Remote-access Guide

my cloud remote access

by Wilton Bauch Published 2 years ago Updated 2 years ago
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  • Power up the My Cloud device
  • Connect the My Cloud device to a router
  • From your computer, access the My Cloud device’s web configuration dashboard: Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address ...
  • Setup your administrator username & password for local account access

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  1. Power up the My Cloud device.
  2. Connect the My Cloud device to a router.
  3. Setup your administrator username & password for local account access.
  4. Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.

Full Answer

How to connect remotely to MyCloud?

connecting to your home network via a home VPN is an option if your router supports it. One can use the WD Desktop program on their computer or the WD mobile apps for Android or iOS devices to play/stream music (to some extent). But in the end the My Cloud is not really designed to be used as a remote storage device for streaming music.

How to setup WD my Cloud for remote access?

So here is that information:

  1. Access the My Cloud Dashboard. To open your My Cloud Dashboard: Windows: Open a web browser and type in //devicename/ (or device IP address) to the browser address bar. ...
  2. Click on the settings option on the top menu.
  3. Scroll the page to Cloud Access and verify it is set to off (or turn off if it is on).

How do I access my Cloud home without internet?

  • Power up the My Cloud device
  • Connect the My Cloud device to a router
  • From your computer, access the My Cloud device’s web configuration dashboard: Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address ...
  • Setup your administrator username & password for local account access

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How do I setup my computer for remote access?

To enable remote connections on Windows 10, use these steps:

  • Open Control Panel.
  • Click on System and Security.
  • Under the “System” section, click the Allow remote access option ...
  • Click the Remote tab.
  • Under the “Remote Desktop” section, check the Allow remote connections to this computer option.

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Can I access My Cloud home from anywhere?

With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.

Is WD My Cloud discontinued?

After Jan. 15, 2022, remote access, security updates and technical support will no longer be available for My Cloud OS 3. For customers with only My Cloud OS 3-compatible devices, Western Digital plans to end all support for prior generations on April 15, 2022.

How do I access my WD My Cloud by IP?

You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.

How do I access WD My Cloud locally Mac?

1:473:34How to Setup WD My Cloud for Mac - YouTubeYouTubeStart of suggested clipEnd of suggested clipAll good now I'm actually going to go ahead and choose to install also this WD my cloud desktopMoreAll good now I'm actually going to go ahead and choose to install also this WD my cloud desktop application. And you've noticed also put some shortcuts on my desktop. I'll go ahead and install this

Can WD My Cloud be hacked?

Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.

How do I access WD My Cloud on Windows 10?

Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.

How do I SSH to My Cloud?

How do I login to my Cloud Server via SSH?Open Putty and enter your Hostname or IP Address in the Hostname (or IP Address) field. ... Click on the Open button to open the command line window. ... In the command line window, type in the SSH password at the login as prompt and press enter on your keyboard.More items...

Can you access WD My Cloud without Internet?

The device must be connected to the Internet to work. That may sound reasonable - but there is no way to use it locally without internet access. I understand it is a "Cloud" device.

Can I connect My Cloud home directly to PC?

Is it possible to connect My Cloud directly to a PC without a router? Yes, just connect the Ethernet wire from the My Cloud to the computer's networking port.

Can I connect WD My Cloud directly to my Mac?

If one would like to directly connect a My Cloud to their computer using the My Cloud's Ethernet port/cable one can do so. If one's computer does not have a Ethernet port, one can buy a USB to Ethernet adapter (or if desktop a Ethernet networking card) for their computer.

Is there a My Cloud app for Mac?

Description. This download contains the latest version of the WD Quick View for Mac that supports the newly released WD My Cloud EX2. This is a utility that will discover WD network attached storage drives on the network and provide drive status information.

How do I map My Cloud home to Mac?

0:193:03How To Map a WD My Cloud to your Mac - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo basically all you have to go is to tilt to the top and go go connect to the server. And what you'MoreSo basically all you have to go is to tilt to the top and go go connect to the server. And what you're going to type in is SMB that thing - - and then you're going to put WD.

What happened to My Cloud?

On April 15, 2022, support for prior generations of My Cloud OS will end. If your device is incompatible with the current OS, My Cloud OS 5, you will only be able to access your storage device locally. You no longer have remote access, receive updates, or have technical support.

How do I update WD My Cloud?

Open the My Cloud Mirror Gen2 Dashboard UI. Go to Settings >> Firmware Update. Under the section Manual Update, click the Update From File button and a window will open.

