Remote-access Guide

namc remote access

by Aurelio DuBuque Published 3 years ago Updated 2 years ago
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Why partner with NAMC?

Experience. Opportunity. Innovation. NAMC leverages our 13+ years of experience to provide the highest customer service to our members and government partners. We pride ourselves on executing innovative approaches to solve end-user challenges.

How do I access SAMC applications remotely?

Connect is now the method for accessing SAMC applications remotely. Please navigate to the links below for a "FAQ" and "Getting Started Information." In addition you can also directly get logon information here: Remote Access Instructions - How to Log On. When you are ready to be setup choose one of the forms below.

Are NAMC’s Montessori manuals comprehensive?

Included with each of our four Montessori training programs are NAMC’s comprehensive, high-quality, full-color Montessori manuals. I would like to say how pleased I am with your program!

What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

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The NAMC Advantage

NAMC leverages our 13+ years of experience to provide the highest customer service to our members and government partners. We pride ourselves on executing innovative approaches to solve end-user challenges. This includes the following initiatives:

Why Join NAMC?

We’ve got you covered. We train our membership on how to work not only within our OTAs, but with rules and regulations of government procurement. We position our non-traditional and small business members to compete for future opportunities outside of the OTA construct.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to minimize background noise in a meeting?

When participating in meetings, find a quiet space and join the meeting from somewhere free of loud background noise. When not speaking, remember to mute your phone to minimize background noise.

How to maintain relationships with team members and managers?

Maintain relationships with team members and managers through agency approved tools; such as Skype, Teams, or Slack. Share calendars with team members.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

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