How do I login to my Leicester University email?
If you need to login, enter your full University email address (username@student.le.ac.ukor username@leicester.ac.uk).
Will the University of Leicester ask me to disclose my password?
The University of Leicester will never send you an email asking you to disclose your password. If you have received an email asking you to disclose your password, please forward it to IThelp@le.ac.uk Why do I need to log in every time I want to use MyStudentRecord?
Why study at Leicester?
You join Leicester at an historical epoch – during our centenary year. We were founded with a mission to create a better world. Our aim is to equip you with more than a degree – with the courage to question, the strength to change, and the passion to discover. As global citizens, you are the future – our hope for a better tomorrow.
See more
Citizens of Change
Big congrats! You’re now part of a unique community that’s a force for good. If you want to pursue the unknown, go beyond expectation and make a lasting impact, this is the right place to be.
Your next steps
It won’t be long before you’re here with us. But before you set off on your exciting new journey, you need to make sure you’re ready. Online registration. Check. Accommodation. Check. Let’s get started.
Your community
Welcome to our vibrant, diverse community. Here, you can get to know some of our friendly faces on campus and chat away to some of our students. You've joined us at a special time as we celebrate our Centenary. Here are just some of our Citizens of the past 100 years.
Your arrival
Make yourself at home. Everyone is welcome. Here, you can get to grips with some of the important stuff like completing your registration and getting your ID card.
Which device do you want to set up?
You will require a mobile phone or tablet📱 to set up on MFA. You will need this device in future to login when off-campus.
How did it go?
Fill in this quick poll about your experience of setting up up Multi-Factor Authentication.
IT Help website
For step-by-step help guides and information about IT services, go to www.le.ac.uk/ithelp (login required)
Help Zone in the Library
If you would like to see someone in person, IT support is provided in the Help Zone on the Ground Floor of the University Library, Monday to Friday between 9.00am and 5.00pm.
IT Service Desk
You can phone the IT Service Desk on 0116 252 2253, for any problems with your computer, programs or desk phone. If the issue is not urgent, send an email to ithelp@le.ac.uk.
Teaching Room Support
For urgent teaching issues (you are teaching or about to teach) you can phone 0116 252 2919 between 8.30am to 6.00pm
Escalation
If you need to escalate an issue that you have already reported, phone the IT Service Desk on 0116 252 2253. You can ask to speak to the IT Service Desk manager, Ismail Patel.
Feedback and complaints
We are always looking for ways to improve the IT facilities at the University. Your feedback is invaluable to us, be that a comment, suggestion, concern, compliment or formal complaint.
Login using MFA
When you access any service protected by Multi-Factor Authentication (login required) from off-campus (this will not apply when on campus):
Change Multi-Factor Authentication methods
If you have already setup Multi-Factor Authentication, go to mysignins.microsoft.com/security-info. You may wish to do this if you:
Change your device
If you want to use a different device and have chosen to receive a text message verification code and are keeping the same number you won’t need to setup MFA again. Otherwise
What if I can't sign in?
If you can’t use any of devices for Multi-Factor Authentication, Contact the IT Service Desk to reset it.
Remove device from Microsoft Authenticator app
Before removing a device, ensure you have set up a different way to authenticate using MFA, such as text message verification code.
