Remote-access Guide

mobile and remote access deployment guide

by Carlo Quigley Published 3 years ago Updated 2 years ago
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Procedure

  1. On the Expressway-C, go to Configuration > Unified Communications > Configuration .
  2. Set Unified Communications mode to Mobile and Remote Access .
  3. Click Save .
  4. Repeat this procedure on Expressway-E. On Expressway-C add the domains that your MRA deployment uses.

Full Answer

What are the Cisco Unified Communications Manager configuration requirements for mobile?

The following Cisco Unified Communications Manager configuration requirements exist for deploying Mobile and Remote Access: IP addressing —Unified CM must be using IPv4 addressing as Expressway does not support IPv6. Cisco AXL Web Service —This service must be running on the publisher node.

How do I enable mobile and remote access for Jabber?

The Enable Mobile and Remote Access check box must be checked (the default setting is checked). The Jabber Desktop Client Policy and Jabber Mobile Client Policy fields must be set to allow the appropriate Jabber services for your deployment (the default setting is IM & Presence, Voice and Video calls ).

Can I create multiple deployments on the expressway-C?

As of X8.5, you can create multiple deployments on the Expressway-C, but this feature is still limited to one domain per deployment. As of X8.5.1, a deployment can have Multiple Presence Domains. However, this feature is in preview status only, and we recommend that you do not exceed 50 domains.

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What is mra in Cisco?

MRA provides a secure connection for Jabber application traffic and other devices with the required capabilities to communicate without having to connect to the corporate network over a VPN. It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms.

What is Expressway C and E?

The Expressway acts as a Unified Communications gateway for third-party devices and for mobile and remote access. Or you can register directly to the Cisco Expressway-C. To configure the Expressway for Unified. Communications services, see Mobile and Remote. Access via Cisco Expressway Deployment Guide on.

What is the purpose of mobile and remote access MRA in the Cisco CUCM architecture?

The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.

How do I upgrade my Cisco Expressway?

1:544:49How to Upgrade an Expressway Cluster - YouTubeYouTubeStart of suggested clipEnd of suggested clipSeries section you can go to download software to get the upgrade the upgrade file is going to beMoreSeries section you can go to download software to get the upgrade the upgrade file is going to be the dot tar. Gz. File. It's the same file for both the C and the E. Now go to the expressway.

What is IM and presence server?

Cisco Unified Communications Manager IM & Presence is highly in demand server which provides true Unified Communication functionalities and rich features like Instant Messaging, Presence Status of the users, File Sharing, Screen Sharing, Remote Controlling etc.

What is VCS Cisco?

The Cisco Video Communication Server (VCS) provides the most advanced telepresence and video conferencing call control in the industry. Flexible and extensible for video conferencing applications, it enables any-to-any interoperability between all standards-compliant SIP and H. 323 devices.

What are MRA phones?

Basically, MRA (Cisco Unified Communications Mobile and Remote Access) allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by CUCM when the endpoint is outside the enterprise network.

What is Cisco expressway used for?

Cisco Expressway Series (Expressway) is designed specifically for comprehensive collaboration services. It features established firewall-traversal technology and helps to redefine traditional enterprise collaboration boundaries, to support our Cisco vision of any-to-any collaboration.

How do you install an expressway?

0:203:17Expressway Virtual Machine Installation - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd click on create' slash register vm then select deploy a virtual machine from an OVF or OVA fileMoreAnd click on create' slash register vm then select deploy a virtual machine from an OVF or OVA file click Next and assign a name to the VM. Then drag and drop or browse for the OVA. File.

What is the difference between Cisco Expressway C and E?

Differences between VCS C and VCS E Tandberg's legacy devices typically used VCS Control, or VCS C, within the organization and VCS Expressway, or VCS E, was used between firewalls. To put it more simply, VCS C was used internally within the organization while VCS E was utilized externally.

What is difference between highway and expressway?

- Highway is a generic term given to roadways which connect important cities; towns etc, and usually have 4 lanes to provide high speed traffic. But expressway is a high speed road with little access and consists of several facilities like access ramps, lane dividers etc.

What is the difference between expressway and freeway?

Expressways are divided highways with partial control of access, while freeways have full control of access. So, all freeways are expressways, but all expressways are not freeways. Access to freeways is completely controlled via ramps, with no other interruptions to the flow of traffic.

What is Cisco expressway used for?

Cisco Expressway Series (Expressway) is designed specifically for comprehensive collaboration services. It features established firewall-traversal technology and helps to redefine traditional enterprise collaboration boundaries, to support our Cisco vision of any-to-any collaboration.

What domain must the calls be routed to?

The domain to which the calls are routed must match with the MRA domain to which the endpoints were registered. For example, if endpoints are registered with the domain exp.example.com, the calls must be routed to this domain, and it must not be routed to the domain cluster1.exp.example.com .

Which service must be running on the publisher node?

Cisco AXL Web Service —This service must be running on the publisher node.

What is MRA domain?

MRA domain (s). The domain (s) configured on Expressway and enabled for Unified CM registration

How does Jabber verify the identity of Expressway-E?

Jabber clients verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.

What is the maximum bit rate for video calls on Cisco Unified Communications Manager?

The Maximum Session Bit Rate for Video Calls on the default region on Cisco Unified Communications Manager is 384 kbps by default . The Default call bandwidth on Expressway-C is also 384 kbps by default. These settings may be too low to deliver the expected video quality for MRA-connected devices.

What is a single domain?

A single domain means that you have a common domain ( example.com) with separate internal and external DNS servers. This allows DNS names to be resolved differently by clients on different networks depending on DNS configuration, and aligns with basic Jabber service discovery requirements.

Does Jabber use Expressway C?

Deployments that require Jabber clients to always connect over MRA also benefit from the X12.5 update that no longer requires the Expressway-C to resolve the _cisco-uds DNS SRV record. So administrators only need to configure the _collab-edge DNS SRV record, and Jabber clients using service discovery will only have the option of connecting over MRA.

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