The fix is simple. You just need to reboot or off/on your router to clear any current upnp entries. Then goto your WD Dashboard UI settings, disable the cloud remote access and enable it back. You should now be able to access your cloud from any external network ie the wd app via 3g/lte.
Full Answer
How do I Turn Off cloud access on my Device?
If your device is named WDMyCloud, you’d type in //WDMyCloud/ and hit enter. The web page should open. You may need to login (hopefully you’ve password protected your device) 2.Click on the settings option on the top menu. 3. Scroll the page to Cloud Access and verify it is set to off (or turn off if it is on).
How do I back up my MyCloud device?
Log into your MyCloud.com user account From the device listing menu, select your My Cloud device Allow the My Cloud mobile app to access your device. Select a network shared folder as the backup destination
Does the user I am using to access the my Cloud have?
Does the user you are using to access the My Cloud remotely have Cloud Access enbled? See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access.
How do I install Twonky Server on my Cloud device?
1 Access your My Cloud device’s web configuration dashboard Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address to the web ... 2 Click on the Apps tab from the top navigation menu 3 Select and install the Twonky Server app More items...
Why can't I access my WD My Cloud?
The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.
Is WD My Cloud discontinued?
On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.
How do I access WD My Cloud on Windows 10?
Go to www.mycloud.com. Login with your MyCloud.com account credential. From the device listing menu, select your My Cloud device. Navigate and click on the file and folder to access your content.
How do I access my local computer from WD My Cloud?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.
Can WD My Cloud be hacked?
Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.
How long does WD My Cloud last?
If you have registered your My Cloud, I think they are warranted for 3 years. The WD Reds typically are for at least 5 years according to WD's website. The drives are made to run 24/7. Both of mine are the GEN 1 versions.
Does WD My Cloud work with Windows 11?
Hi, Please be informed that the WD MY CLOUD EX2 ULTRA helps you to keep your media safe in a single place on this high-performance Network Attached Storage (NAS) device, and access and stream it from anywhere with an internet connection. Yes, It is compatible with Windows 11.
How do I make my WD My Cloud discoverable?
0:193:47How to Setup WD My Cloud for Windows - YouTubeYouTubeStart of suggested clipEnd of suggested clipNext you're going to take the ethernet cable included in the box and connect it to the back of theMoreNext you're going to take the ethernet cable included in the box and connect it to the back of the my cloud. And then connect the other end to your home network to your wireless router. The my cloud
What is the default IP address of WD My Cloud home?
0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser.
Can you use WD My Cloud as an external hard drive?
A: The cloud can be accessed by your devices from any location where you have wifi access. The external HD is accessed by the computer it's attached to or on your local home network if installed to your router. A: Yes it can.
Can you access WD My Cloud without internet?
The device must be connected to the Internet to work. That may sound reasonable - but there is no way to use it locally without internet access. I understand it is a "Cloud" device.
How do I access WD My Cloud from USB?
0:295:44WD My Cloud Direct USB Transfer and SSH Access - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe one that you use on the mobile devices. But basically all you all you need to do is just selectMoreThe one that you use on the mobile devices. But basically all you all you need to do is just select the file go to copy.
How do I upgrade my WD My Cloud from os3 to os5?
121 or higher.Download firmware version 2.41.121 for your My Cloud model from the WD Support Website to your local computer.Login to your My Cloud dashboard as “admin” user. ... Click Settings.Click Firmware.Click Manual Update from File.Browse to the downloaded firmware file.More items...•
How do I update WD My Cloud?
Open the My Cloud Mirror Gen2 Dashboard UI. Go to Settings >> Firmware Update. Under the section Manual Update, click the Update From File button and a window will open.
Should I upgrade My Cloud OS 5?
As a result, drive owners still running older firmware versions - My Cloud OS 3 and prior - have been strongly advised to upgrade their compatible models to My Cloud OS 5 by mid-January in order to receive security fixes, tech support and retain remote access capability.
Can I use WD My Cloud as external hard drive?
No you cannot reformat and use the My Cloud as a plain dumb external USB hard drive. The USB port on the My Cloud is host mode only, meaning you can only attach external USB drives too it. If you don't want to use the WD software, then don't. You can access the My Cloud using Windows File Explorer or Mac Finder.
How to backup my cloud?
To start or to manage the auto backup once you have started using the My Cloud mobile app: Open the app’s menu and select App Settings. Select Auto backup settings. To start auto backup, turn on the toggle and select a network shared folder to backup your content.
How to find my cloud device IP address?
Windows: Open a web browser and type in http://devicename (e.g http://mycloudex2ultra ) or the My Cloud device’s IP address to the web address bar
How to share a file in my cloud?
To share file & folder: Navigate to the content that you would like to share. Right click on the file or folder you would like to share and select the “ Share” option.
How to upload files to my cloud?
To upload a file: Windows: Open the Windows File Explorer. From the side menu, select Network.
Is my cloud compatible with Time Machine?
The My Cloud device is compatible with Apple’s Time Machine backup software. To back up your Apple computer:
Is My Cloud available for Android?
The My Cloud mobile app is available for both iOS and Android. To start accessing your files:
What is WD My Cloud Security Exploits?
The technical press (like Engadget https://www.engadget.com/2017/03/05/wd-my-cloud-security-exploits/ ) is publishing info about a vulnerability that impacts WD Networked devices that have cloud access enabled. That’s great, but they aren’t providing info for non technical users on how to check their settings and turn off this access is needed. So here is that information:
How to open my cloud?
To open your My Cloud Dashboard: Windows: Open a web browser and type in // devicename/ (or device IP address) to the browser address bar. If your device is named WDMyCloud, you’d type in //WDMyCloud/ and hit enter. The web page should open. You may need to login (hopefully you’ve password protected your device)
