What is a token used for in Citrix?
A token is used for remote access to webmail, as well as shared folders and applications via Citrix. If you use a SafeNet token, check your mailbox for a personalized email from VCH, PHC and PHSA Tokens. Please follow the instructions to register your Microsoft token by July 17.
Where can I Find remote access resources for PHSA?
PHSA servicedesk@phsa.ca I VCH servicedesk@vch.ca I PHC servicedesk@vch.ca For more remote access resources, visit the IMITS InfoCentre. (You must be on the network to view it.) 3.3. Troubleshooting Remote Access Network Login
How do I use Citrix remote access with Microsoft Office desktop 2016?
After logging in to Citrix Remote Access: 1. Select Desktops at the top. 2. Double-click the Microsoft Office Desktop 2016 icon. 3. Click the *.ica fileat the lower left. A generic Windows desktop opens. Use Citrix to access what you need, then log off to conserve resources.
What are the two methods of access when working from home?
There are two methods for access when working from home: Microsoft Office Desktop and Remote Desktop Protocol (RDP). The requirements for each method are outlined in the table below:
How to map network drive in Office 2016?
1. With Office Desktop 2016 open on your screen, double click the This PCicon in the top left corner. 2. Select the Computertab near the top left corner of the window. 3. Click on the Map network drive button and select Map network drive from the drop-down menu.
Is private system support provided on a best effort basis?
All support for private systems is provided on a best effort basis.
How to log off Citrix?
1. Select the dropdown menu on the top right of the Citrix window. 2. Click Log Off. Note: For additional security, please exit your browser.
Is IMITS self service portal available?
Note: The IMITS Self-Serve portal is available inside the network. If you are off-site without access to the network, a colleague with network access or the Service Desk can submit the above forms on your behalf. Neither method described above is required to access Webmail or Workbrain. To access Webmail (to access Outlook remotely), refer to the instruction on the Webmail site, https://webmail.healthbc.org.
Can VCH support Internet Explorer?
The VCH/PHC and PHSA Service Desks can only directly assist on issues with systems running Windows XP and Windows 7 and above using Internet Explorer 8 and above. Support for other operating systems/platforms (e.g. Mac OSX, Linux) or web browsers is limited to what is in this document —any and all support for private systems and private devices is provided on a best-effort basis.
Remote Login
Webmail – login page for VCH, PHC, and PHSA is now https://webmail.healthbc.org. Login using email and your registered Microsoft Authenticator app
Website Profile Information
Please contact our Profile updaters to revise your profile: Jane Ewasiuk , REI.admin , Marie Rivard or submit a Profile Update Request
PhAIS – Physician Activity Information System
MFM physicians (only) use Outlook Calendar categories to classify their activities. This data is downloaded monthly into the PhAIS database and statistics evaluated.
