Remote-access Guide

manchester university remote access

by Prof. Rosalind Daniel III Published 2 years ago Updated 2 years ago
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What is RPC at the University of Manchester?

Remote PC (RPC) (The University of Manchester) Remote PC (RPC) cluster access The University's Remote PC service enables students to remotely connect to PCs in computer clusters without needing to be on campus. It can also be used by staff involved in teaching and learning activities.

How do I get remote access to university IT services?

Remote access requests are handled on a case-by-case basis. Most University IT services can be accessed via the web, sometimes in conjunction with the VPN. As a result, remote access is not usually required and is only facilitated when approved. WakeIT to enable remote waking of a device from sleep state

What is the remote PC service?

The University's Remote PC service enables students to remotely connect to PCs in computer clusters without needing to be on campus. It can also be used by staff involved in teaching and learning activities. This easy-to-use service involves you downloading software to access the cluster PCs, or accessing them using your web browser.

Can I access my university computer from home?

For example, a home PC can connect to a University PC and have access to all of your programs, files and network resources as though you were accessing the University PC in person. Remote access requests are handled on a case-by-case basis. Most University IT services can be accessed via the web, sometimes in conjunction with the VPN.

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What is remote PC?

The University's Remote PC service enables students to remotely connect to PCs in computer clusters without needing to be on campus. It can also be used by staff involved in teaching and learning activities. This easy-to-use service involves you downloading software to access the cluster PCs, or accessing them using your web browser.

Is a PC cluster for academic use?

Please note that our PC clusters are for academic use only, as detailed in our PC Cluster Usage Regulations. Whilst using the PC Clusters or any shared computer device you should avoid engaging in any activity that might reveal your personal details or private information. Please visit our Cyber Security pages for more information about staying safe online.

Who should consider how to connect to University services from a personal computer or device?

If you are a member of University staff or postgraduate researcher who uses our IT systems or software you should consider how to connect to University services from a personal computer or device.

What is the IT Support Centre guide?

Colleagues in the IT Support Centre have produced a comprehensive guide that gives full instructions on how to get set up for remote working on various devices. The information in the guide brings together relevant articles from the Support Portal’s Knowledge Base into one document – it should help colleagues who want to prepare for working remotely.

What is the Directorate of IT Services?

The Directorate of IT Services, like other parts of our University, is developing contingency plans to ensure that IT systems and services remain available and supported as a result of the ongoing coronavirus outbreak.

How to contact IT Support Centre?

Please use our Working Remotely Guide in the first instance, but if you cannot find an answer to your question there, then contact our IT Support Centre either online through the IT Support Portal, or via telephone on +44 (0) 161 306 5544.

What is IT services?

IT Services support a range of tools for communication and collaboration which may be useful when remote working. This includes use of email, Skype for Business/Lync, and SharePoint. BT conferencing is also available for voice calls, and information on how to get setup for this (if your faculty/school/department doesn’t already have it), is included in the above linked guide. Note that there are call charges to the University for using this service.

Do you need a charger for a laptop when working away from a desk?

If working away from your desk you’ll need to remember to have your mobile phone or Duo key fob with you, and if you’re using a laptop, don’t forget your charger.

IT Services have launched an updated service allowing students and teaching staff to access PC clusters remotely

As part of IT Services’ End User Computing project, a new service has been launched which enables students and staff to remotely log into cluster PCs on campus from their own computer or mobile device, after registering for the University’s new Multi-Factor Authentication service.

More information and how to access the new service

Note: This service is an upgrade to a previous version of remote cluster access which was implemented earlier in 2020 and decommissioned on 14 October.

Campus Pantry

The pantry is currently closed. For students staying on campus, we will reach out to you regarding your food needs to help provide support.

Counseling Services

We are excited to be using Microsoft Teams to bring you video counseling as an option. Microsoft Teams is a free and HIPAA-compliant platform available to you through Microsoft Office. Instructions for how to access the app will be provided to you, upon scheduling. Telephone Counseling

Center for Health & Sports Medicine

The office has moved to a telehealth system. Please contact us if you have a need. Options for Covid-19 symptoms:

Office of the CARE Initiative

MU's confidential Victim Advocate, Heidi Vandermark, can be contacted 24/7 directly via phone at 260-563-4407.

Office of Multicultural Affairs

For international students who were wanting to apply for OPT, they may still apply as usual. Please email Maegan Pollonais at MDPollonais@manchester.edu to set up a virtual meeting to organize your application. Add OMA on Instagram to keep up to date with all the cool things we will be doing.

Student Involvement

Clubs and organizations are encourage to continue meeting virtually and post their meeting/event information on Spartan Life.

Religious Life

Religious Life will be hosting weekly chapel service on Tuesdays from 7:00 - 7:30. Please find the Zoom link here.

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