Remote-access Guide

neas remote access

by Ms. Grace Becker Published 2 years ago Updated 2 years ago
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How to enable remote access on neat pad (beta)?

Enable Remote access (beta) On Neat Pad (or Neat Board): Step 1: First navigate to Neat’s System Settings. Click on Zoom Settings -> General -> System Settings -> Enter passcode* -> you will now enter Neat’s System Settings.

What is the remote access feature?

Neat’s Remote access feature allows administrators to login to Neat’s web admin via a web browser and access/retrieve useful information. It is now possible to collect logs, upload certificates, view general system information (like serial number etc), and configure audio & video settings through this web admin.

What is north east ambulance service doing to support residents?

North East Ambulance Service is launching a series of online videos to help reach the thousands of residents the Trust would normally engage with at schools, community groups and regional events before Covid arrived. If you have a learning disability this is where you can find out how to get help if you or someone else is unwell.

How can we help the elderly in Newcastle and Gateshead?

A pilot project to help and treat elderly people who have fallen is to run for another year. The Falls Rapid Response Service operates in Newcastle and Gateshead and is made up of paramedics and occupational therapists who respond to 999 and 111 calls to the North East Ambulance Service.

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Putting yourself in the network

Option 1 is the preferable route, done via creating a secure connection via a VPN between your device (smartphone, laptop etc) and your home network.

Making the device available over the internet

The alternative to running your own VPN server is making the content available over the internet, usually via an SSL protected web portal. While this does work, it is all too often that news comes out about another security vulnerability with NAS web pages and malware spreading.

My IP is dynamic (keeps changing) – how do I run a VPN service?

Look at using dynamic DNS. Most routers/gateways support some form of dynamic DNS, enabling your hardware to advise a 3 rd party service (like DYN DNS) about a change in IP. In turn, that 3 rd party updates your special record (e.g. mydomain.dyndns.org) and enables you to keep connecting to your home network.

Beloved Berwick community paramedic scheme made permanent following its success

The scheme which has serviced the Berwick area since its launch in July 2019 has been a major success and lifeline for the community.

Learning disability zone

If you have a learning disability this is where you can find out how to get help if you or someone else is unwell.

Staff Awards

Have you received exceptional care from our staff, did they go beyond the call of duty to help?

Install Citrix Workspace

1. From the Citrix website ( https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html ), 2. When prompted, click Run. If only prompted with download, install the application after the saving the file. 3. Follow the on screen directions for the Citrix Workspace to complete the installation.

Remote Access from Windows 10 using Internet Explorer (steps are similar for using Google Chrome, images may be different)

1. Insert your Common Access Card (CAC) into the reader and navigate to:

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