How do I manage Luma surveillance systems?
Set up, modify, and configure all of your Luma recorders with our VMS, or video management system. Via our desktop application, you can access and remotely manage Luma Surveillance systems across multiple sites, which makes it a great option for corporate clients, or customers who need to monitor video feeds in several locations.
What is Luma and how does it work?
It’s Luma – and it’s going to change your life. Combine Luma cameras with a selection of innovative surveillance recorders, and you’re able to access your video anytime, anywhere. When you want to see a recording, you won’t have to go to the cloud to find it.
What do clients want from Luma?
Clients definitely appreciate our simple, sleek Luma app designed for iPad®, iPhone® and Android™. They can watch what happens live, or play back recordings to make sure they don't miss anything important. Set up, modify, and configure all of your Luma recorders with our VMS, or video management system.
How do I add devices to my Luma account?
}Device user name and password Adding Devices Connect your smartphone or tablet to the Internet before attempting to add devices. 1) Tap on the app’s icon ( ) to run it. Tap Deviceson the app’s home screen. 2) On the screen shown below, tap the icon at the top to add a Luma device.
How do I view my Luma camera remotely?
The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world. First install your surveillance network and configure all Luma devices on it. Your system must have Internet access.
How do I connect to Luma app?
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Does Luma have an app?
Luma App. Discover the ins and outs of the Luma app including how to access remote playback and view your live feed with this convenient manual. The free app is available for both Android and iOS.
What is Luma DVR default password?
The default username for your Luma router is admin. The default password is admin.
Why is my Luma offline?
Luma is receiving an over-the-air (OTA) update. Luma devices will receive periodic updates to provide new features or new firmware. Please note that during a firmware update, the Luma(s) will restart network and WiFi functions and as such will be offline for a brief period of time.
How do I set up Luma NVR?
Configure a channel on the Luma NVR:Log into the Luma NVR and navigate to the settings.Select Camera Management.Select the unused channel dedicated for this ClareVision camera.With the channel selected, select Modify.Change the IP Camera Address to the static IP of your ClareVision camera.More items...•
What is Luma Mario?
Lumas are star-like creatures that first appear in Super Mario Galaxy. Unlike most Stars, they have a rain drop-like shape and come in many colors, with the most common one being yellow. They are much like Power Stars, but are more circular and have the ability to talk.
How do you reset Luma?
If the problem persists, perform a factory reset.Put your earbuds in the charging case.While in the case, press and hold the touch control surface on both earbuds for 10 seconds.Take out the earbuds and put them in your ears.Double tap both earbuds and they will be reset to factory settings.
How do I reset my Luma camera?
To reset the camera, first power it off. Then press and hold the reset button while powering up the camera. Hold down the reset button for at least 30 seconds during the power-up cycle. See your camera documentation for the location of the reset button.
How do I find my Luma password?
Select the recorder in the Luma utility, • Click Forgot Password in the lower right corner of the Luma Utility window, and • Paste the key into the box and press OK. This resets the admin password to admin. Log in and change your admin password at this point!
How do you reset Luma?
If the problem persists, perform a factory reset.Put your earbuds in the charging case.While in the case, press and hold the touch control surface on both earbuds for 10 seconds.Take out the earbuds and put them in your ears.Double tap both earbuds and they will be reset to factory settings.
How do I reset my Luma camera?
To reset the camera, first power it off. Then press and hold the reset button while powering up the camera. Hold down the reset button for at least 30 seconds during the power-up cycle. See your camera documentation for the location of the reset button.
How do I download Luma utility?
Visit any NVR's product page at SnapAV.com and download the Luma Utility installer. The utility locates your camera and sets up communications. Once it has downloaded, double-click on the Luma Utility icon to run the installer.
How do I change my Luma app password?
Log in to the recorder and go to Configuration > User Management. Click on the admin account, and press the Modify button. Change the admin password and press OK to save your change.
Crafted Without Compromise
Luma's intuitive analog and IP systems combine the benefits of robust, professional surveillance with gear that's easy for you and your customers to use, delivering much-needed simplicity and vital peace of mind.
End User App
Clients definitely appreciate our simple, sleek Luma app designed for iPad®, iPhone® and Android™. They can watch what happens live, or play back recordings to make sure they don't miss anything important.
IP Solutions
Looking for scalable solutions with high-res picture quality and advanced motion recording capabilities? 4MP Luma IP cameras and NVRs deliver native 16:9 video with twice the resolution of 1080p, plus advanced Smart Motion detection to reduce false alerts.
Analog Solutions
For simple plug and play jobs that require up to 1080p video, use our HD-TVI analog cameras and recorders for a cost-effective installation. These systems also run on the same coax-based wiring as traditional analog, so retrofit installs and upgrades are easy.
Can I access the full system using LumaLink?
For now, LumaLink is limited to Luma app access only, and does not work with the Web UI. We are working on a Luma VMS app which will also support LumaLink. Luma VMS will provide full access to the system for configuration, live/recorded video, and exporting video streams.
Does this work on all networks?
Yes, this should work on all networks, with no special requirements on the setup end. Some networks may be more difficult for LumaLink to penetrate, and could cause lower performance or prevent some features from working correctly. If so, you may need to use port forwarding in those cases.
Does this work with all ISPs?
LumaLink works with all ISPs that we have tested so far. In fact, LumaLink works in some cases where port forwarding does not work without a static WAN IP address, saving the cost of a monthly fee from the ISP.
How to install Luma Surveillance?
First install your surveillance network and configure all Luma devices on it. Your system must have Internet access. Once your surveillance system is running smoothly, visit the app store for your device and search for Luma Surveillance (on the Apple iStore, it’s listed as an iPhone-only app, although it runs just fine on iPads). Download the app to your device.
What is Luma Surveillance app?
The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world.
How many PTZ controls are there on Luma?
Your Luma app includes five PTZ controls. You can access these by tapping the PTZ () icon. Doing so turns the PTZ icon blue to show it’s active, and switches you to single-channel mode. You cannot leave this single-channel mode until you deactivate the PTZ controls by tapping again. The PTZ controls are:
What is the Luma version number?
This gives you the version and build number of the Luma app. Version 151130-1207
How to view camera in landscape mode?
Rotate your smartphone or tablet to view the cameras in landscape mode. The controls operate the same as in portrait mode. Note that inactivity, as well as rearranging the camera channels, makes the controls disappear. Tap the screen to make them reappear. The page dots are shown across the top. Swipe the camera screen left or right to move to another page. The grid view settings are shown to the right. All seven control icons are visible across the bottom.
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Something for everyone
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Since Luna Controller talks directly to the cloud, there is no need for device-specific setup. You can easily transition your game from one screen to the next on Fire TV, Fire Tablet, iPad, laptop, and more.
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Alexa's got game
Launch Luna games with Alexa by voice on Fire TV. Try “Alexa, play GRID .”
