How do I manage Luma surveillance systems?
Set up, modify, and configure all of your Luma recorders with our VMS, or video management system. Via our desktop application, you can access and remotely manage Luma Surveillance systems across multiple sites, which makes it a great option for corporate clients, or customers who need to monitor video feeds in several locations.
What is Luma and how does it work?
It’s Luma – and it’s going to change your life. Combine Luma cameras with a selection of innovative surveillance recorders, and you’re able to access your video anytime, anywhere. When you want to see a recording, you won’t have to go to the cloud to find it.
What is the luma app for clients?
Clients definitely appreciate our simple, sleek Luma app designed for iPad®, iPhone® and Android™. They can watch what happens live, or play back recordings to make sure they don't miss anything important.
What is a luma recorder?
Luma recorders keep everything on hard drives for secure and convenient access. It’s not Hollywood, but it’s close. Luma cameras provide crystal-clear video in full HD, and are capable of capturing life’s precious moments, no matter the detail.
How do I view my Luma camera remotely?
The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world. First install your surveillance network and configure all Luma devices on it. Your system must have Internet access.
Does Luma have an app?
Luma App. Discover the ins and outs of the Luma app including how to access remote playback and view your live feed with this convenient manual. The free app is available for both Android and iOS.
How do you use the Luma camera app?
0:3116:03How to Use the Luma Surveillance App - YouTubeYouTubeStart of suggested clipEnd of suggested clipView if when you open the app you do not see any cameras. Open you only see the gray boxes. ThenMoreView if when you open the app you do not see any cameras. Open you only see the gray boxes. Then that means you have to select which cameras you want to view so to do that we would press the menu
Can I access my security NVR remotely?
DVRs/NVRs that have a built-in network capability can be accessed over the internet remotely or outside your home network on a computer, desktop video surveillance software, phone apps or web browsers.
How do I set up Luma?
Ideally, you should do all this before you begin setting up the Luma system.Step One: Download the Luma App. Before you begin the setup process, you'll need to download and install the Luma app to your smartphone. ... Step Two: Create an Account. ... Step Three: Create Your Wi-Fi Network. ... Step Four: Install the First Luma Unit.
Why is my Luma offline?
Luma is receiving an over-the-air (OTA) update. Luma devices will receive periodic updates to provide new features or new firmware. Please note that during a firmware update, the Luma(s) will restart network and WiFi functions and as such will be offline for a brief period of time.
What is Luma Link?
LumaLink is our free remote access service that makes it easier than ever to set up your customer's Luma app for remote viewing.
How do I set up Luma NVR?
Configure a channel on the Luma NVR:Log into the Luma NVR and navigate to the settings.Select Camera Management.Select the unused channel dedicated for this ClareVision camera.With the channel selected, select Modify.Change the IP Camera Address to the static IP of your ClareVision camera.More items...•
How do I reset my Luma camera?
To reset the camera, first power it off. Then press and hold the reset button while powering up the camera. Hold down the reset button for at least 30 seconds during the power-up cycle. See your camera documentation for the location of the reset button.
How can I access my security camera on my phone?
0:316:00How to connect to a DVR using an Android Phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe first information you have to get is the internal IP of your DVR. The TCP port of the DVR. AndMoreThe first information you have to get is the internal IP of your DVR. The TCP port of the DVR. And the username and password to. Start we're going to click this icon right here on the top left corner.
Why can't I see my CCTV remotely?
What to Do If You Cannot Remotely View Security Cameras Using the Internet via Port Forwarding. Make sure your cameras are connected to the network. Ensure all the ports of the network configuration are mapped to the Internet. Open the firewall in the router to allow Internet access to the camera.
How do I connect my NVR to my smartphone?
How do I connect my NVR to my Phone?Click on the “BACK” button. Tap the “+ Device” option to add a device.Enter IP address information and click “Save”. Your new device will be on the previous screen. ... Select new device and choose the channels you wish to see, click the Play/Live button.
How do I download Luma utility?
Visit any NVR's product page at SnapAV.com and download the Luma Utility installer. The utility locates your camera and sets up communications. Once it has downloaded, double-click on the Luma Utility icon to run the installer.
