How secure is the remote Kaseya Network?
Kaseya uses TLS encryption to maintain a secure connection between technicians and endpoints, both for Remote Control access and when, for example, accessing file systems or transferring files. Kaseya’s performance in terms of remote connection is laudable.
How can I use Kaseya VSA's Live Connect?
Easily access Kaseya VSA’s Live Connect feature from your BMS or Vorex service desk solution with one click of a button. Technicians can efficiently troubleshoot issues and resolve service tickets by remotely accessing the endpoint. Shorten your Mean Time to Resolution (MTTR) with Kaseya VSA.
What is the best alternative to Kaseya remote control?
You may want to check out more software, such as Goverlan Remote Control, Wavelink Remote Control or Radmin Remote Control, which might be similar to Kaseya Remote Control.
What is Kaseya?
Much more than a simple remote access solution, Kaseya enables IT departments to manage operations and multiple endpoints, receive and action support tickets, and fully automate patching and other tedious and time-consuming tasks.
What does Kaseya use for remote control?
RC. Remote Control (RC) is the default remote control type in version 9.4 and later of the VSA.
Does Kaseya use RDP?
Kaseya Network Monitor can monitor session processes and set an alarm if a user/process hits the set threshold value for CPU or memory. You can either monitor all users and processes created by RDP sessions or monitor a specified process or user. We have created two Lua scripts that will handle this.
What is Kaseya agent software?
Kaseya is a software that provides a single framework for maintaining the IT policies of your company and helps you manage your remote endpoints. It gives you the ability to monitor the situation, provide patching updates to enhance the security of your IT infrastructure, and control endpoint systems remotely.
What is Kaseya Live Connect?
Live Connect enables you to perform tasks and functions solely for one managed machine. Note: The first time Live Connect launches from any machine, it asks to install several ActiveX files. Additional ActiveX files may be required, depending on the specific Live Connect functions displayed.
How do I transfer files to Kaseya?
Kaseya Tip: Transferring files using File Manager in Kaseya Live...Create directories and delete, refresh or rename files or directories using either file manager.Move files within the same file manager using drag and drop.Copy files between file managers using drag and drop.
Who owns Kaseya software?
GE 248: How Fred Voccola Grew Kaseya's Revenue from $85M to $275M in 2.5 Years by Focusing on Customers and Employees (podcast) Hey everyone, in today's episode I share the mic with Fred Voccola, CEO of Kaseya, an IT Management and Monitoring Solution software company.
What does Kaseya mean?
The brother of one of Kaseya's founding members was an old west history buff. One evening he was flipping through a section on Sioux history and stumbled on a word “Kaseya” meaning “to shield or protect” in Sioux.
How much does Kaseya cost?
What users are saying about Kaseya VSA pricing: "Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
How do I remove Kaseya agent from my computer?
ANSWERFrom the Audit Module > Add/Remove page, filter by the Application column and enter the name of the Kaseya Agent.Obtain the full Uninstall String on the right side.From a command prompt enter, the uninstall string obtained previously to uninstall the agent.
Is Kaseya safe to use?
The initial compromise of Kaseya VSA servers appears to have resulted from the successful exploitation of an unpatched software vulnerability (CVE-2021-30116), which allowed attackers to obtain privileged access to vulnerable Kaseya VSA servers for ransomware deployment.
How do I disable Kaseya agent?
ANSWER. On the Endpoint: An end-user can choose to disable remote control to that particular workstation by right-clicking the agent icon and choosing the option 'Disable Remote Control'.
Who uses Kaseya VSA?
Companies Currently Using Kaseya VSACompany NameWebsitePhoneAmerican Physical Therapy Associationapta.org(800) 999-2782Life Extensionlifeextension.com(888) 895-4771Genesis AECgenesisaec.com(610) 592-0280Trajustrajuscorp.com-2 more rows
What is Kaseya remote control?
Kaseya Remote Control enables technicians and administrators to remotely troubleshoot and manage end user computers regardless of their location. Quickly access endpoints without disrupting users to proactively resolve issues. Manage all client devices for issue resolution, reporting, incident resolution and compliance.
How many out-of-the-box scripts are there in Kaseya?
Kaseya’s Community driven IT automation portal contains over 500 out-of-the-box scripts, monitors and templates to help you work faster.
What is a VSA?
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available. 1 Automate software patch management to ensure all endpoints are always up-to-date and protected 2 Manage antivirus/anti-malware (AV/AM) and Backups (BDR) from a single UI 3 24/7 live security monitoring of your VSA Server by FireEye 4 Advanced Web Application Firewall (WAF) capabilities to restrict access for both SaaS and On-Premises VSA servers 5 Enhance login security with enforced 2-factor authentication (2FA)
What is Kaseya remote access?
Much more than a simple remote access solution, Kaseya enables IT departments to manage operations and multiple endpoints, receive and action support tickets , and fully automate patching and other tedious and time-consuming tasks. With advanced network monitoring and endpoint mapping, IT departments can respond more rapidly than ever to issues and vulnerabilities.
How to contact Kaseya?
After a ticket has been generated, it’s possible to contact Kaseya by telephone, but in all cases, it’s necessary to first pass through the website.
What is remote control software?
The Remote Control software enables technicians to remotely connect to and control endpoint devices, including those running Windows, macOS, Linux, Android and iOS, although macOS Catalina support is limited. Technicians can either take control of a device, or access its file system and other elements in the background, without disturbing the end user. This is, of course, particularly useful when applying patches or distributing new software.
Why does Kaseya use TLS encryption?
