To troubleshoot your remote control not being detected by the system: Check the remote control batteries. If they are drained, replace them with new batteries.
Full Answer
Why choose Lorex security cameras?
When it comes to security systems, I always refer people to Lorex devices. I do so as those systems are reliable and easy to handle. The Lorex security camera troubleshooting is easy to follow and anyone can do it.
Why is my Lorex DVR not recording?
Usually, Lorex adapters tend to fail over time, so you can fix the issue by replacing the power supply for the unit. However, if that doesn’t fix the issue, the problem will be the motherboard, and you will have to replace the whole system so it can record again. Other issues that you can find with those Lorex DVRs’ will be a unit not turning on.
How do I get my Lorex camera back online?
The easiest solution to get your Lorex cam back online (aside from power-cycling your router or modem) is by reconnecting the device to your Lorex home app. Launch the app, go to “Settings”, “Wireless Network”, and then follow the on-screen connection guide to get your cam working. Why are my Lorex cameras not working?
How do I Fix my Lorex adapter that keeps failing?
Usually, Lorex adapters tend to fail over time, so you can fix the issue by replacing the power supply for the unit. However, if that doesn’t fix the issue, the problem will be the motherboard, and you will have to replace the whole system so it can record again.
How do I access Lorex cameras remotely?
1 Configure your router to enable access from the Internet. ... Step 1: Log into your Router's Administration Server. ... Step 2: Set up the Static IP address. ... Step 3: Create Data Path from Internet to Lorex Module. ... 2 Register for Dynamic Domain Name Service (DDNS)3 Configure the Lorex Module for DDNS and Password Access.More items...
Can't connect to Lorex cameras?
If the Lorex Cloud app is not connecting to your cameras, it may be due to a pending firmware update on your recorder. If a newer firmware version is available, download and install the new firmware. IMPORTANT: Do not power down or unplug the unit during the firmware upgrade process.
Why is my Lorex camera offline on my phone?
Direct Connection If the offline camera displays as online when plugged into the functioning port, and the previously online camera goes offline, this indicates an issue with your NVR port settings. Restore your NVR to default settings.
How do you use Lorex remote control?
Using the remote control, press Add, enter the same address number, and press Enter. IMPORTANT: When entering the address number using the remote, make sure that you press three digits. For a single-digit number two zeros should be before the number (e.g., if 8 is the Device No., press Add and enter 008 on the remote).
How do I reset my Lorex security camera?
To reset the IP camera to default settings:Ensure that the camera is connected to the NVR via an Ethernet cable.Press and hold the Reset button on the back or base of the camera. ... While still holding the Reset button, disconnect and reconnect the Ethernet cable. ... The camera will reset to defaults and then restart.
How do I connect my Lorex camera to my phone?
0:092:25How to set up Lorex HD Security System Mobile App for AndroidYouTubeStart of suggested clipEnd of suggested clipHome screen to connect to your HD SDI DVR touch add the add site page opens. Here is where you plugMoreHome screen to connect to your HD SDI DVR touch add the add site page opens. Here is where you plug in the information. You have handy enter a name for your DVR.
Why can't I access my camera?
Check camera app permissions So, if “camera not working on android” error happens, you need to check apps you granted Permission to previously, and revoke the access. To view apps with Camera Permissions on your Android device – Go to SETTINGS > APPS & NOTIFICATIONS > APP PERMISSIONS > tap CAMERA.
Why can't I view my security cameras online?
What to Do If You Cannot Remotely View Security Cameras Using the Internet via Port Forwarding. Make sure your cameras are connected to the network. Ensure all the ports of the network configuration are mapped to the Internet. Open the firewall in the router to allow Internet access to the camera.
Why is my camera not connecting to my phone?
To fix this problem, you should go to your Android Settings then tap on Apps to find Camera. Remove all updates for it, if it is possible, then clear the cache and data. You will need to force stop the camera app, then re-install the updates again. Test your camera if it is running again.
What is the default password for Lorex DVR?
000000By default, the system user name is admin and the password is 000000 . Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. If you forget the password to the system, you can reset it using the Lorex Secure app (see REFERENCE for details).
How do I connect to Lorex DDNS?
Sign in to your Lorex recorder and click on the settings icon from the main menu. Choose Network from the pop-up options. Enter the DDNS account information from the Lorex DDNS confirmation email to activate DDNS. Click Apply to save your network settings.
How do I know if my Lorex is connected to the Internet?
To check your Connected Devices list:Using a computer, access your router's internal menu settings by using a web browser and router's local IP address. ... Check that the Connected Devices list on the router is showing the DVR / NVR as Active or Connected.
How do I connect my Lorex Wireless camera to Wi-Fi?
0:221:59How To Set Up Lorex Wi-Fi Connected Wireless Home or Baby ...YouTubeStart of suggested clipEnd of suggested clipStep is to power the camera and turn it on second step is to plug the ethernet cable from yourMoreStep is to power the camera and turn it on second step is to plug the ethernet cable from your router to the Wi-Fi cradle. The next step is to power the Wi-Fi cradle by plugging in the power.
How long is Lorex warranty?
The Lorex warranty period is 2 years since the date of purchase. The warranty will cover all the products that came in the bundle. Keep in mind that you need to have the proof of purchase or the receipt from where you buy it. If you get it from the Lorex website, you should have the order number ready.
What to do if your DVR is not working?
Now, if you have only one camera or two cameras that are not working, you may need to verify power first, then the video cable. Often, you can swap ports on the back of the DVR to check if the problem is the system. After that, if the camera doesn’t work in a different port, you can try to check power.