Is WD My Book still supported?

We are here to help . Although this product family is no longer sold or supported by Western Digital, we know some of our customers have been impacted and we want to help. If you have lost your data as a result of these attacks, we will provide data recovery services which will be available beginning in July.

Can I connect WD My Cloud directly to computer?

Is it possible to connect My Cloud directly to a PC without a router? Yes, just connect the Ethernet wire from the My Cloud to the computer's networking port.

How to backup my cloud?

To start or to manage the auto backup once you have started using the My Cloud mobile app: Open the app’s menu and select App Settings. Select Auto backup settings. To start auto backup, turn on the toggle and select a network shared folder to backup your content.

How to upload files to my cloud?

To upload a file: Windows: Open the Windows File Explorer. From the side menu, select Network.

How to stream media to smart TV?

To stream media content to your Smart TV or media player, you can choose to use the Plex Media Server or the Twonky DLNA Server to serve your media library. To use Plex: Go to Plex.tv and sign-up for a free trial account. Access your My Cloud device’s web configuration dashboard.

How to share a file in my cloud?

To share file & folder: Navigate to the content that you would like to share. Right click on the file or folder you would like to share and select the “ Share” option.

How to find my cloud device IP address?

Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address to the web address bar

Is my cloud compatible with Time Machine?

The My Cloud device is compatible with Apple’s Time Machine backup software. To back up your Apple computer:

Is My Cloud available for Android?

The My Cloud mobile app is available for both iOS and Android. To start accessing your files:

When will my cloud OS end?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. Your device isn’t compatible with critical security updates that are only available for My Cloud OS 5-compatible devices. As a result, you’ll only be able to access it locally. After April 15, 2022, your device will no longer receive remote access, security updates, or technical support. To help protect your content, we recommend that you back up your device, disconnect it from the internet, and protect it with a strong, unique password. Check out our recent My Cloud updates to learn more.

Can you keep a WD remote access system indefinitely?

Maintain them indefinitely? No. Most who understand how business works knows there is generally a end of life date for computer products. Giving people six months warning? That is what some may have an issue with. In this case however because the remote access is tied (in part) to WD’s back end systems, this is going to come as a rude shock to those who don’t receive the notices or read the support forums. As most regulars here know, tying the remote access to WD back end was always a major issue and critical bottleneck. Any time it went down people lost remote access, sometimes for weeks.

Does OS3 support affect my cloud?

The dis continued OS3 support should not affect local network access to those My Cloud devices that cannot be updated to OS5. Those devices will continue to operate as before with the exception of the OS3 remote access feature which WD is discontinuing. It remains to be seen what happens with the OS3 mobile apps for iOS/Android and how crippled those apps will be. One can setup other secure ways to access their affected My Cloud device remotely once OS3 support ends. For example, one can setup and use a VPN tunnel to the network containing a remote My Cloud.

Is my cloud home affected by OS3?

Note: The My Cloud Home is a completely different device than the My Cloud line and is not affected (apparently) by the end of OS3 support.

Is MyCloud 1st gen obsolete?

The old 1st gen MyCloud is . . . .functionally obsolete. Slow processor and not enough RAM.

Can WD terminate remote access?

Obvious workaround is to WD termination of remote access using their system is setup one’s own VPN connection to the remote network containing the My Cloud.

Is my cloud a normal drive?

The My Cloud is not a “normal drive” it is a network attached storage device (NAS). When WD cuts off OS3 support next April the affected devices should still operate as a basic network attached storage device, just without the WD remote access feature and likely no future firmware updates.

What is WD My Cloud?

WD My Cloud software delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library.

What is my cloud OS5?

My Cloud OS5 is a modern mobile and web desktop app experience, with improved photo/video viewing and sharing capabilities.

How to access the Dashboard on a My Cloud (single bay) device

This answer explains how to access the Dashboard on a My Cloud device.

How to configure Cloud Access on a My Cloud (single bay) device

It also helps to read the My Cloud User Manual which has specific chapters on how to setup and use the My Cloud for remote/cloud access.

Will87 be remote access?

will87 December 26, 2020, 1:51pm #21. If you need remote access to your devices I would recommend using a vpn as a workaround. They are more likely secure than using the remote dashboard anyway. With vpn access it would be like accessing the device directly.

Is remote management required?

This thread shows Remote Management is required by users, so should be offered with a way forward for users who have these products in remote locations, giving them the ability to remotely manage .

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