Remote-access Guide

lhsc remote access

by Israel Littel Published 2 years ago Updated 2 years ago
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How can I get in contact with LHSC and LHSC?

London Health Sciences Centre (LHSC) and St. Joseph’s Health Care London (St. Joseph’s) will only communicate information to you through your Outlook email. You will be required to check your Outlook account on a daily basis.

How do I log off from NetScaler gateway remote access?

When you are finished using NetScaler Gateway remote access ensure you logoff promptly in order to maintain the security of your Hospital ID and hospital information. To log off: 1. Click the NetScaler Gateway plug-in icon in the system tray. The NetScaler Gateway window is displayed.

Can I film or take pictures at LHSC?

Only under rare exceptions will interviews, videotaping, filming, audio recording, or photographs be authorized, and any authorization must be obtained from Corporate Communications. After hours, media can call the LHSC switchboard at (519) 685-8500 and ask for the Communications Consultant on-call to be paged.

Which operating systems are not supported for hospital remote access?

Note: Beta or pre-release operating system versions are not supported and should not be used for hospital remote access. Your computer may differ from screenshots provided in this document, depending on operating system and browser installed.

Who must contact LHSC for permission?

What permission do LHSC physicians have to provide?

About this website

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Corporate ID, Hospital Email, Remote Access, System Access, and ...

Horizon provides secure remote access to hospital information systems, including the OneChart electronic patient record using standard Internet web browsers. While using Horizon, your computing device is part of the hospital’s network and as such is accountable to all corporate policies and standards.

Please sign in with your corporate credentials - LHSC

Please sign in with your corporate credentials. For help signing in, click here, click here

Outlook

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Who must contact LHSC for permission?

All media must contact the LHSC Corporate Communications & Public Relations Department for permission before coming onto hospital property (including hospital grounds), and must be escorted by a member of the Corporate Communications team while on-site.

What permission do LHSC physicians have to provide?

LHSC physicians and staff must also provide permission, through Corporate Communication, before the media can proceed with an audio or video recording, filming, photographs, or an interview.

What is NetScaler for Hospital?

NetScaler allows you to remotely access your personal Hospital Desktop and your Hospital applications using a web browser from outside the hospital. While using NetScaler, your device is directly connected to the hospital’s network and as such you are accountable to all corporate policies and standards.

How to log in to NetScaler?

The process for logging on to NetScaler is: 1. Type your Corporate ID 2. Type your Corporate Password 3. Type the Passcode You use authenticator software to view the Passcode. The process for setting up and viewing the Passcode is shown below:

How to run Cerner on NetScaler?

NoteTo run Cerner Applications while using NetScaler Light, use either of the following: - Log on to SJHC Desktop or LHSC Desktop and run the Cerner Application - Start Cerner Clinical Portal and run the Cerner Application Click 3) Installation - Using NetScaler on Non-Hospital Devices without installing Workspace – NetScaler Light for instructions.

What is the Citrix app page?

The APPS page contains all of the shortcuts for the Citrix-provided applications that you have access to while in the hospital.

Does Citrix have a workspace?

Citrix has changed the name of their Receiversoftware to Workspace. However, the company has not updated all of the Receiver-named products to Workspace. When you are installing Workspacesoftware, you may still see the name

Who must contact LHSC for permission?

All media must contact the LHSC Corporate Communications & Public Relations Department for permission before coming onto hospital property (including hospital grounds), and must be escorted by a member of the Corporate Communications team while on-site.

What permission do LHSC physicians have to provide?

LHSC physicians and staff must also provide permission, through Corporate Communication, before the media can proceed with an audio or video recording, filming, photographs, or an interview.

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