How can the physicians gain remote access to key systems?
This allows the Physicians to have a fast and easy solution to gain remote access to key systems. These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network.
How do I access the mercyonline e-library?
These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network. If you require a login for external use, please contact our Medical Librarian for more information.
Are Mercy services open?
All Mercy services are open. See safe options for care and the latest COVID-19 vaccine information. Your life is our life's work. Mercy offers multiple options to securely pay your bill online, by phone or by mail. Use MyMercy to connect with your care team and your health - anytime, anywhere. Learn more and register for an account.
Why partner with HCA Florida Mercy Hospital?
Providing quality, patient-centered care is our mission at HCA Florida Mercy Hospital. That’s why it’s important that we partner with physicians and other medical professionals (Providers) who have the necessary qualifications and credentials to provide quality, safe and compassionate medical care to our community.
What is remote access in Excellian?
Remote access to Excellian enables providers to log into Excellian from a location (e.g. home, office) outside of an Allina Health facility. When accessing Excellian from a remote location, providers will be able to do everything in Excellian that they would do if they were using Excellian at an Allina Health facility (i.e., chart, orders, etc).
What token do providers use?
In addition, providers use an RSA security token. This small device can fit on a key chain.
How to contact Allina Health?
If you need help signing in, call the Allina Health Service Desk at 612-262-1900 612-262-1900 or 1-800-315-4085 1-800-315-4085.
Can Excellian review patient records?
Yes. With remote access to Excellian, providers can review any patient record, including clinic, inpatient and emergency room visits.
Can you return a token to Allina Health?
If a token is defective, please return it to Allina Health so that it can be replaced free-of-charge under warranty. Instructions on the return process will be provided when you call the Allina Health Service Desk about replacing the token.
