Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access. Sometimes when all else fails performing a 40 second reset and re-configuring the My Cloud can fix some issues/errors. http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13986
Full Answer
How to fix WD cloud remote access not working?
The fix is simple. You just need to reboot or off/on your router to clear any current upnp entries. Then goto your WD Dashboard UI settings, disable the cloud remote access and enable it back. You should now be able to access your cloud from any external network ie the wd app via 3g/lte.
How do I use remote desktop on a cloud PC?
The Microsoft Remote Desktop app lets users access and control a remote PC, including a Cloud PC. For a list of clients by operating system, see Remote Desktop clients. To set up their Remote Desktop client, users follow these steps: Download the Remote Desktop app from the Download App page on www.microsoft.com/windows-365?rtc=1.
Why can’t I resolve remote access issues?
There is a DNS issue preventing the resolution with our remote access servers. We recommend using a public DNS such as 8.8.8.8 or 1.1.1.1 as these are confirmed to resolve all necessary servers required for remote access. Please exercise caution when using your own internal DNS servers to resolve external sites.
How do I setup My Cloud on my Device?
Select the My Cloud device you wish to setup to access the device’s web configuration dashboard Setup your administrator username & password for local account access Download the My Cloud mobile app or Sign into the MyCloud.com account to access files from MyCloud.com
Why can't I access my WD My Cloud?
The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.
What happened to WD My Cloud?
On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.
How do I access my local computer from WD My Cloud?
Open the Windows File Explorer.From the side menu, select Network. ... Double-click the My Cloud device and login with your local user account.Locate the device's Public shared folder.Double click the Public shared folder.You can now drag and drop files into (and from) the Public shared folder.
How do I access WD My Cloud on Windows 10?
Windows 8/8.1/10:On the Start page, type Computer.Click Computer.In the left pane, click Network.Double-click the My Cloud device and locate the device's Public folder.Double-click the Public folder. You can now drag and drop files into (and from) the Public folder using Windows Explorer.
Is WD My Cloud Obsolete?
After Jan. 15, 2022, remote access, security updates and technical support will no longer be available for My Cloud OS 3. For customers with only My Cloud OS 3-compatible devices, Western Digital plans to end all support for prior generations on April 15, 2022.
How do I reset my WD My cloud without losing data?
0:171:42How to Soft Reset WD my Cloud - YouTubeYouTubeStart of suggested clipEnd of suggested clipNo data will be lost with this process. If you need to do a hard reset. Please visit the video onMoreNo data will be lost with this process. If you need to do a hard reset. Please visit the video on the upper right corner. And if you have still difficulties to access your NAS Drive.
What is the IP address for WD My Cloud?
The local IPs are 192.168. 1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser.
Can I access my cloud home from anywhere?
With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.
Can you access WD My Cloud without internet?
The device must be connected to the Internet to work. That may sound reasonable - but there is no way to use it locally without internet access. I understand it is a "Cloud" device.
How do I make my WD My Cloud discoverable?
0:193:47How to Setup WD My Cloud for Windows - YouTubeYouTubeStart of suggested clipEnd of suggested clipNext you're going to take the ethernet cable included in the box and connect it to the back of theMoreNext you're going to take the ethernet cable included in the box and connect it to the back of the my cloud. And then connect the other end to your home network to your wireless router. The my cloud
How do I connect My Cloud to my computer?
0:422:55Connect WD My Cloud or NAS Directly to a Mac or Windows PC ...YouTubeStart of suggested clipEnd of suggested clipAnd then kind of just use it from there so it's actually really easy to use on the Mac in fact allMoreAnd then kind of just use it from there so it's actually really easy to use on the Mac in fact all you got to do is just plug the two devices into each other and you're done the Mac will figure out
How do I transfer files from WD My Cloud to my computer?
Copy files or folders you want to backup and paste it to the connected USB drive. This way is simple and easy to operate, all you need to do is connect WD my cloud home directly to computer vis ethernet, then copy and paste files to the connected external storage.
