Remote-access Guide

lightspeed onsite remote access

by Dr. Blair Heathcote Sr. Published 1 year ago Updated 1 year ago
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For a remote connection to allow client computers to access the Lightspeed OnSite server on your local area network (LAN), your network administrator must open your server port on your router. From the Apple menu, click System Preferences > Lightspeed Server.

Full Answer

How do I set up my Lightspeed onsite server?

Launch Lightspeed OnSite. Click Servers. If Bonjour is enabled, click Bonjourand select the appropriate Lightspeed OnSite Server. If Bonjour is not enabled, or you prefer to specify your Lightspeed OnSite server by its IP, click Customand enter 127.0.0.1in the Addressfield. See the example note below if specifying a particular port is required.

Does anyone use Lightspeed for remote access?

We have used Lightspeed successfully for several years, including remote access using an external IP address on our Lightspeed server. We recently implemented a SonicWall VPN, converting all our Macs to internal IP addresses.

How do I log into onsite server?

To log into OnSite Server Launch Lightspeed OnSite. Click Servers. If Bonjour is enabled, click Bonjourand select the appropriate Lightspeed OnSite Server. If Bonjour is not enabled, or you prefer to specify your Lightspeed OnSite server by its IP, click Customand enter 127.0.0.1in the Addressfield.

How do I enable Bonjour on Lightspeed onsite?

Launch Lightspeed OnSite. Click Servers. If Bonjour is enabled, click Bonjourand select the appropriate Lightspeed OnSite Server. If Bonjour is not enabled, or you prefer to specify your Lightspeed OnSite server by its IP, click Customand enter 127.0.0.1in the Addressfield.

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How do I log into Lightspeed?

To log in from a browser Open an internet browser, and go to the Lightspeed Restaurant login page. Enter your admin email and password. Select Submit to log on to Restaurant Manager.

How do I find my IP address Lightspeed?

Open Lightspeed Hub. Under Receipt printer, select Connect. Select Ethernet or Wi-Fi. Select Search for printers by IP address....First, find your receipt printer's IP address:Turn off your receipt printer.Press and hold the FEED button.Still holding the FEED button, turn your receipt printer back on.

How do I install Lightspeed POS?

To install Lightspeed OnSite:Download the Lightspeed installer.Double-click the downloaded . ... Drag the OnSite Client ("Lightspeed") to your computer's Applications folder.Double-click Install Lightspeed Server and follow the onscreen instructions to complete the server installation.More items...

How do you use Lightspeed POS?

More videos on YouTubeClick “eCom” > “Install Lightspeed eCom”Select store location that you would like to sync with your e-commerce store.Select language.Identify whether you want to publish your items individually or all at the same time (this can be changed later)Set up shop.Wait for animation to finish.More items...

How do I connect to a Lightspeed server?

To log into OnSite ServerLaunch Lightspeed OnSite.Click Servers.If Bonjour is enabled, click Bonjour and select the appropriate Lightspeed OnSite Server. If Bonjour is not enabled, or you prefer to specify your Lightspeed OnSite server by its IP, click Custom and enter 127.0. 0.1 in the Address field. ... Click Connect.

What is Lightspeed Evo?

Lightspeed EVO provides our group of Marine Dealerships with accurate, real time information at our fingertips. We have real time data for our Parts and Pro Shop inventory. We can accurately track our Special Order parts for our customers. The real time Accounting module saves us time and money.

What is Lightspeed hub?

Lightspeed Hub is the desktop application that makes hardware easy. Once installed on your computer, it helps you set up your hardware in fewer steps and guides you through the process. It also connects directly to Lightspeed Retail POS, bringing you a reliable connection to your hardware throughout the day.

Does Lightspeed Retail have an app?

Lightspeed's free iOS, Android, and Albert apps turn your iPad, iPhone, Android or Albert device into a full-featured point of sale solution. The app also allows you to quickly access Back Office reports and functionalities wherever you go. Note - Not yet sure what hardware you can use?

Can you download Lightspeed on Mac?

Before you upgrade your macOS to 10.14 (Mojave) Please be advised that macOS 10.14 (Mojave) is only compatible with Lightspeed OnSite version 2019 1.0. 0 and later. We recommend upgrading Lightspeed OnSite to at least 2018 3.0.

How is Lightspeed different from Shopify?

What is the difference between Shopify and Lightspeed for inventory management? Simply put, a comprehensive inventory management system is built into Lightspeed. With Shopify, it's not. Even their Pro POS is missing key inventory management features.

Is Lightspeed POS cloud-based?

Because Lightspeed's POS software is cloud-based, you can access your backend manager from anywhere, on any device with a web browser whether on desktop, iOS or android.

Does Lightspeed work on PC?

No extra hardware, no added hassle. Run Lightspeed POS on your Windows PC and manage your business on a device you're familiar with!

How do you know what your IP address is?

First, click on your Start Menu and type cmd in the search box and press enter. A black and white window will open where you will type ipconfig /all and press enter. There is a space between the command ipconfig and the switch of /all. Your ip address will be the IPv4 address.

Where can I find the IP address on my HP printer?

Here's how to find the IP address of your HP printer.Open the HP Smart app or go to hpsmart.com and sign in.Select Printer Settings.Select Printer Reports under Tools.Select Network Configuration.The printer will print a network configuration page containing information that should include your IP address.

