Remote-access Guide

ndsu coe remote access

by Arnoldo Schuppe Published 2 years ago Updated 1 year ago
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How to enable RDP on remote desktop?

Run the Remote Desktop - Enable app - this will automatically configure your IT Managed computer to enable RDP

How to enable RDP on Windows 10?

These steps need to be completed on the computer you wish to remote into before you attempt to remote into it. Run the Remote Desktop - Enable app - this will automatically configure your IT Managed computer to enable RDP.

What happens when you disconnect from a remote computer?

When the connection is disconnected, the host computer may close all open applications and log off. If this happens any unsaved work will be lost.

Is remote desktop disabled in Windows 10?

Remote Desktop is disabled by default in Windows 10. There are instances where access to your computer from off-campus is needed, here are detailed instructions on connecting to your computer from an off-campus location.

When completed, should you disconnect?

Users should disconnect as soon as tasks are completed.

Does Mac need remote desktop?

Remote Desktop is build into Windows OS, but Mac systems will need the Microsoft Remote Desktop app from the App Store to connect to a PC.

Can you use RDP on a lab?

Note: Remote Desktop Connections (RDP) has only been enabled for non-reservable windows computer lab spaces around campus. See the RDP Enabled Labs list below for spaces available to remote into.

Phones and Voicemail

If you don't have your calls set up to forward, you can set your voicemail to alert you to a new message, so that you can return a call while working from home using your personal phone. See instructions on how to "Notify Me" when you get a voicemail.

File Collaboration and Storage

Central File Storage - access files stored on the S:, X:, and U: drives outside of the network.

Videoconferencing for Meetings

Zoom is a great tool to conduct remote meetings. NDSU has a campus license so all students, faculty and staff have a paid license. Zoom is easy to use, and can be used on many devices or platforms. A user can install the app on their desktop and mobile device.

Team Collaboration

Microsoft Teams is a solution that supports team chats, file sharing, video conferencing, etc. It also has the capability of many of the Skype for Business features such as direct chatting and chatting with groups of individuals. Teams uses your NDUS credentials. See more about Teams.

Virtual Private Network (VPN)

Much of your work done by using cloud services from off campus simply using a web browser. You do not need a VPN to use Office365, Blackboard, Google Drive, Google Classrooms, Yuja or Zoom. You do need to request VPN access if you use Perceptive Content. Complete the NDUS form to request access.

Software

We discourage using any kind of free software available online, whether you use a University-issued machine or your personal device. Most free versions operate with lower performance/slower connection and are therefore less reliable. IT may not be able to support it as well. Without a contract, we also do not have an agreement for data security.

Using Personal Devices for Work

NDSU will not have laptops to check out for all staff who may need to work from home, so some employees may have to work using their personal devices. Use of personal devices is up to the discretion of supervisors.

Does Ag Comm have remote desktop access?

All computers supported by Ag Comm have remote desktop access enabled and unrestricted. Duo authentication software has also been deployed to facilitate the ability to work from home.

Can I Use Remote Desktop?

In these cases, we recommend you either take your computer home or upload all of your work documents into OneDrive to access them remotely. If you have 3d party support ( County technician, NDACo/NRG ), you could also visit with them to see if there are additional remote connection options available in your county.

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