Here are the possible causes for why your remote desktop connection is not working:
- Unstable internet connection is the primary reason for most users.
- The login credentials may not be matching, so the remote desktop can’t connect to the remote computer.
- RDP may have stopped working, triggering this issue.
- Antivirus or firewall can stop remote desktop from making the connection for privacy issues.
- The network profile can be corrupted, causing connection issues.
Full Answer
How to fix “Remote Desktop can’t connect to the remote computer”?
Right-click Windows 10 start. Then click Settings. At Windows Settings, click System. Then scroll down until you locate Remote Desktop. Click on it. If Enable Remote Desktop switch is off, flip it on. Then click Confirm. If Remote Desktop was not enabled, enabling it will likely fix “remote desktop can’t connect to the remote computer”
How do I enable remote desktop on Windows 10 without internet?
Go to the Start menu and type “Allow Remote Desktop Connections.” Look for an option called “Change settings to allow remote connections to this computer.” Click on the “Show settings” link right next to it. Check the “Allow Remote Assistance Connections to this Computer.”
How do I know if Remote Desktop is enabled or disabled?
From the left-hand side, select “Local Server.” The current state of your system will be detected. If the Remote Desktop is “Disabled” click on “Disabled” to open the “System Properties” window. Select “Allow remote connections to this Computer” from “System Properties.”
How do I Configure my PC for remote access?
You can configure your PC for remote access with a few easy steps. On the device you want to connect to, select Start and the click the Settings icon on the left. Select the System group followed by the Remote Desktop item.
How do you solve Remote Desktop can't connect to the remote computer for one of these reasons?
Restart the Remote Desktop Services service on the affected machine. This can also be done remotely, open the Services Console on another server and right-click Services (Local), then select Connect to another computer, enter the name of the affected server, and click OK. RDP must work as expected.
How do I log into my Remote Desktop on my laptop?
On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.
How do I fix Remote Desktop Connection not working?
How do I solve problems with Remote Desktop in Windows 10?Check your internet connection. ... Check if remote connections are allowed. ... Remove your credentials from Remote Desktop. ... Turn off custom scaling. ... Change Firewall Settings. ... Make changes to your registry. ... Add the IP address and server name to the hosts file.More items...•
Can't connect to Remote Desktop after restart?
If you're using Windows, here are some of the reasons you may not be able to connect: You have changed the computer name. You are connecting using the IP address and the computer is assigned a new IP address. Remote access has been blocked in the firewall.
What is the default password for Remote Desktop Connection?
Open the Start menu and search for Computer Management. In the Computer Management utility, navigate to Local Users and Groups. Go to Users, then right-click the desired Remote Desktop User (the default user is ServerAdmin). Select Set Password.
Why can't I remote into another computer?
Go to the Start menu and type “Allow Remote Desktop Connections.” Look for an option called “Change settings to allow remote connections to this computer.” Click on the “Show settings” link right next to it. Check the “Allow Remote Assistance Connections to this Computer.” Click Apply and OK.
How do I reset Remote Desktop settings?
This process will enable Remote Desktop service in the VM, and create a firewall rule for the default RDP port 3389.Select your Windows VM and then select Reset password under Help. The Reset password window is displayed.Select Reset configuration only and then select Update.Try connecting to your VM again.
How do I find my Remote Desktop IP address?
Open the Computer Management Console. Scroll down to locate the login event. Under the "General" tab for that event, it should now show the Source Network Address, which would be the IP of the client connecting to your server.
How do I open Remote Desktop?
Here is how you can open Remote Desktop Connection with Run:Right-click Start or press Win + X to open the aptly-named WinX menu.Select Run on that menu.Type mstsc in the Open box.Click the OK button to open Remote Desktop Connection.
How do I find my computer name for Remote Desktop?
Get the computer name: On your work computer, search for This PC. In the search results, right-click on This PC and select Properties. From the section Computer name, domain, and workgroup settings in the middle of the screen write down your Computer name. For example, ITSS-WL-001234.
How do I log into Remote Desktop as administrator?
How to: How to set up Remote Desktop (RDP) with admin rightsStep 1: Open up a command prompt. ... Step 2: Type (without quotes) "mstsc /v:00.00.00.00 /admin" (00 are ip address)Step 3: Logon using your admin credentials, thats it.
How can I control my PC from my laptop?
1:187:06How to Remotely Control Your Computer Using Any Device ...YouTubeStart of suggested clipEnd of suggested clipSo your primary device your desktop. And then your laptop or your phone make sure you've downloadedMoreSo your primary device your desktop. And then your laptop or your phone make sure you've downloaded google chrome on both of them i'm going to assume that you know how to install google chrome just
How to allow remote desktop access?
Go to the Start menu and type “Allow Remote Desktop Connections.”
Where is Remote Desktop Connection?
Open the Remote Desktop Connection. You should find it in the Start menu.
What port is Remote Desktop using?
Next, check the RDP listener port. By default, Remote Desktop service will use port 3389 unless you change it. If some other application is using the same port, you won’t be able to connect.
Why is my remote desktop corrupted?
Many times, the Remote Desktop (RDP) functionality may get corrupted after a Windows update or upgrade as one of the newly installed files can interfere with the working of the RDP. You’ll have to manually identify the exact cause and fix it.
What is remote desktop?