How to fix a DVR?
You can fix issues just by changing adapters, as well as with the cameras, or by running a factory reset on the unit.
Can Lorex adapters fail?
Usually, Lorex adapters tend to fail over time, so you can fix the issue by replacing the power supply for the unit. However, if that doesn’t fix the issue, the problem will be the motherboard, and you will have to replace the whole system so it can record again.
Do BNC cameras work with older cameras?
Most of the new series will work the old BNC cameras as the use the same connection. You can get one of the systems below, they will work with older cameras.
Is Lorex a reliable security system?
When it comes to security systems, I always refer people to Lorex devices . I do so as those systems are reliable and easy to handle. The Lorex security camera troubleshooting is easy to follow and anyone can do it.
Is LHV out of warranty?
I made this article as most of the LHV units are old ones and will be out of warranty. It can take a lot of time for you to get in contact with the technical support department to tell you the same as I just shared in this article.
Two-Step Verification
Add an additional layer of security using your email or phone number to keep your account safe.
Privacy Mode
Quickly and easily turn off live view and recording on your devices with the tap of a button.
Home & Away
Configure your Lorex Home app to only send you alerts when you are away from home.
Shared Users
Give shared access to your friends or family members so that they too can view your cameras.
When did Lorex stop supporting security cameras?
The result, the complaint alleges, was much worse than that: “ [W]hen Lorex consumers performed the firmware update, they discovered that they could no longer connect to their security cameras’ video feed [s] from their cell phones or other mobile devices.” On August 15, 2020 , Lorex stopped supporting the Lorex apps that had previously provided remote access to the systems. Some ended up with security cameras that did not work with the new systems.
What is Lorex Corporation?
Lorex Corporation sells video surveillance and monitoring systems, including cameras, recorders, and other items, for consumers and small businesses . According to the complaint for this class action, Lorex forced customers to accept an update to its systems that did not work properly and that resulted in customers being unable to view the feeds from their systems, and in some cases, interfered with the working of the system’s components.
What is the nationwide class for Lorex?
The Nationwide Class for this action is all persons in the US who bought a Lorex security camera system or security camera or recorder, for personal or commercial use and not for resale, who lost access to their video feed after Lorex’s firmware and mobile app upgrade on or about July and August 2019. There is also a California Subclass for those in California.
Can you view Lorex feeds remotely?
Lorex’s systems are supposed to allow customers to view the feeds from their systems remotely, on smartphones, tablets, or computers, through the use of its downloadable apps.
Does Lorex provide technical support?
Unfortunately, the complaint alleges, “Lorex fails to provide any technical support in the states where it markets and sells its security cameras, and as a result, when any technical failures of the system appear [], Lorex refuses to fix the issue by inspecting the cameras or equipment. Instead, Lorex provides only limited technical support over the telephone for consumers.”
What is Lorex smart detection?
Lorex Smart Detection security cameras are the most advanced in our lineup. They include new Artifical Intelligence technology that detects both people and vehicles. This means that if a person or vehicle enters the camera's field of view, you will get a notification telling you that either a person or vehicle has been detected with an accompanying snapshot image. This advanced feature also helps reduce unwanted motion notifications that would otherwise by triggered by things such as animals or other moving objects.
What is Lorex 4K?
Lorex is among the first in the industry to introduce 4K technology to our cameras and recorders. With a video quality four times that of standard 1080p cameras, you will have sharper and more vivid video, which is a must in today's video surveillance trend. Cameras with 4K capability are perfect for monitoring high traffic areas, which requires you to capture minute details, distinct features, and facial characteristics. Our 4K cameras also provide better digital zooms so you can see details far in the distance.
How many frames per second does a security camera record?
Typical 4K security cameras record a maximum of 15 frames-per-second. A select few of Lorex's IP cameras, however, can record at a rate of 30 frames per second (fps) in 4K resolution. This frame-rate is considered "real-time." This means incredibly smooth motion that doesn't miss a beat. In general, a 15fps frame-rate is adequate for everyday house monitoring. If, however, you are monitoring sensitive assets and / or high-value properties, a 30fps frame-rate will provide you the oppurtunity to capture the best moments for evidence.
What is wire free camera?
Wire-Free cameras are battery-operated and transmit recordings wirelessly to a DVR or Hub. They are designed to start recording the moment motion is detected and return to stand-by mode after the event to conserve battery.
What is an active deterrence camera?
Active Deterrence cameras have one goal in mind - to stop trespassers from violating your privacy before it happens . These cameras are equipped with a powerful siren and bright lights that are meant to deter potential threats from your house . The light can be configured to be always on or activated by motion. The siren, on the other hand, must be manually activated through the mobile app. So if you receive a notification indicating a potential threat, you can easily turn the siren on.
What are the two types of security cameras?
There are two types of wired security cameras: IP and Analog. IP Cameras connect to an NVR and Analog Cameras connect to a DVR. Wired security cameras offer continuous security recording in the highest resolutions.
Can you zoom in and out with a Lorex camera?
Lorex zoom lens cameras - otherwise known as varifocal lenses - come with optical zoom lenses that grant you the ability to zoom in and out without losing image quality. There is no loss of video quality because these zoom lenses physically move within the camera, adjusting the field of view as it moves closer or further away from the camera's sensor. This makes them perfect for monitoring distant areas in perfect detail. These lenses can be remotely operated from the recorder or through the Lorex Cloud app.
