Remote-access Guide

litwire remote access

by Teresa Strosin II Published 2 years ago Updated 2 years ago
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How much bandwidth does Litewire support?

From a performance standpoint, Litewire can support up to 10Gb/s of internet connectivity and maintains carrier SLAs that state "drop and go".

Is a litepod a small business?

Small Business or Large Business? The Litepod infrastructure can accommodate any company needing space as small as a quarter rack up to companies requiring several thousand square feet supporting density up to 20kw/rack. Each customer rack is isolated on individual redundant UPS systems in a fully enclosed, dual locked (front and back) rack space. Companies requiring multiple racks or companies with highest security standards can be housed in their own private Litepod environment at virtually any density.

Is Litewire a fault tolerant system?

The Litewire facility offers complete 2N redundancy on ALL mission critical systems and is completely fault tolerant. Every rack is fed from a true A side and B side power path that is protected by isolated state of the art UPS systems and generators with a P.U.E target of 1.3 - 1.5. Utility feeds enter the Litewire facility at mulitple locations. Our building within a building design keeps a healthy environment on the inside and the forces of nature on the outside. Litepods are built to withstand hurricane force winds and are completely self contained.

Is Litewire a compliance company?

With Litewire leadership coming from the banking and financial industry, compliance is king. Litewire is audited annually by an industry leading independent firm and performs quarterly physical and network penetration tests to maintain the integrity of the Litewire perimeter.

Is Litewire certified?

Should your company require remote assistance, the Litewire team has you covered. Hardware and Software maintenance or deployment, our team is ready to assist in any way needed and most of the time without any additional costs. The Litewire services team is certified and is available to assist 24/7/365.

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LiteWire eSupport

Click here when instructed by one of our technicians to get live remote support.

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03/24/2015 - Activating a Sub-Account login If you are interested in logging in here with a different userID, please follow these steps to...

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What devices interfere with WiFi?

Make sure there are no obstructions around the router, and it’s not near items that may interfere with the WiFi signal, including walls, furniture, metal surfaces, Bluetooth devices, other electronic equipment (e.g., TVs and computers), appliances (e.g., refrigerators and microwaves).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

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