What is the latest release of the Cisco Expressway deployment guide?
Mobile and Remote Access via Cisco Expressway Deployment Guide (X8.10) Mobile and Remote Access Through Cisco Expressway Deployment Guide First Published: April 2014 Last Updated: September 2018 Cisco Expressway X8.10 CiscoSystems,Inc. www.cisco.com
How do I enable automated intrusion protection in Expressway-c?
See Automated Intrusion Protection, page 1. Enabling the Expressway-C for Mobile and Remote Access To enable Mobile and Remote Access functionality: 1.Go to Configuration > Unified Communications > Configuration. 2.Set Unified Communications mode to Mobile and Remote Access. 3.Click Save.
How does call signaling work on the Cisco Expressway?
All call signaling, including the signaling for Mobile and Remote Access on Expressway, traverses the IP connection between the client and Cisco Unified Communications Manager. Voice media traverses the cellular interface and hairpins at the enterprise Public Switched Telephone Network (PSTN) gateway.
How to enable the expressway-C for mobile and remote access functionality?
Enabling the Expressway-C for Mobile and Remote Access To enable Mobile and Remote Access functionality: 1.Go to Configuration > Unified Communications > Configuration. 2.Set Unified Communications mode to Mobile and Remote Access. 3.Click Save.
How do I access Cisco Expressway?
Open a browser window and in the address line type one of the following: • IP address of the Cisco Expressway (for example, https://10.0.0.1). Enter the address as HTTPS. FQDN of the Cisco Expressway (for example, https://mydomain.example.com).
What is mobile and remote access?
The Mobile and Remote Access solution (MRA) supports a hybrid on-premises and cloud-based service model. This provides a consistent experience inside and outside the enterprise. MRA provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN.
What is an MRA phone?
It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms. MRA allows Jabber clients that are outside the enterprise to do the following: Use Instant Messaging and Presence services. Make voice and video calls.
What is Cisco expressway used for?
Cisco Expressway is a powerful gateway solution specifically designed for comprehensive collaboration services provided through Cisco Unified Communications Manager, Cisco Business Edition, or Cisco Hosted Collaboration Solution (HCS).
How can I remotely access my mobile?
When you (or your customer) run the SOS app on the Android device it will display a session code that you will enter on your screen to remotely view that device. Users with devices running Android 8 or higher will be prompted to turn on accessibility in Android to allow remote access.
How do you set up an MRA?
0:586:47Expressway MRA Basic Configuration - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlso make sure that authorized by user credential is set to on scroll. Down and hit save. Now thatMoreAlso make sure that authorized by user credential is set to on scroll. Down and hit save. Now that MRA is enabled the domains can be set up for MRA. Let's go back to configuration. Domains.
What is the difference between Cisco Expressway-C and E?
Differences between VCS C and VCS E Tandberg's legacy devices typically used VCS Control, or VCS C, within the organization and VCS Expressway, or VCS E, was used between firewalls. To put it more simply, VCS C was used internally within the organization while VCS E was utilized externally.
What are two functions of Cisco expressway in the collaboration edge?
A. Expressway-C provides encryption for Mobile and Remote Access but not for business-to-business communications. B. Expressway-E provides a VPN entry point for Cisco IP phones with a Cisco AnyConnect client using authentication based on certificates.
Which two functionalities does Cisco Expressway provide in the Cisco collaboration architecture?
NetworkingAssurance and Insights.Storage networking.
Can you tell if someone is remotely accessing your computer?
You can use the Windows Task Manager on your computer to assess whether any programs have been opened on your computer without your knowledge. If you see programs in use that you did not execute, this is a strong indication that remote access has occurred.
What is a remote access tracker?
It collects data and copies files to provide remote real-time access to the end-user. These programs typically come with cloud-based control panels where the user can see the device's text messages, call logs, multimedia files, browser history, social media activities, and more.
Is MDM the same as remote management?
This is an area in which MDM software and RMM software overlap, because both provide remote management. Although RMM software tends to provide a much more extensive range of remote management features, MDM software specializes in mobile management features to help ensure assets remain under your purview.
How do I control my phone with Gmail?
Remotely manage your deviceGo to My Devices and sign in with your Google Workspace account.Choose an option: To see active devices, select Active. ... Next to the device that you want to manage, click the Down arrow .On the right, choose an option: To lock the device with your passcode, click Lock screen.
What is Expressway C?
Expressway-C automatically generates non-configurable neighbor zones between itself and each discovered Unified CM node. A TCP zone is always created, and a TLS zone is created also if the Unified CM node is configured with a Cluster Security Mode (System > Enterprise Parameters > Security Parameters) of 1 (Mixed) (so that it can support devices provisioned with secure profiles). The TLS zone is configured with its TLS verify mode set to On if the Unified CM discovery had TLS verify mode enabled. This means that the Expressway-C will verify the CallManager certificate for subsequent SIP communications. Each zone is created with a name in the format 'CEtcp-<node name>' or 'CEtls-<node name>'.
How does Jabber verify the identity of Expressway E?
Jabber clients must verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.
What is Cisco Unified Communications?
Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.
What is a mobile and remote access solution?
The mobile and remote access solution supports a hybrid on-premises and cloud-based service model, providing a consistent experience inside and outside the enterprise. It provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN. It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms.
What version of Mac is Cisco Jabber?
n Cisco Jabber for Mac 9.6 or later
Why does a high volume of calls trigger denial of service thresholds on unified CM?
This is because all the calls arriving at Unified CM are from the same Expressway-C (cluster).
Does Expressway E always respond to SSO requests?
The Expressway-E always responds true to /get_edge_sso requests. It does not make the inwards request to the user's home Unified CM, and thus cannot know whether SSO is really available there.
What is Cisco Unified Communications Mobile and Remote Access?
Cisco Unified Communications Mobile and Remote Access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.
How to enable mobile and remote access?
To enable Mobile and Remote Access functionality: 1.Go to Configuration > Unified Communications > Configuration. 2.Set Unified Communications mode to Mobile and Remote Access. 3.Click Save. You must select Mobile and Remote Access before you can configure the relevant domains and traversal zones.
What are the two certificates for Cisco Unified Communications Manager?
The two Cisco Unified Communications Manager certificates that are significant for Mobile and Remote Access are the CallManager certificate and the tomcat certificate . These are automatically installed on the Cisco Unified Communications Manager and by default they are self-signed and have the same common name (CN). We recommend using CA-signed certificates for best end-to-end security between external endpoints and internal endpoints. However, if you do use self-signed certificates, the two certificates must have different common names. This is because the Expressway does not allow two self-signed certificates with the same CN. If the CallManager and tomcat self-signed certs have the same CN in the Expressway's trusted CA list, then it can only trust one of them. This means that either secure HTTP or secure SIP, between Expressway-C and Cisco Unified Communications Manager, will fail.
What is deployment in a network?
A deployment is an abstract boundary used to enclose a domain and one or more Unified Communications service providers (such as Unified CM, Cisco Unity Connection, and IM and Presence Service nodes). The purpose of multiple deployments is to partition the Unified Communications services available to Mobile and Remote Access (MRA) users. So different subsets of MRA users can access different sets of services over the same Expressway pair.We recommend that you do not exceed ten deployments.
How does Jabber verify the identity of Expressway E?
Jabber clients must verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.
Why does my Expressway call fail?
Call failures can occur if the traversal zones on Expressway are configured with an Authentication policy of Check credentials. Ensure that the Authentication policy on the traversal zones used for Mobile and Remote Access is set to Do not check credentials.
Where are unified CM nodes located?
Unified CM nodes and Expressway peers can be located in different domains. For example, your Unified CM nodes may be in the enterprise.com domain and your Expressway system may be in the edge.com domain.In this case, Unified CM nodes must use IP addresses or FQDNs for the Server host name / IP address to ensure that Expressway can route traffic to the relevant Unified CM nodes.
How does the Expressway work?
The Expressway can limit the number of times that any user's credentials can be used, in a given configurable period, to authorize the user for collaboration services. This feature is designed to thwart inadvertent or real denial of service attacks, which can originate from multiple client devices authorizing the same user, or from clients that reauthorize more often than necessary.
What version of Cisco phone is Remote Access?
Mobile and Remote Access is now officially supported with the Cisco IP Phone 78/8800 Series, when the phones are running firmware version 11.0(1) or later. We recommend Expressway X8.7 or later for use with these phones.
What is deployment in a domain?
A deployment is an abstract boundary used to enclose a domain and one or more Unified Communications service providers , such as Unified CM, Cisco Unity Connection, and IM and Presence Service nodes.
What are the two certificates for Cisco Unified Communications Manager?
The two Cisco Unified Communications Manager certificates that are significant for Mobile and Remote Access are the CallManager certificate and the tomcat certificate . These are automatically installed on the Cisco Unified Communications Manager and by default they are self-signed and have the same common name (CN). We recommend using CA-signed certificates for best end-to-end security between external endpoints and internal endpoints. However, if you do use self-signed certificates, the two certificates must have different common names. This is because the Expressway does not allow two self-signed certificates with the same CN. If the CallManager and tomcat self-signed certs have the same CN in the Expressway's trusted CA list, then it can only trust one of them. This means that either secure HTTP or secure SIP, between Expressway-C and Cisco Unified Communications Manager, will fail.
What is a mobile and remote access solution?
The mobile and remote access solution supports a hybrid on-premises and cloud-based service model, providing a consistent experience inside and outside the enterprise. It provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN. It is a device and operating system agnostic solution for Cisco Jabber clients on Windows, Mac, iOS and Android platforms.
How does Jabber verify the identity of Expressway E?
Jabber clients must verify the identity of the Expressway-E they are connecting to by validating its server certificate. To do this, they must have the certificate authority that was used to sign the Expressway-E's server certificate in their list of trusted CAs.
What is Cisco Unified Communications?
Cisco Unified Communications mobile and remote access is a core part of the Cisco Collaboration Edge Architecture. It allows endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. The Expressway provides secure firewall traversal and line-side support for Unified CM registrations.