How do I recover data from WD My Cloud hard drive?
How to recover data from WD My Cloud HomeRemove the drives from your WD My Cloud Home. ... Connect the removed drive(s) to the computer. ... Install UFS Explorer Professional Recovery on the computer and launch the program. ... Find the WD My Cloud partition holding your data.More items...•
How do I upgrade my WD My Cloud from os3 to os5?
121 or higher.Download firmware version 2.41.121 for your My Cloud model from the WD Support Website to your local computer.Login to your My Cloud dashboard as “admin” user. ... Click Settings.Click Firmware.Click Manual Update from File.Browse to the downloaded firmware file.More items...•
How long does WD My Cloud last?
If you have registered your My Cloud, I think they are warranted for 3 years. The WD Reds typically are for at least 5 years according to WD's website. The drives are made to run 24/7. Both of mine are the GEN 1 versions.
How do I replace my WD My Cloud hard drive?
0:2214:40How to Replace a WD My Cloud hard drive - YouTubeYouTubeStart of suggested clipEnd of suggested clipThese procedures will show you how to replace that hard drive. Now I'll put links to all theMoreThese procedures will show you how to replace that hard drive. Now I'll put links to all the different resources that I'm going to use in this video down in the description.
How to get WD My Cloud on network?
Step 1. Go to Control Panel > Programs and Features > Turn Windows features on or off in order. Step 2. Tick “ SMB 1.0/CIFS File Sharing Support ”. Then, restart your computer for changes to take effect. Please check if the issue "can't see WD My Cloud on network Windows 10" is fixed.
How to add WD My Cloud to Windows 10?
Step 1. Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential at the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 ...
How to check if my cloud is SMB 2.0?
Check if the My Cloud device has potential SMB 2.0 problem. Open powershell and run as administrator, then type Get-SmbConnection and hit OK. Later, you will see a list of the connected devices and its SMB version, but WD My Cloud is not listed under Computer in Windows File Explorer.
What does "Network Discovery and File Sharing are turned off" mean?
Note: Sometimes, you may receive similar message like this one, “Network discovery and file sharing are turned off. Network Computers and devices are not visible. Click to change…”, please click the message to turn on network discovery and file sharing together with make your network to private. It can resolve your problem as well.
Does Windows 10 recognize WD My Cloud?
But an increasing number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My Cloud Windows Explorer cannot access, especially after upgrading to Windows 10, Here are an example taken from WD community.
How to resolve RDP connection issues?
To resolve issues with RDP connections, purchase new licenses for your instance. For more details about CALs, review the Microsoft documentation. Alternatively, if Remote Desktop Services are not required, uninstall the service and use regular RDP connections.
What to do if RDP fails?
If your RDP connections fail, you can use the admin switch to connect to the instance for administrative purposes. This can be done on a Windows machine by using the native Remote Desktop Connection client.
What is the default port number for RDP?
Note: The default port number for Windows RDP is 3389 , however you can reconfigure this number. If you do, change the port number after tcp: in the "create rule" command to match.
What happens if the environment and configurations for the instance are correct?
If the environment and configurations for the instance are correct, the operating system on the instance might be misconfigured. You can use the interactive serial console to connect to the instance and troubleshoot the problem.
How to see if a VM has started successfully?
In the Google Cloud Console, go to the VM instances page. Go to VM instances. Click the name of the VM you want to view logs for. The VM instance details page opens. Under logs, expand More, then click Serial port 2 (console).
Does compute engine allow RDP?
Compute Engine automatically provisions new projects with a firewall rule that allows RDP traffic. If you have an existing project, or have modified the configurations, the default firewall rule that permits RDP might not exist. Confirm that a rule allows RDP traffic to connect to the network that your affected instance is on.
What is Microsoft Remote Desktop?
The Microsoft Remote Desktop app let s users access and control a remote PC, including a Cloud PC.
Can you double click on Cloud PC?
The Cloud PC appears in the list, and they can double-click it to launch.
