Remote-access Guide

log of remote access

by Ms. Molly Gutmann Published 2 years ago Updated 2 years ago
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Remote Access Logs Admin can view all the remote access logs of the account in the Remote Access Logs tab of the HelpDesk web console. The logs will include details such as customer name, group, assignee / technician name, connection ID, session start time, session end time, and session duration.

To view this remote desktop activity log, go to the Event Viewer. Under Applications and Services Logs -> Microsoft -> Windows -> Terminal-Services-RemoteConnectionManager > Operational.

Full Answer

How to use LogMeIn for remote access?

How to Use LogMeIn to Let Someone Control your Computer

  • Open the LogMeIn Control Panel app on your computer.
  • Then click to Desktop Sharing. ...
  • Next, click Send an invitation…. ...
  • Choose how long the other user can control your computer and click Next.
  • Then choose an invitation method and click Next. ...
  • Wait for the other user to open the link you sent. ...
  • Click Yes when you receive a pop-up window. ...

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How to allow remote access from your PC?

  • Click Start, point to Administrative Tools, and then click Routing and Remote Access.
  • In the console directory, click Your_Server_Name.
  • In the lower-right corner of the server icon next to Your_Server_Name, there is a circle that contains an arrow that indicates whether the Routing and Remote Access service is on ...

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Where to find RDP logs?

RDP Connection Events in Windows Event Viewer. When a user connects to a Remote Desktop-enabled or RDS host, information about these events is stored in the Event Viewer logs (eventvwr.msc).Consider the main stages of RDP connection and related events in the Event Viewer, which may be of interest to the administrator

How do you access computer remotely?

Windows 10 Fall Creator Update (1709) or later

  • On the device you want to connect to, select Start and then click the Settings icon on the left.
  • Select the System group followed by the Remote Desktop item.
  • Use the slider to enable Remote Desktop.
  • It is also recommended to keep the PC awake and discoverable to facilitate connections. ...

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Is there a log file for RDP connections?

Outgoing RDP Connection Logs in Windows You can also view outgoing RDP connection logs on the client side. They are available in the following event log: Application and Services Logs -> Microsoft -> Windows -> TerminalServices-ClientActiveXCore -> Microsoft-Windows-TerminalServices-RDPClient -> Operational.

Where is RDP history stored?

You can find information about RDP connection history in Event Viewer logs: Security; Applications and Services Logs -> Microsoft -> Windows -> TerminalServices-RemoteConnectionManager -> Operational; TerminalServices-LocalSessionManager -> Admin.

How do I know if someone is accessing my computer remotely?

You can try any of these for confirmation.Way 1: Disconnect Your Computer From the Internet.Way 2. ... Way 3: Check Your Browser History on The Computer.Way 4: Check Recently Modified Files.Way 5: Check Your computer's Login Events.Way 6: Use the Task Manager to Detect Remote Access.Way 7: Check Your Firewall Settings.More items...•

How do I delete remote history?

Clear the RDP Cache from the registry using regeditOpen regedit.exe and navigate to: ... There are two registry keys here that need to be cleared: ... Expand the Default Key which will contain the most recently used connections. ... Select the entries that you want to remove, right click and click delete:More items...•

What does the logs do on a RDP server?

Then you will get an event list with the history of all RDP connections to this server. As you can see, the logs provide a username, a domain (in this case the Network Level Authentication is used; if NLA is disabled, the event text looks differently) and the IP address of the computer, from which the RDP connection has been initiated.

How to check RDP logs?

You can check the RDP connection logs using Windows Event Viewer ( eventvwr.msc ). Windows logs contain a lot of data, and it is quite difficult to find the event you need. When a user remotely connects to the remote desktop of RDS (RDP), a whole number of events appears in the Windows Event Viewer. There are several different logs where you can find the information about Remote Desktop connections. We’ll look at the logs and events on the main stages of an RDP connection that may be of interest to the administrator:

What does 9009 mean in RDP?

The event with the EventID 9009 ( The Desktop Window Manager has exited with code <X>) in the System log means that a user has initiated logoff from the RDP session with both the window and the graphic shell of the user have been terminated.

What is logoff in Windows?

Logoff refers to the user logoff from the system. It is logged as the event with the EventID 23 ( Remote Desktop Services: Session logoff succeeded) in “Applications and Services Logs -> Microsoft -> Windows -> TerminalServices-LocalSessionManager -> Operational”.

What is EventID 4778?

The event with the EventID 4778 in Windows -> Security log (A session was reconnected to a Window Station). A user has reconnected to an RDP session (a user is assigned a new LogonID).

What is a network connection?

Network Connection is the establishment of a network connection to a server from a user RDP client. It is the event with the EventID 1149 ( Remote Desktop Services: User authentication succeeded ). If this event is found, it doesn’t mean that user authentication has been successful. This log is located in “Applications and Services Logs -> Microsoft -> Windows -> Terminal-Services-RemoteConnectionManager > Operational”. Enable the log filter for this event (right-click the log -> Filter Current Log -> EventId 1149 ).

What does the RDP session ID return?

The command returns the session ID (ID), the name of user (USERNAME) and the session state (Active/Disconnect). It is convenient to use this command when you need to get the ID of the user RDP session in case shadow connection is used.

How to access remote computer?

There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

How to enable remote desktop access to a computer?

To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.

What is Zoho Assist?

Zoho Assist is yet another remote access tool that has a free edition for both personal and commercial use. You can share screens and files, and chat remotely with the other user through a unique session ID and password.

How to connect to a host browser?

To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer.

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the other program in a host?

The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

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Overview

Enable Remote Log Access on an Aastra 6725ip desk phone, HP 4120 IP Phone (desk phone), or Polycom CX600 IP desk phone

  • On your phone, on the Home screen, select Menu.
    Do one of the following:
  • If you are signed in on your phone, select Settings, and then select Remote Log Access.
    If you are not signed in, select Remote Log Access.
See more on support.microsoft.com

Enable Remote Log Access on a Polycom CX700 IP desk phone

  • On your phone, tap Advanced.
    Do one of the following:
  • If you are signed in on your phone, tap Settings, and then tap Remote Log Access.
    If you are not signed in, tap Remote Log Access.
See more on support.microsoft.com

Submit to Microsoft

  • Microsoft Help and Support will provide directions for locating the log files on your phone and s…
    Before you contact Microsoft, find your phone’s IP address.
  • Do one of the following:
    On an Aastra 6725ip, HP 4120, or Polycom CX600, on the Home screen, select Menu, and then select System Information.
See more on support.microsoft.com

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