What happened to my book Live and my book Live Duo?
In an advisory published June 24, the hardware vendor said that My Book Live and My Book Live Duo network-attached storage (NAS) devices are being remotely wiped through factory resets, leaving users at risk of losing all of their stored data.
What is the Western Digital my book Live Duo vulnerability?
"Western Digital has determined that some My Book Live and My Book Live Duo devices are being compromised through exploitation of a remote command execution vulnerability," the company said. "In some cases, the attackers have triggered a factory reset that appears to erase all data on the device."
Do I need to disconnect My my Book Live from the Internet?
At this time, we recommend you disconnect your My Book Live and My Book Live Duo from the Internet to protect your data on the device. Reports of the issue emerged on Thursday after owners of the NAS devices took to Western Digital's support forums to complain.
What is MyMy book Live and how was it affected?
My Book Live devices are thought to be the only products involved in this widespread attack. WD cloud services, firmware update systems, and customer information is not believed to have been compromised. Western Digital is urging customers to pull their devices from the internet as quickly as possible.
Can I access WD My Book remotely?
WD 2go web access provides free remote access to your My Book Live from most computers with an internet connection – from anywhere in the world. After logging in, WD 2go mounts your My Book Live on your computer like a local drive to make your remote folders available on your PC or Mac® computer.
How do I access my live book duo?
The way forward to access your My Book Live is:Open your file browser.In the Network pane under Storage section, you should see your My Book Live device.RIGHT click that icon, select Open option.A file browser will appear, you now should have access to your My Book Live storage.
Is WD My Book Live still supported?
We are here to help . Although this product family is no longer sold or supported by Western Digital, we know some of our customers have been impacted and we want to help. If you have lost your data as a result of these attacks, we will provide data recovery services which will be available beginning in July.
Can I connect WD My Book Live directly to computer?
It is possible to connect the MyBookLive to the computer directly and use it from the computer but you would not be able to see the unit from other computers on the networks because you would have to share the drive in a way that it is visible on other devices even when the unit its connected directly to your computer.
Can't connect to WD Mybook?
1- Connect the power adapter to the wall directly. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). 3- Make sure you hear the connection sound windows makes when recognizes a USB device. 4- Go to "Disk Management” to verify if the drive shows up there.
Does Windows 10 work with book live?
My book live device is compatible to be used with Windows 10 system. You should not face any issues using it.
How do I view files on WD Backup?
Then click External Devices Recovery.Connect the WD Passport to the computer. ... Select the WD Passport. ... You can preview some recoverable files after the scan. ... Choose the files that are to be retrieved. ... Note: You can recover your files easily with File modified date. ... Select a task or image to restore.More items...•
Is WD My Cloud Obsolete?
On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.
How do I access My Book Live on my Android?
You can access the dashboard of your My Book Live through the Web browser of the phone by typing the name of the device in the address bar or by the IP address assigned to your My Book Live device. Your My Book Live and mobile device needs to connected under the same network in order to access the dashboard.
Can you access WD My Cloud without Internet?
via usb? Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable.
What is a WD My Book Live?
WD's My Book Live home network drive allows you to consolidate your media in one central location for everyone on your wired or wireless network to access and enjoy. Automatically back up your PC and Mac computers to one safe place and stream your media to your entertainment center.
How do I install WD my book on Windows 10?
Getting Started with the WD MyBook DrivePlug in the power supply to the wall/powerbar and to the drive. ... Plug the USB cable between the computer and the drive. ... The drive should now turn on. ... Look for the new hard drive in My Computer. ... Double click on it and then on "WD Apps Setup".More items...
How do I reset my WD My Book Live?
Press and hold down the reset button for four seconds. The device reboots (this may take up to three minutes).
How do I use WD My Book Essential as an external hard drive?
How to Use a My Book External Hard DriveInsert the My Book power adapter into the back of the hard drive, and plug the other end into a standard electrical outlet. ... Connect the My Book external hard drive to your PC computer using a USB cable.Open the "Start" menu and click on the "My Computer" icon.More items...
Is My Book Live compromised?
WD cloud services, firmware update systems, and customer information is not believed to have been compromised.
Is Western Digital urging legacy My Book owners to unplug their devices from the internet without delay?
Western Digital is urging legacy My Book owners to unplug their devices from the internet without delay following a series of remote attacks.
What is the root vulnerability of My Book Live Duo?
The exploit is described as a root remote command execution bug which can be triggered by anyone who knows the IP address of the affected device – and is currently being "exploited in the wild in June 2021 for factory reset commands."
How does Western Digital My Book Live work?
The Western Digital My Book Live connects to a host computer via USB, with internet access coming via an Ethernet port on the back. Remote access is obtained via Western Digital's own cloud servers.
Why is Western Digital warning about my book live?
Western Digital has alerted customers to a critical bug on its My Book Live storage drives, warning them to disconnect the devices from the internet to protect the units from being remotely wiped.
How many My Book Live devices are there?
While Western Digital hasn't disclosed the scale of the problem, a quick search on Shodan shows over 200 My Book Live devices publicly accessible from the internet.
Did Western Digital factory reset?
Device logs published on the Western Digital forums show the devices were remotely factory reset, although the culprits have not been found. In a statement earlier today, the company said it didn't believe its own servers were compromised.
