How do I route external traffic to the Mitel communication service?
Operating remotely will require that IP traffic is routed from outside of the network to inside the network in a secure manner. There are three different ways to route external traffic to the Mitel Communication Service / MiVoice Office 250: VPN (Recommended for Phone Manager Desktop remote connections)
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Port Forwarding
Another method of connecting Phone Manager from outside the network is to use port forwarding. Port forwarding involves configuring the customer's existing firewall to forward traffic on the necessary ports through to the MCS / telephone system.
MiVoice Border Gateway
Mitel provide a dedicated proxy solution for connecting software and devices from outside the local area network. This can be used with 69xx and Phone Manager Desktop Softphones to proxy SIP connections to the telephone system.
