How do I access Lowell General Hospital's clinical information system remotely?
In order to access Lowell General Hospital's Clinical Information System remotely, you must configure your computer for initial set up. The PEN Program at Lowell General Hospital is guided by our mission, vision, core values and promise to our community, our Professional Practice Model, and the ANCC Magnet © recognition program.
Where can I get help with remote access questions?
For remote access questions, please call the Lawrence General Information Systems Help Desk at 978-683-4000, ext. 2461. Coverage is available on a 24/7 basis.
Which version of Citrix Receiver do I Need?
Citrix Receiver version 4.9 or above is recommended for Windows Citrix Receiver version 12.6 or above is recommended for Mac For iOS devices, CR01 is required Go to Citrix website to download Receiver software ")" class="customAuthBottom("
Is there a remote access link for employees?
The remote access link is included for your convenience. This page is specifically designed for employees and if there is something you think should be available here that you can’t find, please let us know! The following items are available for authorized access only.
Two-Factor Authentication Set Up
After completing one of the above links for EMR/Cerner access or to access Outlook Email via Web Access, proceed to link below:
Remote and Outlook Email via Web Access
Once you have completed the initial setup above, click the links below:
Go to the Employee Events Calendar
This page contains web resources available for Lowell General Hospital administrators, clinicians and staff. Unauthorized access is strictly prohibited.
Lowell General Hospital Information Services Help Desk
The Help Desk is available to assist affiliated staff and clients of Lowell General Hospital 24 hours a day, 7 days a week, 365 days a year.
Professional Excellence in Nursing (PEN) Program
The PEN Program at Lowell General Hospital is guided by our mission, vision, core values and promise to our community, our Professional Practice Model, and the ANCC Magnet © recognition program. This program seeks to recognize our direct patient care nurses seeking advancement opportunities within their current role.
