Remote-access Guide

my cloud remote access disabled

by Terry McClure Published 2 years ago Updated 2 years ago
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So here is that information:

  1. Access the My Cloud Dashboard. To open your My Cloud Dashboard: Windows: Open a web browser and type in //devicename/ (or device IP address) to the browser address bar. ...
  2. Click on the settings option on the top menu.
  3. Scroll the page to Cloud Access and verify it is set to off (or turn off if it is on).

How do I enable remote access to my Cloud?

See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access. Sometimes when all else fails performing a 40 second reset and re-configuring the My Cloud can fix some issues/errors.

Does the user I am using to access the my Cloud have?

Does the user you are using to access the My Cloud remotely have Cloud Access enbled? See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access.

How to terminate remote access from WD my Cloud?

Obvious workaround is to WD termination of remote access using their system is setup one’s own VPN connection to the remote network containing the My Cloud. See the following link for much more information.

How to fix WD my Cloud can’t access Windows 10?

Step 1. Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential on the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 cannot access is solved.

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How do I enable remote access on my WD My Cloud?

Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...

How do I disable remote access to WD My Cloud?

How to disable Internet/Cloud Access on WD EX2 to prevent hackingOn the navigation bar, click the Cloud Access icon.Turn off Remote Access.

Why can't I access my WD My Cloud?

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.

How do I access my PR4100 remotely?

You can enable remote access from the dashboard of WD PR4100, add an email address to the user and turn on Cloud/Remote Access.

What happened to WD My Cloud?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.

Can WD My Cloud be hacked?

Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.

How do I connect my WD My Cloud directly to my computer?

0:422:55Connect WD My Cloud or NAS Directly to a Mac or Windows PC ...YouTubeStart of suggested clipEnd of suggested clipYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So whatMoreYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So what you would do is pop into your settings. Look for network. And then go from DHCP to static.

How do I reset my WD My cloud without losing data?

0:081:42How to Soft Reset WD my Cloud - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn the back of the unit. You will find a reset button over here keep the device running. You don'tMoreOn the back of the unit. You will find a reset button over here keep the device running. You don't need to power cycle it.

How do I access my WD My Cloud Files?

1:286:51Accessing your WD My Cloud from a web browser , sharing ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd when you set up your WD My cloud device you should have set up an account with them. So click onMoreAnd when you set up your WD My cloud device you should have set up an account with them. So click on sign in and you're going to log in with that account that you set up with your device initially. I'

Can I access My Cloud home from anywhere?

With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.

How do I reset my WD My Cloud pr4100?

0:251:20WD My Cloud, Restoring the System's Factory Settings - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn the system factory restore section click quick restore read the warning message and click OK theMoreIn the system factory restore section click quick restore read the warning message and click OK the reboot may take 5 to 10. Minutes.

What is the default IP address of WD My Cloud home?

1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.

How do I remove a device from WD My Cloud?

Open up your Dashboard and Cloud Access, click on a User name and if you can figure out which devices you want to remove then click on the trash can icon.

How do I turn off my cloud?

4:2410:04How to Shut Down your WD My Cloud NAS (Solution to hidden ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipDrive wait till it's up and running. And then you head over into the login. Area i mean that cornerMoreDrive wait till it's up and running. And then you head over into the login. Area i mean that corner where it says reboot and log. Out. This is where the magic.

How do I access my cloud on my local network?

How to setup your My Cloud via computerPower up the My Cloud device.Connect the My Cloud device to a router.Go to www.mycloud.com/setup.Click “Get Started”Enter the info you would like to use for the MyCloud.com account. ... Check your email for the confirmation email.Create a MyCloud.com account password.More items...

How to get WD My Cloud on network?

Step 1. Go to Control Panel > Programs and Features > Turn Windows features on or off in order. Step 2. Tick “ SMB 1.0/CIFS File Sharing Support ”. Then, restart your computer for changes to take effect. Please check if the issue "can't see WD My Cloud on network Windows 10" is fixed.

How to add WD My Cloud to Windows 10?

Step 1. Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential at the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 ...

Does Windows 10 recognize WD My Cloud?

But an increasing number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My Cloud Windows Explorer cannot access, especially after upgrading to Windows 10, Here are an example taken from WD community.

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