Remote-access Guide

my cloud remote access denied

by Zoila Bode Published 2 years ago Updated 2 years ago
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if this is the case the easiest way to correct it is to log into the MYCloud dashboard from your home network and navigate to Settings/General and switch off remote access for a few seconds then switch it on again.

Full Answer

How to fix WD my Cloud Private share access denied?

WD My Cloud private share access denied is another cause if you are currently using a private network. You can try to add a Windows credential for this cloud storage. Step 1. Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential on the lower right side.

What does “access to the cloud file is denied” mean?

The prevailing issue that will be addressed here is the concerns surrounding the error “Access to the cloud file is denied”. This error comes when a file a user tries to access has been denied due to an underlying fault within the file.

Why am I getting access denied errors instead of 404 Not Found?

If a user doesn’t have s3:ListBucket permissions, then the user gets Access Denied errors for missing objects instead of 404 Not Found errors. Run the head-object AWS CLI command to check if an object exists in the bucket.

Why am I getting 403 access denied errors on my CloudFront distribution?

If your distribution is using a REST API endpoint, see I'm using an S3 REST API endpoint as the origin of my CloudFront distribution. Why am I getting 403 Access Denied errors? If your distribution is using a website endpoint, verify the following requirements to avoid Access Denied errors: Objects in the bucket must be publicly accessible.

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Why can't I access my WD My Cloud?

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.

Can't connect to My Cloud server?

Typically when one is having remote access connection issues with the My Cloud the first troubleshooting step is to turn off Remote Access/Cloud Access in the My Cloud Dashboard > Settings. Wait a few minutes. Then re-enable the Remote Access/Cloud Access option and see if the connection status indicates a connection.

How do I access WD My Cloud on Windows 10?

Go to www.mycloud.com. Login with your MyCloud.com account credential. From the device listing menu, select your My Cloud device. Navigate and click on the file and folder to access your content.

How do I access my local computer from WD My Cloud?

Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.

What happened to WD My Cloud?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.

How do I reset my WD My cloud without losing data?

0:171:42How to Soft Reset WD my Cloud - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe device is ready to use. So if you were unable to access it from your network this may solve yourMoreThe device is ready to use. So if you were unable to access it from your network this may solve your problem. Do not worry about your files. No data will be lost with this process.

How do I connect my WD My Cloud directly to my computer?

0:422:55Connect WD My Cloud or NAS Directly to a Mac or Windows PC ...YouTubeStart of suggested clipEnd of suggested clipYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So whatMoreYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So what you would do is pop into your settings. Look for network. And then go from DHCP to static.

How do I make my WD My Cloud discoverable?

0:193:47How to Setup WD My Cloud for Windows - YouTubeYouTubeStart of suggested clipEnd of suggested clipNext you're going to take the ethernet cable included in the box and connect it to the back of theMoreNext you're going to take the ethernet cable included in the box and connect it to the back of the my cloud. And then connect the other end to your home network to your wireless router. The my cloud

Does WD My Cloud work with Windows 11?

Hi, Please be informed that the WD MY CLOUD EX2 ULTRA helps you to keep your media safe in a single place on this high-performance Network Attached Storage (NAS) device, and access and stream it from anywhere with an internet connection. Yes, It is compatible with Windows 11.

What is the IP address for WD My Cloud?

The local IPs are 192.168. 1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser.

Can I access my cloud home from anywhere?

With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.

Can you use WD My Cloud as an external hard drive?

A: The cloud can be accessed by your devices from any location where you have wifi access. The external HD is accessed by the computer it's attached to or on your local home network if installed to your router. A: Yes it can.

Can I use My Cloud without Internet?

The device must be connected to the Internet to work. That may sound reasonable - but there is no way to use it locally without internet access. I understand it is a "Cloud" device.

How do I connect my WD My Cloud to my computer via USB?

0:265:44WD My Cloud Direct USB Transfer and SSH Access - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you can't hook it up to your computer. But you can take an external drive and just plug it in soMoreAnd you can't hook it up to your computer. But you can take an external drive and just plug it in so you'll see over here in my data.

How do I log into WD My Cloud?

0:293:18WD My Cloud | How to log into the interface - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow you really have to do is type in my cloud.com forward slash setup it entered so what this isMoreNow you really have to do is type in my cloud.com forward slash setup it entered so what this is going to do is. They're going to find the hard drive in your network. And see it says here be sure your

Method 1: Add A Windows Credential For Your WD My Cloud Account

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials lis...

