Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support
A member of our support team will talk with you first to determine the nature of the problem.
How It Works
Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field and click the button to initiate the screen-sharing session.
Need Further Assistance?
Refer to our Contact page for location specific contact information and answers to the most frequently asked questions.
Pay My Bill
View and pay your bill; get help understanding insurance and obtaining financial assistance.
How to access HCS Performance Manager from home?
To access Employee Self Service, mhsintranet or HCS Performance Manager from home, you will need to access the Employee Portal with your network user name and password using Multi-Factor Authentication.
What is the number to call to access MHS network?
Two-factor identification is required to access the MHS network. Call the IT Service Desk if you need help at (402) 354-2280. * Please note: Some systems must be opened in Google Chrome web browser. Two-Factor Portal.
What application to use after authentication?
After authentication, select the appropriate application: mhsintranet or HCS Performance Manager.
