HIPAA-Protected Patient Health Information
All information provided through this portal is considered protected health information (PHI) and proprietary of UK HealthCare. All portal users are required to follow HIPAA rules and regulations.
Access Request
There are nine user roles within EpicCare Link. Each user role has a set of identified features and permissions within EpicCare Link. To request access for a new user (s) or a new site, please click here . All new user applications should be submitted electronically. We are no longer processing paper applications.
Account Setup
UK HealthCare will email your login credentials to the email listed on your application. Please follow the steps below to activate your account for the first time.
Log In Instructions
Once you have an activated your account, complete the following steps to log in to EpicCare Link.
Expired or Forgotten Password
Passwords expire automatically every 90 days without notification. If you have previously activated your account and are unable to log in, your password may have expired.
EpicCare Link Training
Training materials are housed within EpicCare Link on the Home page under Quick Links. You can also download a digital copy of the EpicCare Link Quick Start Guide here. If your practice/facility would prefer an individualized training, please contact your physician liaison or call the physician liaison program at 859-323-0736.
Medical Records
Information inside of EpicCare Link typically dates back to 1/1/2018, but varies by the type of document. If you cannot find an item prior to this date, please use the numbers below to contact Health Information Management (Medical Records) for any additional information required.