Method 2: Fix The Issue Using Registry Editor

If Method 1 does not work for you, which is highly unlikely, this issue can also be fixed by editing your computer’s registry and adding a certain...

Method 3: Network Reset

This method has been widely reported by users in the comments to have worked for many on Windows 10. 1. Hold the Windows Key and Press I 2. Choose...

How to backup my cloud?

To start or to manage the auto backup once you have started using the My Cloud mobile app: Open the app’s menu and select App Settings. Select Auto backup settings. To start auto backup, turn on the toggle and select a network shared folder to backup your content.

How to upload files to my cloud?

To upload a file: Windows: Open the Windows File Explorer. From the side menu, select Network.

How to share a file in my cloud?

To share file & folder: Navigate to the content that you would like to share. Right click on the file or folder you would like to share and select the “ Share” option.

How to find my cloud device IP address?

Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address to the web address bar

Is my cloud compatible with Time Machine?

The My Cloud device is compatible with Apple’s Time Machine backup software. To back up your Apple computer:

Is My Cloud available for Android?

The My Cloud mobile app is available for both iOS and Android. To start accessing your files:

Method 1: Add a Windows Credential for your WD My Cloud account

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to:

Method 2: Fix the issue using Registry Editor

If Method 1 does not work for you, which is highly unlikely, this issue can also be fixed by editing your computer’s registry and adding a certain DWORD (32-bit) value to a specific key. To successfully gain access to your WD My Cloud account on a Windows 10 computer using this method, you need to:

Method 3: Network Reset

This method has been widely reported by users in the comments to have worked for many on Windows 10.

Question

My ability to remote access WMI has been lost. This was working fine and I was able to access whatever I needed until the first week of April. I can no longer remote access WMI on anything in my environment (2003/2008 servers or XP/7 workstations). Here some specifics:

All replies

try below mentioned with alternative credentials i.e. client local Administrator, and post the results,

Objects in the bucket must be publicly accessible

A distribution using a website endpoint supports only publicly accessible content. To determine if an object in your S3 bucket is publicly accessible, open the object's URL in a web browser. Or, you can run a curl command on the URL.

Objects in the bucket can't be AWS KMS-encrypted

CloudFront distributions don't support AWS KMS-encrypted objects. You must remove KMS encryption from the S3 objects that you want to serve using the distribution.

The bucket policy must allow access to s3:GetObject

To use a distribution with an S3 website endpoint, your bucket policy must not have a deny statement that blocks public read access to the s3:GetObject action.

If the bucket policy grants public read access, then the AWS account that owns the bucket must also own the object

For a bucket policy to allow public read access to objects, the AWS account that owns the bucket must also own the objects. A bucket or object is owned by the account of the AWS Identity and Access Management (IAM) identity that created the bucket or object.

The requested objects must exist in the bucket

If a user doesn’t have s3:ListBucket permissions, then the user gets Access Denied errors for missing objects instead of 404 Not Found errors. Run the head-object AWS CLI command to check if an object exists in the bucket.

Amazon S3 Block Public Access must be turned off for the bucket

Confirm that there aren't any Amazon S3 Block Public Access settings applied to the bucket. These settings can override permissions that allow public read access. Amazon S3 Block Public Access settings can apply to individual buckets or AWS accounts.

If Requester Pays is turned on, then the request must include the request-payer parameter

If Requester Pays is turned on for a bucket, then anonymous access to the bucket is not allowed. Users from other accounts must specify the request-payer parameter when they send requests to the bucket. Otherwise, those users get an Access Denied error.

Why is my cloud file denied?

This error comes when a file a user tries to access has been denied due to an underlying fault within the file. There are multiple reasons why this can be caused — for instance, the file is not on the cloud but still showing on the Drive. In this case a simple refresh will resolve the issue or other more complex faults.

Why is OneDrive denying my file?

File access on OneDrive is quite reliant upon a seamless transfer of data as well as a secure connection to feed the import and export information with minimal disruptions. If a point of connection were to fail — for example, the sync stopped working — the sync won’t register a successful input, therefore your file and other content won’t import or export between devices, therefore creating the error “Access to the cloud file is denied”. With this in we found that stopping and starting the sync will help to restart the sync path and therefore allowing for a correct transfer of data, resulting in the error “Access to the cloud file is denied” being resolved.

How to delete OneDrive cached credentials?

To begin, input “credentials” into the “start” menu. Then choose “Windows credentials” from the “credentials management” menu. Delete anything with the term “OneDrive cached credentials” in it. To finish the procedure, restart the OneDrive app.

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