Lenovo Support can offer the option of remote support using Assist on Site (AOS). Customers wishing to use AOS will need to provide a workstation which can access the system using TCP/IP. AOS provides the following:
...
Multiple levels of access which can be selected by the customer, including:
- Chat.
- Shared View.
- Shared Control.
Why join a Lenovo online community?
And for businesses, students and gamers, join one our free Lenovo online communities for SMB, education or gaming. Get connected with your peers, stay engaged, learn and share. Don’t miss all these opportunities to save plus free shipping on all products.
How do I contact Lenovo customer support?
Please call us when absolutely necessary. Think: WhatsApp us at + 91 80 67916677, email us at commercialts@lenovo.com. Idea: WhatsApp us at + 918067916666, email us at consumerts@lenovo.com.
What is Lenovo's Service policy for repairs under warranty?
If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used.
How do I access the Xcc management processor remotely?
There are two ways to access the XCC management processor remotely: Command-line interface. To access the CLI interface, use SSH to log in to the management processor. Web-based interface. To access the web-based interface, point your browser to the IP address for the management processor.
How long is Lenovo financing?
6 & 12 Month Special Financing on qualifying purchases with your Lenovo Financing Credit Card. Limited time offer. Prequalify
How to block access to a remote computer?
If this is the case, complete the steps below: Click the Start button on the remote computer (the computer being connected to) and then select Control Panel. Select System and Security.
How do I enable and set up a remote desktop?
The process is two-fold: You must enable remote connections on the Windows computer you want to connect to , as well as enable Remote Desktop on the computer you want to work from .
How can I allow remote desktop connections through a firewall?
In some cases, a firewall may block access even after you have completed the steps outlined above. If this is the case, complete the steps below:
How to add a user to Remote Desktop?
To add a user account, click Add in the Remote Desktop Users dialog box. In the Select Users or Groups dialog box, complete one of the following tasks: 1) Click Locations, and then select the location you want to search; or 2) Under Enter the object names to select, type the username that you would like to add, and then click OK.
Does Lenovo have a trade in program?
And at Lenovo, we also have a special trade-in program for users of outdated laptops, computers and other electronics looking to trade up into a modern device.
What is Premier Support?
More than a standard support offering, Premier Support helps with issues remote employees are bound to encounter. Increase your remote workforce* productivity with a single point of contact for advanced technical support, end-to-end case management, and first-time resolutions.
What is Thinkshield security?
ThinkShield brings together the world’s most trusted security providers to customize a solution that can keep you ahead of dangerous breaches. Adding an additional layer of protection when working outside of the “protected walls” of the office can prevent unintended data breaches from unsecured devices.
What is Lenovo Premier Support?
Looking for a step-up for your business and your employees’ support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Is Lenovo warranty available in all countries?
Not available in all countries. If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used.
Is Lenovo a trademark?
All images are for illustration purposes only. For full Lenovo product, service and warranty specifications visit www.lenovo.com. Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo.
