How do I set up a server in Lightspeed?
Simply open the Lightspeed Application and click on Servers. Click the Add button and then type in a name and the internal IP of your server, you do not have to put :9630 onto the end of the IP unless your server is running on a different port.
Does anyone use Lightspeed for remote access?
We have used Lightspeed successfully for several years, including remote access using an external IP address on our Lightspeed server. We recently implemented a SonicWall VPN, converting all our Macs to internal IP addresses.
What is Lightspeed connect system?
With Lightspeed Connect system, you can make or receive virtually unlimited simultaneous calls. In addition, no matter what “line” you call from, your main number will always show.
Can I switch my current carrier to Lightspeed connect?
No. Lightspeed will handle the conversion to your new system. Please do not contact your current carrier prior to the port order taking effect (i.e. installation of Lightspeed Connect). Doing so may actually delay the port order, and require a longer amount of time until installation.
How do I find my IP address Lightspeed?
Open Lightspeed Hub. Under Receipt printer, select Connect. Select Ethernet or Wi-Fi. Select Search for printers by IP address....First, find your receipt printer's IP address:Turn off your receipt printer.Press and hold the FEED button.Still holding the FEED button, turn your receipt printer back on.
How do I log into Lightspeed?
To log in from a browser Open an internet browser, and go to the Lightspeed Restaurant login page. Enter your admin email and password. Select Submit to log on to Restaurant Manager.
How do I install Lightspeed POS?
To install Lightspeed OnSite:Download the Lightspeed installer.Double-click the downloaded . ... Drag the OnSite Client ("Lightspeed") to your computer's Applications folder.Double-click Install Lightspeed Server and follow the onscreen instructions to complete the server installation.More items...
How do I reset my Lightspeed?
Some cable modems that Lightspeed uses on our network have a reset switch....How to Perform a 30-30-30 Modem ResetWhen modem is powered on, press and hold the reset button for 30 seconds.While still holding the reset button down, plug the power back into the modem and hold the reset button for another 30 seconds.More items...
How is Lightspeed different from Shopify?
What is the difference between Shopify and Lightspeed for inventory management? Simply put, a comprehensive inventory management system is built into Lightspeed. With Shopify, it's not. Even their Pro POS is missing key inventory management features.
How do you use Lightspeed?
More videos on YouTubeClick “eCom” > “Install Lightspeed eCom”Select store location that you would like to sync with your e-commerce store.Select language.Identify whether you want to publish your items individually or all at the same time (this can be changed later)Set up shop.Wait for animation to finish.More items...
What is Lightspeed hub?
Lightspeed Hub is the desktop application that makes hardware easy. Once installed on your computer, it helps you set up your hardware in fewer steps and guides you through the process. It also connects directly to Lightspeed Retail POS, bringing you a reliable connection to your hardware throughout the day.
Does Lightspeed Retail have an app?
Lightspeed's free iOS, Android, and Albert apps turn your iPad, iPhone, Android or Albert device into a full-featured point of sale solution. The app also allows you to quickly access Back Office reports and functionalities wherever you go. Note - Not yet sure what hardware you can use?
How do I add items to my POS system?
Depending on how your system is set up, adding items can be done by:Scanning the product's barcode.Searching for it on the sell screen (most POS systems have a search bar / product lookup functionality)Using a sell screen shortcut (Vend, for example, has “Quick Keys” for frequently bought items)
How do I setup my Lightspeed modem?
To log into OnSite ServerLaunch Lightspeed OnSite.Click Servers.If Bonjour is enabled, click Bonjour and select the appropriate Lightspeed OnSite Server. If Bonjour is not enabled, or you prefer to specify your Lightspeed OnSite server by its IP, click Custom and enter 127.0. 0.1 in the Address field. ... Click Connect.
How do I change my Lightspeed password?
In Lightspeed Retail, you can change: the employee password you use to sign in to your account....Changing your password or PINFrom the main menu, click your name.Click Employee settings.Click Change Password or Change PIN.Enter your new and current password or PIN.Click Change Password or Change PIN.
What is Lightspeed external login?
