Access the Dashboard > Settings and turn Remote Access OFF. Wait a few minutes, then turn Remote Access ON. Then wait to see if the Connection Status indicates a connection.
Full Answer
How do I Configure my cloud for remote access?
Generally one would configure the My Cloud for a static IP address by either reserving the IP address within the router or setting a static IP in the My Cloud Dashboard > Settings > Network page. Then one would configure two ports for remote access on the Dashboard > Settings > General > Cloud Access > Remote Access > Configure > Manual.
How to terminate remote access from WD my Cloud?
Obvious workaround is to WD termination of remote access using their system is setup one’s own VPN connection to the remote network containing the My Cloud. See the following link for much more information.
How to fix WD my Cloud can’t access Windows 10?
Step 1. Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential on the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 cannot access is solved.
Why is my router not connecting to My my Cloud?
I need very specific instructions. It is entirely possible that if both My Cloud devices are using the same ports for remote access that your router is getting confused on how to route traffic.
Why can't I access my WD My Cloud?
The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.
What happened to WD My Cloud?
On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.
How do I access my WD NAS remotely?
Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...
How do I access my PR4100 remotely?
You can enable remote access from the dashboard of WD PR4100, add an email address to the user and turn on Cloud/Remote Access.
How do I access WD My Cloud on Windows 10?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.
Is WD Backup no longer supported?
WD Backup software is no longer supported. Fortunately, you can download Acronis True Image for WD to continually back up and restore your WD hard drive. What's more, you can still count on free data backup software like EaseUS Todo Backup to backup data both on your hard drive and your computer.
Can you access WD MyCloud from anywhere?
To access the My Cloud remotely from your laptop, you can use either the WD My Cloud Desktop program or the MyCloud.com web portal. Both allow for uploading/downloading of files to/from the My Cloud. The WD Sync program will “sync” the contents of folders on your laptop to the My Cloud while your in a remote location.
How do I access my WD MyCloud web interface?
Access the My Cloud device web Dashboard. To open your My Cloud web Dashboard: Windows: open a web browser and type in //devicename (or device IP address) to the web address bar. Mac OSX: open a web browser and type in //devicename.
What is the default IP address of WD MyCloud home?
1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.
How do I reset My Cloud pr4100?
0:081:42How to Soft Reset WD my Cloud - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn the back of the unit. You will find a reset button over here keep the device running. You don'tMoreOn the back of the unit. You will find a reset button over here keep the device running. You don't need to power cycle it.
How do I reset my WD My Cloud pr4100?
0:251:20WD My Cloud, Restoring the System's Factory Settings - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn the system factory restore section click quick restore read the warning message and click OK theMoreIn the system factory restore section click quick restore read the warning message and click OK the reboot may take 5 to 10. Minutes.
How do I update WD My Cloud?
Open the My Cloud Mirror Gen2 Dashboard UI. Go to Settings >> Firmware Update. Under the section Manual Update, click the Update From File button and a window will open.
What is the latest firmware for WD My Cloud?
WDC-22002 My Cloud OS 5 Firmware 5.19. 117 | Western Digital.
Is WD My Cloud Safe?
Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.
Can you upgrade WD My Cloud?
Yes, this is a popular question. If you can not install OS5 on your WD NAS then they will disable internet access from January. You need to upgrade to WD PR/ EX Ultra series or change a brand.