Remote-access Guide

loyola remote access

by Gretchen Kovacek Published 3 years ago Updated 2 years ago
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How do I connect to Loyola secure access using GlobalProtect?

LSA users must have an installed and running Firewall and Anti-virus prior to connecting to Loyola Secure Access. Please see the link on Personal Firewall and Antivirus for information on your Windows or Mac computer. 1. Launch the GlobalProtect application, enter “secureaccess.luc.edu” in the Portal field if prompted, and click Connect. 2.

What is the myloyola portal?

Loyola’s MyLoyola portal allows you to securely store and receive information about your health by using the Internet. Loyola University Health System offers its patients the free online patient portal myLoyola, which allows them to securely view, manage, and receive their medical information.

How do I remotely access a physician office?

Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App: Microsoft Outlook Access via Browser (e.g., Edge, Chrome, Firefox, etc.):

How do I request medical appointments through myloyola?

You can request medical appointments through the MyLoyola login portal, view your health report from your myLoyola electronic health record, view test results, and pay your bills online using the MyLoyola login portal.

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Download and Install GlobalProtect

LSA users must have an installed and running Firewall and Anti-virus prior to connecting to Loyola Secure Access. Please see the link on Personal Firewall and Antivirus for information on your Windows or Mac computer.

Access Resources

LSA users must have an installed and running Firewall and Anti-virus prior to connecting to Loyola Secure Access. Please see the link on Personal Firewall and Antivirus for information on your Windows or Mac computer.

Step 1: Security - MFA Setup

Multi-Factor Authentication (MFA) is required for safely and securely accessing Trinity Health resources while working off-site.

Step 2: How to Connect to Trinity Health Resources

Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.

Need Help?

Please follow the instructions on this page before calling the Service Desk, unless your issue is critical, e.g., one that impacts patient care.

Frequently Asked Questions

Most people use the Trinity-Health domain EXCEPT in the following locations:

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