medstar medconnect remote access

How do I refer a patient to a MedStar provider?

To refer your patient to a MedStar Franklin Square Medical Center provider, please call the hospital's physician referral hotline at 443-777-7900. To refer your patient to a MedStar Good Samaritan Hospital provider, please call the hospital's physician referral hotline at 443-444-4100.

Is this system subject to MedStar Health Policies?

This system, including all related networks, hardware, and software are subject to all applicable MedStar Health policies including MedStar Health policies governing access, acceptable use, and disclosures of system-based information and assets.

What is the Welcome Center at MedStar Washington Hospital Center?

The entire staff at MedStar Washington Hospital Center will make your visit as pleasant and comfortable as possible. Patient and Guest Services operates a Welcome Center in the main lobby to meet your needs. They provide the following services: Information about our hospital or the Washington, D.C., region Lori's Gifts is located in the main lobby.

Does MedStar Washington provide laptops?

MedStar Washington does not provide laptops and is not responsible for the security of personal laptops or other wireless devices. For assistance in connecting to the Internet, contact the MedStar Health Wireless Help Desk at 866-833-1463. MedStar Washington promotes and supports a patient- and family-centered approach to care.

Telehealth urgent care

Life is busy and we know waiting for care when you or a loved one is sick can be challenging. So MedStar Health offers multiple ways to get urgent care via telehealth. Our providers are available on-demand 24 hours a day, 7 days a week for COVID-19 assessments and minor medical care.

Telehealth visits with our primary care and specialist providers

We have availability for scheduled online appointments for new and existing patients in a variety of specialties, including adult and pediatric primary care, cardiology, orthopedics, physical therapy, and more. Your provider will determine if a telehealth visit is right for your needs when you schedule your appointment.

How MedStar Health Telehealth Visits work

Call your provider’s office to verify this type of appointment is appropriate for you. Schedule a telehealth visit the same way you would an in-person office visit.

Remote Patient Monitoring

Remote patient monitoring (RPM) uses telehealth tools to help you proactively track your health status—and communicate with your care team about it—surrounding your visits. We currently offer RPM to support patients with managing:

Telehealth at Our Locations

While patients may be most familiar with telehealth options available to them while they are outside our locations, did you know we also offer leading telehealth services inside our locations?