Remote-access Guide

ku remote access

by Dr. Fausto Kreiger Published 2 years ago Updated 1 year ago
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What is the purpose of the Ku Anywhere program?

KU Anywhere allows secure access to resources on the KU network, such as a departmental file server, from a computer that is not connected to the KU's network but is connected to the internet. KU Anywhere allows faculty and staff to access needed resources when traveling or working remotely.

Where can I find support for the Ku VPN?

How-to guides for installing the VPN client are available in the Knowledge Base. Support is available through the KU Information Technology Customer Service Center at itcsc@ku.edu or 785-864-8080. Support articles, including installation and configuration guides, for the KU Anywhere VPN are available in the Knowledge Base.

How do I access KUMC Citrix?

Citrix is the secure environment for accessing health system applications remotely. To access Citrix using your browser, go http://access.kumed.com/ and log on using your network username and password. You will no longer be prompted to choose either the KUHA or KUMC domains. This now defaults to a

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Instructors

Faculty information and resources have moved to a new Flexible Teaching website developed by the Center for Teaching Excellence.

Staff

Employment information is on the Human Resources website. Technology information is on the KU IT website.

Students

We are working to identify the appropriate place to move the student information and u0003resources. For now, that info remains on this website.

Overview

Virtual Desktop is a technology service that allows students to remotely access and use software from their computer or smart device. Faculty are able to access Virtual Desktop for instructional purposes. Those using the service must save any work to OneDrive as no files are saved within Virtual Desktop.

Save to OneDrive

Virtual Desktop through Microsoft does not support saving files directly to your machine. To access files created on the virtual desktop from other devices, they will need to be saved to OneDrive. Your KU OneDrive account is automatically configured on the remote desktop and can be found in the file explorer.

What is the complaint process for KU?

If a student is not satisfied with any decision by the university involving academic adjustments or effective communication, or otherwise believes she or he has been discriminated against on the basis of disability, the student may contact the designated coordinator and/or file a complaint of discrimination in accordance with the university’s anti-discrimination grievance procedure entitled KU Discrimination Complaint Resolution Process.

What is the Student Access Center?

The Student Access Center assists students with disabilities by facilitating accommodations that remove barriers to their academic success. We authorize reasonable and appropriate accommodations for qualified students with documented disabilities, assist students in self-advocacy, educate the University of Kansas about disabilities, and ensure compliance with federal and state law.

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