Kaseya uses TLS encryption to maintain a secure connection between technicians and endpoints, both for Remote Control access and when, for example, accessing file systems or transferring files.
What is automation marketplace?
Another great feature is the Automation Marketplace, which allows businesses to buy, sell, and share automations. Technicians can download or create powerful scripts for deploying software, installing upgrades, respooling printers, and more.
Can remote sessions be recorded?
Remote sessions can easily be recorded, with multi-monitor support and live chat to facilitate communication. Furthermore, multiple technicians can connect to and work on the same endpoint device, a useful feature for teams. Finally, all remote sessions are logged to help maintain compliance.
Is two factor authentication supported?
Yes. Two-factor authentication is fully supported, and can be set up using Google Authenticator or Microsoft Authenticator applications.
What is Kaseya working on?
Kaseya was working on fixes for the flaws. According to the Dutch Institute for Vulnerability Disclosure (DIVD), an organization focused on responsible vulnerability disclosure whose members are volunteer security researchers, disclosed over the weekend that a number of the zero-day flaws used in the attack had already been found by one ...
What is the Kaseya VSA?
Over 1,000 businesses from around the world have reportedly been impacted in a supply-chain attack where hackers exploited a vulnerability in a remote computer management tool called Kaseya VSA to deploy the REvil ransomware. Kaseya shut down its cloud-based service and urged all users with on-premises deployments, which includes many managed services providers (MSPs), to immediately shut down their vulnerable servers until a patch is released.
What is the task called when attackers gain access to a Kaseya VSA instance?
They then set up a task called “Kaseya VSA Agent Hot-fix" to push a fake Kaseya agent update to systems managed through the software.
How many MSPs were hit by ransomware in 2019?
According to a report by security firm Armor Defense, 13 MSPs and cloud-services providers were hit in 2019, leading to systems belonging to municipalities, school districts and private businesses being infected with ransomware. Next read this.
Does Kaseya exclude VSA?
The deployment of this malicious update is further enabled by the fact that Kaseya documentation advises customers to exclude from antivirus scans the folders where the VSA remote management agent and its components are installed.
Is Kaseya VSA a SaaS?
The company also shut down the SaaS version of VSA but noted customers of its cloud-hosted service were never at risk. Kaseya VSA is an IT remote monitoring and management (RMM) solution that's used by IT and network administrators to automate patching on endpoints and servers, manage backups and antivirus deployments, automate other IT processes and remotely resolve and troubleshoot IT issues. To be able to perform all these tasks, the Kaseya VSA software operates with administrator-level access.
Is Kaseya shutting down?
Kaseya shut down its cloud-based service and urged all users with on-premises deployments, which includes many managed services providers (MSPs), to immediately shut down their vulnerable servers until a patch is released.
What is Kaseya free?
Kaseya Free is described as 'Log into your computer from anywhere in the world for free. Setting up an account is simple and it only takes a few minutes' and is an app in the Network & Admin category. There are more than 10 alternatives to Kaseya Free for a variety of platforms, including Windows, Android, iPhone, Mac and iPad.
What is remote utilities?
Remote Utilities is a remote PC access program for connecting to a remote PC over LAN or via the Internet. The program is used by system administrators, home users and helpdesks for remotely managing PCs in their corporate or home network, or providing customer support.
What does "easy to start" mean?
Easy to start, easy to join and with no downloads for viewers, connecting for external presentations, sales demos, and ad hoc get-togethers means you get work done and get on with it.
What is Logmein on my computer?
LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile devices. Premium features like file transfer, file sharing and remote printing help you stay connected and productive wherever you go.
What is Kaseya software?
Just in time to ruin the holiday weekend, ransomware attackers have apparently used Kaseya — a software platform designed to help manage IT services remotely — to deliver their payload.
How many MSPs are affected by Kaseya?
Later on Friday evening, Kaseya CEO Fred Voccola issued a statement saying they estimated the number of MSPs affected is fewer than 40, and are preparing a patch to mitigate the vulnerability.
What was the Kaseya attack?
The Kaseya attack has been called one of the largest ransomware attacks in history. On July 2, hackers affiliated with REvil — a cybercriminal gang that is believed to operate out of Eastern Europe or Russia — used Kaseya's remote management tools to deliver malicious software to Kaseya's customers that encrypted their data and locked them out.
Is it unclear how the attackers managed to gain access to Kaseya's product?
It is still unclear how the attackers managed to gain access to Kaseya's product.
The Kaseya VSA Attack Impact
Kaseya Was Working on Fixes For The Flaws
- According to the Dutch Institute for Vulnerability Disclosure (DIVD), an organization focused on responsible vulnerability disclosure whose members are volunteer security researchers, disclosed over the weekend that a number of the zero-day flawsused in the attack had already been found by one of its researchers and had been reported to Kaseya who was in the process of developin…
What Is Revil and How Is It deployed?
- REvil, also known as Sodinokibi, is a ransomwarethreat that appeared in April 2019 and rose to prominence after another RaaS gang called GandCrab shut down its service. REvil is operated as a ransomware-as-a-service platform where the group behind it relies on partners called affiliates to distribute it for a share of the ransom payments. Over the past year, REvil was one of the mos…
Msps and Remote Management Tools Are Not A New Target
- Attacks against MSPs and the management software they use, such as Kaseya, are not a new development. In January 2018, security firm eSentire reported that a number of its customers were targeted through a vulnerability in Kaseya VSA with the goal of deploying cryptocurrency mining malware on their systems. Kaseya subsequently released a patchto ad...