External login access. The employee has the External Login permission enabled in their employee role. The employee can log in to your Retail account with their username and password from any device with an internet connection. In other words, they can start a Lightspeed Retail session.
How does Lightspeed relay work?
"Lightspeed Review" Relay is a unified dashboard that allows me to monitor and filter all of our Chrome devices in one place. No more going to 5 different places for filtering, controlling videos, looking where students have been on the internet, etc.
Outbound Ports
TCP-80 HTTP to ddb.lightspeedsystems.com and ddb.lsfilter.com (needed for filtering)
Inbound Ports
TCP-80 and TCP-443 HTTP from anywhere (needed for mobile filtering, Launch, and SIS Imports)
How long does it take to recover Lightspeed password?
If your password is lost, Lightspeed Support can retrieve it but it can take up to two business days.
What is the default port for OnSite Server?
About IPs and ports. After installation, OnSite Server is accessible on a port. The default port is 9630. However, if you have installed a demo and a licensed copy on the server, the port of your licensed database can be 9630 or higher. If you are accessing your database through an IP address on a server with multiple databases installed, ...
What is PCI DSS?
These requirements (known as the PCI Data Security Standard , or PCI-DSS) also extend to software vendors such as Lightspeed, in the form of a Payment Application Data Security Standard, or PA-DSS.
Does Lightspeed use VPN?
To ensure data security in line with the requirements laid out by PCI-DSS requirements, Lightspeed recommends the use of a VPN with two-factor authentication to facilitate remote access to Lightspeed OnSite. For information about VPNs, contact a network specialist in your area. PA-DSS requirements prohibit Lightspeed from providing assistance about ...
How to add 9630 to Lightspeed?
Simply open the Lightspeed Application and click on Servers. Click the Add button and then type in a name and the internal IP of your server, you do not have to put :9630 onto the end of the IP unless your server is running on a different port.
Does Lightspeed Server listen to 9630?
koryb - you would have to do port forwarding from the external IP on 9630 to the internal IP on 9630. Additionally you do not have to add 9630 to the internal IP like you did as Lightspeed Server listens on 9630 by default.
Where are Lightspeed Connect calls delivered?
All Lightspeed Connect calls are delivered to one of our geographically dispersed redundant carrier grade data centers and terminated directly to the PSTN, thus ensuring maximum reliability and uptime.
What is Lightspeed phone?
Lightspeed is the premier carrier of cloud-based IP telephone systems. We are the only true business-grade solution and have dedicated our company to providing superior technology solutions, including our flagship product, Lightspeed Connect.
Why is Lightspeed Automate crashing?
Lightspeed Automate is crashing, or fails to load. This is most often caused by using the wrong browser. Lightspeed Automate only works within Google Chrome, so if you are using a different browser, such as Internet Explorer, you will often run intoissues. Lightspeed Automate isn’t uploading my lead lists.
How much does a Lightspeed router cost?
These routers are easily available from nearly all electronics or office supply stores, and typically cost $50 to $100, depending on features, e.g. WiFi, etc.
How to contact Lightspeed Voice?
If you use Lightspeed Voice for your phone service, just give us a call at 877-97VOICE, or email us at help@lightspeedvoice.com. If you do not use Lightspeed Voice Phone Service, then click here to register your account.
Why do cloud providers compress their clients' voice traffic?
They do this because it saves the provider money on their intrinsic costs. The end result of compression is a “tinny” or “hollow” sound. Not Lightspeed! We are dedicated to providing outstanding service, and will not sacrifice quality and satisfaction of our clients over our bottom line.
What is geographically dispersed call forwarding?
Geographically dispersed data centers and call forwarding means your clients can always reach you.
What is Lightspeed Mobile Device Management?
Lightspeed Mobile Device Management™ equips district IT leaders with a centralized, cloud-based solution for infinitely scalable device, application, and policy controls. Ensure safe and secure management of student learning resources with real-time visibility and reporting essential for effective distance learning.
What is Lightspeed MDM?
Lightspeed MDM™ makes app management intuitive and flexible with remote configuration and deployment by school, grade, classroom, and student without handling devices. Lessen the workload on the IT team with the Self-Service App Library where teachers and students can access and install approved curriculum and learning tools.