What is Luma Mario?
Lumas are star-like creatures that first appear in Super Mario Galaxy. Unlike most Stars, they have a rain drop-like shape and come in many colors, with the most common one being yellow. They are much like Power Stars, but are more circular and have the ability to talk.
Crafted Without Compromise
Luma's intuitive analog and IP systems combine the benefits of robust, professional surveillance with gear that's easy for you and your customers to use, delivering much-needed simplicity and vital peace of mind.
End User App
Clients definitely appreciate our simple, sleek Luma app designed for iPad®, iPhone® and Android™. They can watch what happens live, or play back recordings to make sure they don't miss anything important.
IP Solutions
Looking for scalable solutions with high-res picture quality and advanced motion recording capabilities? 4MP Luma IP cameras and NVRs deliver native 16:9 video with twice the resolution of 1080p, plus advanced Smart Motion detection to reduce false alerts.
Analog Solutions
For simple plug and play jobs that require up to 1080p video, use our HD-TVI analog cameras and recorders for a cost-effective installation. These systems also run on the same coax-based wiring as traditional analog, so retrofit installs and upgrades are easy.
How to install Luma Surveillance?
First install your surveillance network and configure all Luma devices on it. Your system must have Internet access. Once your surveillance system is running smoothly, visit the app store for your device and search for Luma Surveillance (on the Apple iStore, it’s listed as an iPhone-only app, although it runs just fine on iPads). Download the app to your device.
What is Luma Surveillance app?
The Luma Surveillance™ app allows you to view live and recorded video from your system. With Internet access, you can review footage on your compatible Android or iOS device from anywhere in the world.
How to remove camera from camera app?
If you want to remove a device from your app, swipe that device to the left and tap Delete. Note that you cannot remove individual cameras from a recorder.
How many PTZ controls are there on Luma?
Your Luma app includes five PTZ controls. You can access these by tapping the PTZ () icon. Doing so turns the PTZ icon blue to show it’s active, and switches you to single-channel mode. You cannot leave this single-channel mode until you deactivate the PTZ controls by tapping again. The PTZ controls are:
How to activate password protection on iPhone?
This option keeps your application secure from casual use by others. Tap the slider to activate or deactivate password protection. The first time you activate password protection, you will be asked for a 4-digit password. Enter it, or tap to cancel password creation. Once your password is created, you can tap Modify Password to change it.
What is the Luma version number?
This gives you the version and build number of the Luma app. Version 151130-1207
How to view camera in landscape mode?
Rotate your smartphone or tablet to view the cameras in landscape mode. The controls operate the same as in portrait mode. Note that inactivity, as well as rearranging the camera channels, makes the controls disappear. Tap the screen to make them reappear. The page dots are shown across the top. Swipe the camera screen left or right to move to another page. The grid view settings are shown to the right. All seven control icons are visible across the bottom.
Can I access the full system using LumaLink?
For now, LumaLink is limited to Luma app access only, and does not work with the Web UI. We are working on a Luma VMS app which will also support LumaLink. Luma VMS will provide full access to the system for configuration, live/recorded video, and exporting video streams.
Does this work on all networks?
Yes, this should work on all networks, with no special requirements on the setup end. Some networks may be more difficult for LumaLink to penetrate, and could cause lower performance or prevent some features from working correctly. If so, you may need to use port forwarding in those cases.
Does this work with all ISPs?
LumaLink works with all ISPs that we have tested so far. In fact, LumaLink works in some cases where port forwarding does not work without a static WAN IP address, saving the cost of a monthly fee from the ISP.
What is Luma surveillance app?
The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device.
Is Luma your moneypit?
If you still have a choice, go elsewhere, instead of finding out after invoicing that LUMA is your moneypit. Seriously, your installer’ s choice of LUMA is a red flag to find a new system and a new security system consultant.
Question
I have a Luma 8CH NVR with a set of Luma cameras attached (NVR manages the addressing for the cameras so access happens through the NVR). After the installer installed them, I could go to the navigator touchscreen under security->cameras and see still images in a grid and after selecting one camera, streaming video.
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