface. Port 5721is used for Agent Check-in.
What port is used for agent check-in?
Port 5721 is used for Agent Check-in. The Agent Check-in port can be set during the install, or afterwards on the System tab -> Configure page. Normally there is no need to change this value, but the default is TCP port 5721. SQL uses port 1433 by default.
Does Kaseya use RDP?
Kaseya Network Monitor can monitor session processes and set an alarm if a user/process hits the set threshold value for CPU or memory. You can either monitor all users and processes created by RDP sessions or monitor a specified process or user. We have created two Lua scripts that will handle this.
What does Kaseya use for remote control?
RC. Remote Control (RC) is the default remote control type in version 9.4 and later of the VSA.
How do you use Kaseya Live Connect?
2:074:56Kaseya VSA Basics - Live Connect - YouTubeYouTubeStart of suggested clipEnd of suggested clipState if you watched my previous video or familiar with quick connect you'll recognize the agentMoreState if you watched my previous video or familiar with quick connect you'll recognize the agent procedure section here which works the same way as in quick connect double clicking the snapshot.
How do I transfer files with Kaseya?
Kaseya Tip: Transferring files using File Manager in Kaseya Live...Create directories and delete, refresh or rename files or directories using either file manager.Move files within the same file manager using drag and drop.Copy files between file managers using drag and drop.
What does VSA stand for Kaseya?
Virtual System Administrator(VSA stands for Virtual System Administrator and BMS stands for Business Management Solution.) Key enhancements in VSA 9.5 that Kaseya is highlighting include the Live Connect user interface for technicians, VSA's integration with BMS, backup automation integrations and partner momentum around the API.
What is VSA agent?
The VSA is installed on computers that can perform backup and restore operations for a specific hypervisor platform.
How does Kaseya work?
Kaseya stores the scripts in a central location so every computer on the network can access them. But it separates server scripts and network scripts to make things easier for your IT teams. Different computers on your network can access the scripts in a round-robin fashion to avoid inconveniences on the network.
Where do Kaseya recordings go?
Answer: Screen Recording files are by default stored in C:\Kaseya\Storage.
How do I install Live Connect?
Windows: Installing the LiveConnect CertificateDouble-click the certificate. ... Click Open on the Security Warning window. ... Click Install Certificate... ... Set Store Location to Local Machine. ... Click Next in the Certificate Import Wizard.On the Certificate Store screen, select Place all certificates in the following store.More items...•
How do you distribute a file?
Click and drag the file from one window to another. This will move it if the destination is on the same device, or copy it if the destination is on a different device. For example, if you drag a file from a USB memory stick to your Home folder, it will be copied, because you're dragging from one device to another.
What is KcsSetup?
ANSWER. A Kaseya agent is installed on a machine using the agent installer, typically called KcsSetup.exe (on Windows). When this setup runs, it just uses a set of default settings - the agent will typically check in to the "unnamed. root" group and will have a couple of default procedures scheduled, such as the audit.
How do I create a new agent in Kaseya?
0:193:32Kaseya VSA: Creating Agent Procedures - YouTubeYouTubeStart of suggested clipEnd of suggested clipType a name for the procedure. And ensure that the proper directory is selected and then click newMoreType a name for the procedure. And ensure that the proper directory is selected and then click new we'll call this one test procedure. All right you can now begin creating your procedure.
What does Kaseya agent do?
The Kaseya agent (PC and Mac) provides a non intrusive, non evasive and seamless OS service addition. This light-weight agent initiates all communications back to the server. Since the agent will not accept any inbound connections, it is impossible for a third-party application to attack the agent from the network.
What is BMS Kaseya?
Kaseya BMS is a business management solution that helps companies manage their products and services. The software handles billing, accounting and project management tasks and provides regular notifications about bill payments.
How much does Kaseya cost?
What users are saying about Kaseya VSA pricing: "Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
What can Remote Management Software do for me?
Remote Control enables the technician to access the remote computer collaboratively with the end user.
How often do remote control sessions report?
Track and report on remote control sessions by admin or machine, and per month, week or day, with a history of access to ensure regulatory compliance requirements are met.
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As the impact of COVD-19 is felt throughout the world, businesses have had no choice but to change how they operate.
Resources for Internal IT Teams
Ensure your IT infrastructure is prepared for a trouble-free transition to remote work with little to no impact on your routine operations.
Remote Workforce Health Check Assessment
Find out your Remote Worker IT Readiness score in minutes by answering a few straight-forward questions.
Resources for Managed Service Providers (MSPs)
Are you ready to support your clients’ entire workforce working remotely? Use this checklist to assess your preparedness.
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What is Kaseya remote access?
Kaseya Remote Access is the application that is used by the Fond du Lac Reservation IT Division when working remotely to resolve an end user’s workstation issues. The same application can be access controlled to allow our end user’s to remote into their workstations at work from home or anywhere in the US.
Where is the logout button on Kaseya?
Log out of Kaseya in the top right hand corner