How do I locate my computer's IP address?

On an Android/tablet Go to your Wifi network settings, then select the network you're connected to. You'll find your IP address along with the other network information.

How do I find my IP address for my Wi-Fi?

Find Your Router IP Address on AndroidGo to Settings.Tap Wi-Fi Settings.Tap and hold on your connected network and select Manage Network Settings.Check the box next to Show Advanced Options.Select Static under IP Settings.Your router IP address is listed under the Gateway section.

How long does it take to recover Lightspeed password?

If your password is lost, Lightspeed Support can retrieve it but it can take up to two business days.

What is the default port for OnSite Server?

About IPs and ports. After installation, OnSite Server is accessible on a port. The default port is 9630. However, if you have installed a demo and a licensed copy on the server, the port of your licensed database can be 9630 or higher. If you are accessing your database through an IP address on a server with multiple databases installed, ...

What is PCI DSS?

These requirements (known as the PCI Data Security Standard , or PCI-DSS) also extend to software vendors such as Lightspeed, in the form of a Payment Application Data Security Standard, or PA-DSS.

Does Lightspeed use VPN?

To ensure data security in line with the requirements laid out by PCI-DSS requirements, Lightspeed recommends the use of a VPN with two-factor authentication to facilitate remote access to Lightspeed OnSite. For information about VPNs, contact a network specialist in your area. PA-DSS requirements prohibit Lightspeed from providing assistance about ...

How to install Lightspeed on site server?

Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.

How to backup Lightspeed OnSite?

If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.

What OS is Lightspeed OnSite 2019?

You must be running macOS 10.13 or higher. You should not be using Authorize.net, Heartland, or Axia as your payment processor. Lightspeed OnSite 2019 2.0.1 supports Lightspeed OnSite for iPad 1.3 (or later). Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.

Is LIGHTspeed OnSite 2019 required?

This is only a mandatory upgrade if you intend to update to macOS 11 (Big Sur). LIghtspeed OnSite 2019 4.0.0 is not required for previous versions of macOS.

Is OnSite compatible with Big Sur?

OnSite 2019 4.0.0 is a compatibility update for macOS 11 (Big Sur). If you haven’t upgraded your system to Big Sur, you do not need this upgrade for OnSite. Please be advised that macOS 11 (Big Sur) is only compatible with Lightspeed OnSite version 2019 4.0.0 and later.

Can you migrate Smart Finds and Trackers?

Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video

Is OnSite 3.9.8 newer than 3.5?

All OnSite releases after version 3.9.8 include the year the version was released in the version number (for example, 2015 2.3.3); therefore, it is important to note that 2015 2.3.3 is newer than 3.5. You must have a valid Maintenance Plan as of April 17, 2019.

IMPORTANT

Accumula integrates two different systems with different databases. It is essential to observe the following rules:

Multistore

When Multistore is enabled all product data is fed from the master store. When setting up any multistore environment with Lightspeed Onsite, the master store must be synced first. The only product data transferred from other stores is inventory.

What is Lightspeed Mobile Device Management?

Lightspeed Mobile Device Management™ equips district IT leaders with a centralized, cloud-based solution for infinitely scalable device, application, and policy controls. Ensure safe and secure management of student learning resources with real-time visibility and reporting essential for effective distance learning.

What is Lightspeed MDM?

Lightspeed MDM™ makes app management intuitive and flexible with remote configuration and deployment by school, grade, classroom, and student without handling devices. Lessen the workload on the IT team with the Self-Service App Library where teachers and students can access and install approved curriculum and learning tools.

How to add 9630 to Lightspeed?

Simply open the Lightspeed Application and click on Servers. Click the Add button and then type in a name and the internal IP of your server, you do not have to put :9630 onto the end of the IP unless your server is running on a different port.

Does Lightspeed Server listen to 9630?

koryb - you would have to do port forwarding from the external IP on 9630 to the internal IP on 9630. Additionally you do not have to add 9630 to the internal IP like you did as Lightspeed Server listens on 9630 by default.

What is the main difference between both ?

The biggest difference is that Retail is cloud based so it can be accessed from any device. Onsite is tied to a specific computer and it has to be a mac. The programs themselves are also quite different so it is essentially learning how to use a new point of sale system.

Conclusion

Depending on your store location in the world, one should seriously consider the reliability of their Internet Service Provider. Using a business grade internet access is a must for all RETAIL usage, you can’t afford to go OFFLINE in front of a customer impatient to complete a transaction.

When will Lightspeed end?

Lightspeed’s end of life will be official on March 31st, 2021. Start making your plans now, if you haven’t already, and reach out to the Accumula Team to review your options.

Is Lightspeed an all in one solution?

Lightspeed and Shopify offer “all in one” solutions that include both POS and eCommerce. Great idea, right? In theory, an “all-in-one” solution will be simpler to manage, but simplicity also has some drawbacks. We’ve listened to feedback from hundreds of businesses who have faced this problem. Our consensus view is that an all-in-one solution works great for about 30% of companies. Yours may be one of them.

Does Lightspeed have onsite?

Lightspeed has been working hard to bring Lightspeed Retail to feature parity with Lightspeed Onsite through regular updates. Retail maintains Lightspeed Onsite features like Service Orders, serial numbers, and has great addons for Accounting and Analytics (that exceed what was possible with Onsite), but there are still some gaps.

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