Remote desktop is a convenient feature that allows you to virtually connect to other computers running the Windows operating system. With this feature, you can connect to computers located in any part of the world, provided you have the right credentials (username and password) to connect.
How to open regedit?
Press Windows + R to open run and type Regedit. Press the Enter key.
Why is my network not connecting?
The cause of the connectivity problem could be the network settings as sometimes, Windows may block public networks as a security measure. So, change the settings to private and see if it works.
Check that the Computer is on and Connected to the Network
The first step to fix this error is to perform some physical inspections.
Check that Remote Desktop is Enabled
The next step to to try to fix “remote desktop can’t connect to the remote computer” is to check whether Remote Desktop is enabled.
Restart Computer
Most Windows errors may be resolved by simply restarting your computer. So, before you proceed to the next step, restart your computer.
Check Windows Defender Firewall
If “remote desktop can’t connect to the remote computer” is still not resolved, it is likely that Windows Defender Firewall is blocking the RDP port.
Run Malware Removal Tool
If your computer is infected by a malware, it may lead to unexpected behaviors.
Why is my remote desktop not working?
When your Remote Desktop credentials are not matching , then the Windows 10 Remote Desktop not working error will occur if you try to connect to another remote computer. Therefore, you should try to reset your Remote Desktop credentials.
How to Fix the Windows 10 Remote Desktop Not Working Error?
After you have known the causes of the Windows 10 Remote Desktop not working error, you maybe wonder how to fix the error. Then keep reading, and you can find several useful methods.
How to remove credentials from remote desktop?
Step 1: Type Remote Desktop connection in the search box and click the best match one. Step 2: Type in the remote computer’s IP address. If there are any credentials saved for this specific computer, you will be given the option to either edit or delete. Step 3: Click delete to remove the credentials.
How to allow remote access to Windows 10?
Step 1: Press the Win key and the I key at the same time to open Settings. Step 2: Click Update & Security and then go to the For developers section. Step 3: Find Change settings to allow remote connections to this computer in the right panel and then click Show settings next to it.
How to run a command as administrator?
Here is the tutorial: Step 1: Type cmd in the search box and then right-click Command Prompt to choose Run as administrator. Click Yes. Step 2: Type cd C:/Windows/System32/Drivers/etc in the Command Prompt window and then press the Enter key.
How to change network from public to private?
Follow the instructions below the change network properties: Step 1: Open Settings and then click Network & Internet. Step 2: Go to the Status tab and then click Change connection properties in the right panel. Step 3: Choose Private under Network profile.
What to do if remote desktop options are not available?
If the remote desktop options are not available, see Check whether a Group Policy Object is blocking RDP.
How to connect to a remote computer?
To connect to a remote computer, select File, and then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.
What to do if RDP certificate has not been recreated?
If the RDP self-signed certificate has not been recreated, check the permissions of the MachineKeys folder.
How to check RDP status?
To check and change the status of the RDP protocol on a remote computer, use a network registry connection: First, go to the Start menu, then select Run. In the text box that appears, enter regedt32. In the Registry Editor, select File, then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, ...
What port is RDP listening on?
On both the local (client) computer and the remote (target) computer, the RDP listener should be listening on port 3389. No other applications should be using this port.
Is the remote computer reachable?
Connecting to <computer IP>: The remote computer is reachable.
Can you use another port for remote desktop?
You can operate Remote Desktop services using another port. However, we don't recommend you do this. This article doesn't cover how to troubleshoot that type of configuration.
How to Fix Remote Desktop Connection Not Working on Windows 10?
Check that the Windows Defender Firewall service allows remote desktop traffic:
Why is remote desktop connection unsuccessful?
A remote desktop connection can be unsuccessful when there are no communication paths. You can try to connect from a client that’s been successful in the past to figure out whether the cause is the network, Windows server, or an individual client.
How to check if a computer is accepting remote desktop requests?
To check a computer is accepting remote desktop requests from other network computers, do the following: Right-click “This PC” > “Properties.”. Select “Remote Settings” from the System window. Go to the “Remote” tab in “System Properties,” select “Allow remote connections to this computer.”.
What to do if remote PC can't be found?
If you receive “The remote PC can’t be found” error message then ensure you have entered the correct PC name for the remote PC, or you try entering its IP address.
How to find my router's IP address?
The router’s IP (your public IP address). Can be found by searching “my IP” via Bing or Google. Or from Windows 10 in “Wi-Fi network properties.”
How to allow remote access to PC?
The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.
How to connect to a remote computer?
To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.
How to remotely connect to Windows 10?
Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.
Should I enable Remote Desktop?
If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.
How to fix remote desktop connection issues?
Another workaround to fix Remote Desktop connection-related issues is to tweak the Registry Editor to add the RDGClientTransport key. It will force the Remote Desktop Protocol to use RPC/HTTP connection instead of HTTP/UDP.
Why add remote PC address to hosts file?
Manually adding the Remote PC address to the hosts file can help you resolve any issues that may occur because of domain name resolution. Here’s how to do it.
How to open registry editor?
Type regedit and click OK to open the Registry Editor.
What port is used for RDP?
RDP uses 3389 as the default listen port. Similar to the RDP status, you can also configure the listening port using the Registry Editor. Here’s how to do it.
How to check network status?
Go to Network and Internet. In the Status tab, check your network status.
Does Windows 10 Pro have remote desktop?
The host computer must have Remote Desktop enabled. This feature is only available on Windows 10 Pro and above versions.
