Remote-access Guide

mercy epic remote access

by Jarvis Kuhlman Published 2 years ago Updated 2 years ago
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What is the email address for mercy epic access?

All physicians and APPs without hospital privileges at Mercy Medical Center must send all Access Request Forms for Mercy Epic Access to this email address. communityitaccess@mercycare.org This email box will be monitored and the process to provide access will be completed.

What devices are compatible with Mercy epic hyperspace?

The Epic app is available on most mobile devices including iPhone, iPod Touch, iPad, Android. Directions on how to upload are listed below. For the FULL VERSION of Mercy Epic Hyperspace, you'll need to download the appropriate Citrix receiver on your device.

How do I access the mercyonline e-library?

These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network. If you require a login for external use, please contact our Medical Librarian for more information.

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Information and Training for Providers

Mercy Health providers can use this page for information and training on EpicCare Link, including ways to use the system and methods to improve patient care.

Request Access

If you need to create a new EpicCare Link site with multiple users or add users to an existing site, use the button below.

Need Assistance?

You can contact an administrator by emailing epiclinksupport@mercyhealth.com or calling 833-685-8500 .

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