Remote-access Guide

manitoba ehealth remote access gateway

by Dr. Gabrielle Lind DVM Published 2 years ago Updated 1 year ago
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How do I get remote access to shared health?

Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

What is the remote access gateway?

The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.

How do I contact shared health BC?

For all service inquiries or access requests please contact the Shared Health Service Desk through email (servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698 Attention: Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

What is the Unified Gateway remote access user guide?

Unified Gateway Remote Access User Guide Updated January 24th2018 2 1 About This Document The Unified Remote Access Portal provides external users access to Manitoba eHealth applications, services and network resources.

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What is Manitoba eHealth?

Manitoba eHealth Network SSL VPN– Is a complete remote office access option offering similar functionality as being in the office. It allows access to network resources, fileshares, and installed applications like Outlook.

What browser is used for eHealth in Manitoba?

Please note that some Manitoba eHealth web applications may not be supported in the browser of your choice. The recommended browser is Internet Explorer 11. To access Citrix applications you may need the Citrix Receiver installed on your device. Receiver experience may vary depending on the browser type. The recommended version of Citrix Receiver is 4.4x and higher, please see the Using A Personal Device section of this document. The Unified Remote Access Portal provides secure access to Manitoba eHealth internal resources and requires two-factor authentication. The following second-factor authentication methods are supported, you must use at least one of the following to connect.

How to log off Citrix?

To end a Citrix and Web Application session, Click your name at the upper right corner of the browser window and select Log Off.

How to enroll in Imprivata ID?

To enroll with Imprivata IDsoft-token second-factor authentication method you must first install the Imprivata ID app on your phone. The app is available on Google Playand Apple App Store. Please search for “Imprivata ID” and download the application. Open the Imprivata ID app on your smartphone and locate the Serial Number. This number is unique to your install. If the the app is reinstalled or you download the app onto a new device a new serial number needs to be registered. During enrollment you will be prompted to enter your Imprivata ID Serial Number:

What is a unified remote access portal?

The Unified Remote Access Portal provides external users access to Manitoba eHealth applications, services and network resources. Connection options are available for connecting over a personal device or Manitoba eHealth managed domain connected devices. This document outlines the process for using the Unified Remote Access Portal solution, enrollment into the service, and its logon options and access methods.

How to enroll SMS verification?

To enroll SMS code verification, enter your cell phone number including the area code when prompted: In the next prompt, check and confirm your phone number by typing the letter “Y”.

Do you need a VASCO token to enroll in Manitoba?

No enrollment is required, you must have received a physical VASCO token from Manitoba eHealth. RSA SecurID tokens previously used for other services are not compatible.

What is the remote access gateway?

The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.

How to add remote access gateway to trusted sites?

PCs only: Add the Remote Access Gateway URL to your list of Trusted Sites. Open the Control Panel on your PC. Open Internet Options. Go to the Security tab, click on Trusted Sites, and then click Sites.

Why is https://workspace.uvmhealth.org added to trusted sites?

https://workspace.uvmhealth.org must be added to Trusted Sites to prevent being prompted to download or run an . ica file when launching applications. Please see the Setup and configuration section above for instructions.

Can Citrix access local resources?

If you did not allow access to your local PC resources when launching an application for the first time, the Citrix session will not be permitted to access your local PC resources, like your printer. You will need to reset the security settings to allow access in order to print. Launch an application.

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